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    Sandos Playacar Beach Resort

    Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-08-14 2017-08-15
    Traveller (12548)
    Pool & Beach (3327)
    Room & Suite (1716)
    Sandos Caracol Eco Resort
    12,513 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Iberostar Quetzal Playacar
    4,708 reviews
    #40 of 209 hotels in Playa del Carmen
     
    The Reef Playacar
    4,643 reviews
    #96 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,130 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “meeting point” (462 reviews)
    “riviera section” (362 reviews)
    “cupcake cafe” (278 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Sandos Caracol Eco Resort
    12,513 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Iberostar Quetzal Playacar
    4,708 reviews
    #40 of 209 hotels in Playa del Carmen
     
    The Reef Playacar
    4,643 reviews
    #96 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,130 reviews
    #33 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 14Aug 15
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (12,554)
    Traveller rating
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    1 - 5 of 6,583 reviews

    Reviewed yesterday

    We stayed with a group of friends, 10 of us in all ! Stayed in the adult section, room over looking the pool. Room was comfortable and spacious . David at the adult pool is an awesome employee ! Very helpful, hard working and always...More

    Thank Boston64xoxo
    Reviewed 2 days ago via mobile

    As Sandos Royal Elite members, we have been vacationing in Playa del Carmen since 2008. Although there are a few things that could be improved (the food, the room accommodations for Elite members), my husband and I are always pleased with the exceptional customer service....More

    1  Thank Shannan L
    Reviewed 2 days ago via mobile

    We have done our hair with Ana Guevara and she was so nice , smiley and very talented .. also our group did henna tattoos with Fernando and he is such an artist .. We love their customer service and talent with their beautiful smiles...More

    Thank Ireiny G
    Reviewed 3 days ago via mobile

    My family and me just finished our eleven days long vacation (07/10/17 to 07/21/17) with another two families and friend of the my son for who this was graduation trip, and l'm sure that he will remember that trip for the all his life ....More

    Thank Emsud G
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 2 days ago

    Dear guest, While extending you a warm regard I would like to take this opportunity to deeply and sincerely thank you for choosing Sandos Playacar Beach Resort for your eleventh visit. We are really glad to read that you, your family and your friends had...More

    Reviewed 4 days ago

    Family of 5 (kids aged 15, 12 and 8) stayed for 2 weeks in July in a Riviera family suite in the family section. Room was large but lacking storage space for 5 people for 2 weeks. I was provided with additional clothes hangers which...More

    4  Thank 261paulao
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 3 days ago

    Dear guest, I would like to take this opportunity to thank you for choosing Sandos Playacar Beach Resort as your family vacation destination and for sharing a review with the readers of this social media outlet. It is rewarding to read that you left with...More

    Sandos Caracol Eco Resort
    12,513 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Iberostar Quetzal Playacar
    4,708 reviews
    #40 of 209 hotels in Playa del Carmen
     
    The Reef Playacar
    4,643 reviews
    #96 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,130 reviews
    #33 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$185 - US$445 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Top resorts Hotel in Playa del Carmen
    • #35 Family Hotel in Playa del Carmen
    • #43 Spa Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #46 On the Beach Hotel in Playa del Carmen
    • #53 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 819
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Expedia, Travelocity, HotelsforEveryone, Cheap Tickets, Cancelon, Hotwire, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Sandos Playacar Beach Hotel ,
    • Hotel Sandos Playacar Beach ,
    • Beach Playacar Resort Sandos ,
    • Sandos Playacar Resort ,
    • Sandos Playa Del Carmen ,
    • Gala Resort Playacar ,
    • Sandos Gala Playacar ,
    • Sandos Playacar Mexico ,
    • Sandos Resort ,
    • Playacar Sandos
    Add Photo Photos
    Traveller (12548)
    Pool & Beach (3327)
    Room & Suite (1716)
    Dining (872)
    Hotel & Grounds (6240)
    Family and Play Areas (401)
    Bathroom (221)
    Business Centre & Event Rooms (139)
    Nearby
    Sponsored by:
    Allegro Playacar
    4,788 reviews
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    4,896 reviews
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    ClubHotel Riu Tequila
    7,888 reviews
    .59 km away
     
    Royal Hideaway Playacar
    4,130 reviews
    .94 km away
     
    Nearby Restaurants
    Buenerrimo
    50 reviews
    1.47 km away
    Porto Bello Restaurant
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    Eat Acate
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    Don Pepperoni Playacar Comida Argentina
    65 reviews
    1.18 km away
    Nearby Attractions
    Plaza Playacar
    434 reviews
    .85 km away
    Playacar Center
    18 reviews
    .95 km away
    Aventuras Mayas
    7,789 reviews
    1.37 km away
    Alltournative Ecoarcheological Adventures
    5,458 reviews
    1.49 km away
    Ask a question
    Questions & Answers
    pollycam
    23 July 2017|
    Answer
    Response from Janice S | Reviewed this property |
    No charge.
    1
    Vote
    Barb K
    22 July 2017|
    Answer
    Response from Janice S | Reviewed this property |
    They live at the resort and are allowed to come and go as they please. Haven't seen them on the beach and only one sweet kitty up at the adult pool.They will not bother you.
    0
    Votes
    Lisa M
    20 July 2017|
    Answer Show all 2 answers
    Response from Janice S | Reviewed this property |
    You booked a standard room so they are in the beach section. The Riviera section are jr suites and would be the upgrade.
    1
    Vote
    Room Tips
    "building 8 overlooking pool bar. if you want a siesta, this can be interrupted by the pool games."
    Read review
    "Adult Section was so much fun!"
    Read review
    "8,000 and 9,000 rooms are further away from the beach and closer to family pool. 1,000 and 2,000 rooms put..."
    Read review
    "Adult section Near David!"
    Read review
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