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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,578 Reviews from our TripAdvisor Community

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Showing 6,173: English reviews
Brampton, Canada
Reviewed yesterday NEW

My husband, two kids (ages 11 & 7) and myself just returned last night from our 5 night 6 day vacation at Sandos Playacar Beach Resort and I have to say I cant wait to go back. I wish we had of booked a longer stay. Upon arrival we took the shuttle to the hotel and check in was a...

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2Thank ImpressedDonna
Windsor, Canada
Reviewed 2 days ago NEW

This was our fourth visit to Sandos Playacar but this time we stayed in the Select Club since our boys had turned 18. We stayed in a beautiful Master Suite with another room next door for the teens. The Master Suite is a beautiful room for people wanting a romantic getaway, complete with jacuzzi tub for two on the very...

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2Thank rubyq
Massachusetts
Reviewed 2 days ago NEWvia mobile

When we got there we were upgraded to the adult side vip. The room was really big and next to the pool. The restaurants were amazing and the food delicious, they had so many options of food and let's talk about the drinks they were amazing. What I love the most was the people, they were so nice and made...

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1Thank Estefa213
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for taking the time to share your amazing experience at our hotel, Sandos Playacar Beach Resort. It makes us very happy to learn that you had such a great experience and that you were able to experience our vast and delicious food offer, our hilarious entertainment and, of course, our relaxing Spa. We wish...

Reviewed 2 days ago NEWvia mobile

The resort itself is not without it's issues but that's not what this review is about. I'm writing this review about the people who worked there that really stood out and made our stay memorable. Firstly, in the family section the Blue Riviera were two employees who deserve a lot of credit. The bartender Candido Dzib, provided incredible and personal...

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Thank alsoDJ
Nelson, British Columbia, Canada
Reviewed 2 days ago NEW

Great spot on a prime peace of beach. Food was standard all inclusive eats. Beach bar was great! Lots to do for the kids and adults alike. The rooms clean...4 star all the way. Actually planning on going back to the area and staying at its sister resort....eco caracol...so we might have to swing by for a beach day!

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1Thank Staci P
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for your amazing review of your vacations spent at our hotel. We are very glad to have welcomed you at Sandos Playacar Beach Resort and we look forward for your visit to our sister hotel Sandos Caracol Eco Resort, we are sure that you will have a memorable vacation. Kind regards, Luis Ramirez Hotel...

Ontario, Canada
Reviewed 3 days ago NEW

We just returned from a family wedding held at this resort. Being January we had some rain and overcast days that left the rooms a bit musty but dehumidifiers are available. This resort may be aging but they are diligent in maintaining appearance and services. The staff couldn't be more gracious and helpful, we dined at all the A la...

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Helpful?
Thank normans72
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We apreciate it very much that you took your time to share you opinion about our hotel with this travel community. We apreciate the fact that our staff had such a great impact in your vacations and you can be sure that both Maria and Miriam will receive your praises for a job well done. We, also, would...

Reviewed 4 days ago NEWvia mobile

This place is amazing from the food to the activities and the resort itself e retuning was great we stayed in the adults only section the swim up bar was great!!! We ordered food thru from service and and it was always great and can quick!! This place was amazing we're goin back!!!

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1Thank Carolyn F
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We apreciate very much that you took the time to write us your important review. We are very happy to learn that you had a great vacation at our beautiful resort and that you are already planning your return to Sandos Playacar Beach Resort. We look forward for the opportunity of welcoming you back to our hotel so...

Doncaster, England, United Kingdom
Reviewed 4 days ago NEW

Nice hotel but spread out. There a a number of a la carte restaurants and we did not have to book any but that could have been because the hotel was not full. Some refurbishment has taken place & some ongoing. Will be really nice when finished. Breakfasts were buffet style with a good choice plus the usual omelette station....

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1Thank David C
Reviewed 4 days ago NEW

In advance we had very very great holidays at sandos playacar. We stayed there for 15 days over the new years eve. The event at this night was amazing. "Michael Jackson" has appeared at this night, we heard that this was the first time where they performed the "new" show -> amazing. We noticed before we stayed there that some...

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1Thank Sven K
Preston
Reviewed 5 days ago NEW

Me and my husband have just returned from an amazing holiday at this lovely hotel in stunning surroundings. First class service across the whole hotel from cheerful staff who work so hard to give 110%. Special mentions go to the delightful Elena from the Spa who works tirelessly and is always smiling and the Concierge team especially young Robuerto who...

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1Thank TCBPreston

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $269 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,219 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a second story with balcony overlooking the pool.”
 of 5 bubbles normans72, 16 Jan 2017 | Read review
“Select Adult Club ist ein muss!”
 of 5 bubbles svenk0, 15 Jan 2017 | Read review
“We stayed at their sister resort, Sandos Caracol Eco Resort”
 of 5 bubbles mhershey, 10 Jan 2017 | Read review
“Ask for bottom floor. The elevator is unreliable. We had issues but all was taken care of with a smile and in a timely manner.”
 of 5 bubbles 686camir, 10 Jan 2017 | Read review
“Expensive ocean views are dated, smaller rooms. Best bang for buck:Riviera sec only 5 min nice walk to beach. Unsure of Haciendas or Adult”
 of 5 bubbles seabelle27, 9 Jan 2017 | Read review
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