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Royal Hideaway Playacar

3.1 km from Playa del Carmen centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$100 US$462*US$362*View Deal
US$462*View Deal
US$399*View Deal
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
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09/04/2017 10/04/2017
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    Traveller rating
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    All reviews las ventanas the grill dinner reservations allegria bar villa concierge club royale breakfast buffet at spices infinity pool luxury room dinner theater chef's table other resorts our honeymoon neighboring resort walk in closet sax player all inclusive resort quiet resort top shelf glass of champagne
    Reviewed 27 September 2013

    I travelled to the Royal Hideaway in Playa del Carmen with some degree of trepidation as I was travelling on my own. However, I was more than pleasantly surprised by the level of service and warm welcome I received from the staff. There were plenty...More

    Helpful?5
    Response from RoyalHideaway1, Social Media Coordinator at Royal Hideaway Playacar

    Dear Helena R, We are more than glad to read your review. Thank you very much for the kind compliments. We are hospitality professionals who pride ourselves on delivering world class service to all of our guests. We hope to see you again one day....

    Reviewed 27 September 2013

    We stayed here for 1 week commencing 18th of September.We are very seasoned travellers having stayed at Four Seasons ,Jumby Bay,Sandy lane,Banyan Tree and Constance Resorts around the world so we know what a 5* hotel should be. I will admit that this was a...More

    Helpful?5
    Response from RoyalHideaway1, Social Media Coordinator at Royal Hideaway Playacar

    Dear Mbetts, Thank you for taking the time to share you thoughts on your stay with us.We sincerely apologize that your recent stay at Royal Hideaway fell below your expectations. Excellent service is what we strive to be known for, therefore your feedback is extremely...More

    Reviewed 26 September 2013

    I'm sorry this is so late....it deserved to be posted earlier!! I booked a vacation for five nights at The Royal Hideaway Playacar to ask my girlfriend's hand in marriage. Let me say that right from the start it was different from other resorts I...More

    Helpful?6
    Response from RoyalHideaway1, Reputation Management at Royal Hideaway Playacar

    Dear Darrin B, Thanks so much for your the lovely review, we really appreciate the time you took to share your experience. We’re very happy you and your fiancée enjoyed your stay with us. We are especially pleased to learn that you most enjoyed the...More

    Reviewed 26 September 2013

    I just returned from a 4-night stay at the Royal Hideaway. I have travelled a lot all over the world, and this property is a really rare find. It has an excellent beach, food, service, location, and food/drinks. I have gone the all-inclusive route a...More

    Helpful?4
    Response from RoyalHideaway1, Reputation Management at Royal Hideaway Playacar

    Dear Anne H, First of all we must say thank you for your amazing review even more you for the great recommendation. It’s fabulous to hear you really enjoyed your stay with us and that you particularly enjoyed the resort activities, the service, and facilities....More

    Reviewed 26 September 2013

    love it here got a 2 nights upgrade as are other hotel was booked up and we just loved it the beach was amazing and just a short walk up it was the town, which we walked up to a few times the weather was...More

    Helpful?2
    Response from RoyalHideaway1, Reputation Management at Royal Hideaway Playacar

    Dear Holls12, We took a moment to say, thank you for the amazing review. It’s truly an honor to host you. It’s very exciting to hear that you enjoyed your vacation and that you really loved the personalized service, our property and of course the...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Photos
    Pool/Beach Area (970)
    Hotel & Grounds (654)
    Dining (528)
    Room/Suite (294)
    Nearby
    Nearby Restaurants
    Casa Sofia Playa del Carmen
    587 reviews
    1.59 km away
    Perche No Restaurante Pizzeria
    79 reviews
    1.12 km away
    Casa Cenote
    237 reviews
    1.21 km away
    Lara & Luca
    56 reviews
    1.57 km away
    Nearby Attractions
    San Miguel
    316 reviews
    1.42 km away
    Plaza Playacar
    417 reviews
    .96 km away
    Xaman Ha Aviary
    200 reviews
    1.34 km away
    Playacar Center
    10 reviews
    .15 km away
    Questions & AnswersAsk a question
    Kristen K
    Hello! How far in advance to you suggest contacting the hotel concerning dinner reservations? What else should I ask/request prior to arriving? Thanks so much in advance! Also, does anyone have the direct email address?
    26 March 2017|
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    Becky S
    What kind of beers are available, both on tap or in the room? Also is the harder alcohol all top shelf or is there an up charge if asked for. Suggestions for tipping if needed? Pesos or keep my American dollars? Thanks!
    23 March 2017|
    Answer Show all 2 answers
    Response from 1diva | Reviewed this property |
    Top shelf alcohol is included in the beverage offerings at Royal Hideaway, with the exception of wine poured by the bottle, from an extensive wine list. House wine / sparkling wine, is completely included in the all... More
    0
    Votes
    Becky S
    Are the breakfast and lunch options any good? It doesn't seem like there are a great number of choices.
    23 March 2017|
    Answer Show all 3 answers
    Response from BShaba | Reviewed this property |
    No breakfast and lunch are the same thing daily!! Biggest downfall of resort.
    0
    Votes
    Room Tips
    "Rooms facing the center of the hotel have better views as the ones facing the back of the property are not..."
    triathletecece, 4 days agoRead review
    "villa 23, close to the beach and pool. very quiet"
    Lorena O, 4 days agoRead review
    "They are set up like villas with 20 rooms in each villa, quite quiet."
    513Bubbles, 9 days agoRead review
    "We were upgraded to a special suite above the spa, perfect!!!"
    J C, 9 days agoRead review
    "Villa #27 second floor"
    Monica E, 11 days agoRead review
    "I had a garden facing room near the smaller, more private pool. Blissfully quiet but everything within reach..."
    MattUK74, 13 days agoRead review
    "Don't get a room in the back by either side hotel, lots of sound."
    Jernigan_janna, 13 days agoRead review
    "If you are not in a suite, get a room facing the resort."
    mcchuck2014, 13 days agoRead review
    "Depends on what you want. We were towards the back so it was nice and quiet, but it doesn't get that..."
    Dianna H, 14 days agoRead review
    "The 30 and 31 villa series of rooms were closer to the beach..."
    Marty C, 15 days agoRead review
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