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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,775 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,242: English reviews
Williamsburg, Virginia
Reviewed 1 week ago

There should be notifications before a trip here re. you need tennis shoes for 1.the spa 2.the tennis courts 3. renting a bike There should be a welcome guide denoting 1.select club members get free Hobie cat sailing if they pass the 30min trial sail which costs $10 2.which days certain restaurants are closed ie. Le Gourmet-Mon, Asian-Tues, etc. 3....

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Helpful?
4Thank brucemayer
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply and sincerely for the feedback you provide us with in your review above. The opening and closing hours of our restaurants are visible within the book directory we put at the disposal of each one of our customers in their room. I assume based on...

Waseca, Minnesota
Reviewed 1 week ago

This was our 2nd trip to Sandos all inclusive resort. We brought our 15 year daughter along this year and Sandos did not disappoint for all 3 of us. The beach at this resort is simply amazing! Lots of beach fun and activities that all ages can participate in. Plenty of loungers and places in the sun or shade to...

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Helpful?
1Thank srweichert
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear Royal Elite Member, We are very happy to know that you, your partner and your daughter enjoyed from a fabulous stay with us at Sandos Playacar Beach Resort. We are very glad to see that you as a member of the vacation club, enjoyed from the improvements which have taken place in our hotel since your last visit. Rest...

Maine
Reviewed 1 week ago

We stayed ten nights in the adults section at Sandos Playacar and enjoyed it all. Canada Transfers provided cold drinks for the private ride and we will always use them. Adriana at check in was so bright and helpful. She even took us back to our room when our keys wouldn't work to make sure the new ones were ok....

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Helpful?
3Thank imall4it
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very happy to see that our hotel facilities, services and staff were up to your expectations during your recent stay at Sandos Playacar Beach Resort. Thanks for making that special mention of what is the best asset we have, our staff. We are indeed very proud of them. We hope to have the opportunity to welcome...

Reviewed 1 week ago via mobile

We haven't been away in 2 years, sounded like a nice adventure, recommended by our new travel agent! Which I think she should have given us a few places to review prior to making a decision. Nice start to our vacation, sun sand and adult section to the resort! Be aware of time share agents on the resort, we asked...

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1Thank Anastasia N
Reviewed 1 week ago via mobile

The beach at this resort made the trip worth it. We stayed at the sister hotel is this sandos caracol eco resort but visited this one for a day they staff was wonderful and the beach definitely made it worth it. However, at the sandos caracol they say the go back and forth for staff. So if anyone gets the...

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Helpful?
2Thank Dakota B
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply and sincerely for the feedback you provide us with in your review above. We are very happy to know that during your short visit to our hotel coming from our sister property Sandos Caracol, you enjoyed the services and facilities. We hope to see you...

Kimberley, Canada
Reviewed 1 week ago

We had a great time. About 30 of us got together for our wedding. Great staff. Loved the bike rides into town. Bikes could use some attention though...ha ha. snorkeling down the beach was great...as it is the last resort with lots of green space to the south. The shows were awesome....very high end....vegas worthy. Thanks

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4Thank clay p
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very happy to know that you and your friends had a fabulous stay with us at Sandos Playacar Beach Resort. We thank you for your preference and for your selection. Rest assured that we will keep up the good work. We look forward to seeing you once again this or next year. Kindest wishes, Luis Ramirez...

Reviewed 1 week ago

We stayed at Sandos Playacar from Feb 2-9, 2017. It was a great week. The resort is beautiful and meant all of our expectations. We stayed in the Select Club for adults only and truly appreciated the quietness. We stayed in room 9328 which had a wonderful view of the pool and the jungle was out of the door. We...

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2Thank Anne M
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very happy to know that you and your partner had a pleasant stay at Sandos Playacar Beach Resort. I want to particularly thank you for recognizing the good work and dedication from some of our staff. We look forward to seeing you once again this or next year. Kindest wishes, Luis Ramirez General Manager

Saint Martin, Minnesota, United States
Reviewed 1 week ago via mobile

Our Son's wedding was held here. It was amazing. Jimmy was our go to person and made sure everything went smoothly. We couldn't ask for a better person to work with. We could tell he loves his job and was always available to answer our questions. All of staff were excellent. They all take great pride with their positions. We...

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2Thank Lori D
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, CONGRATULATIONS ON YOUR SON’S WEDDING!!! We are very happy to know that you and your family as well as friends had a pleasant stay with us. We hope to see you and your family members in the future. Kindest wishes, Luis Ramirez General Manager

Reviewed 1 week ago

Great family vacation. Amenities, activities and food all great! Staff very friendly, helpful and resourceful. Probably the best beach in this stretch. Variety of food excellent! Pools were very very well maintained

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Helpful?
Thank KIM F
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very happy to see that our hotel facilities, services and staff were up to your expectations during your recent stay at Sandos Playacar Beach Resort. Indeed as you mention, we have the privilege to have the best beach along the entire region, but the most important asset we have, is our staff, thanks for highlighting that...

Ontario Canada
Reviewed 1 week ago

My husband and I visited Sandos Playacar in 2013 and we liked it so much we decided to go back again, even tho we usually like to try different resorts. It did not disappoint. The weather was great, so that helped!! We stayed in the adult section with the adult pool which, tho not heated, was refreshing to swim in....

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2Thank bigred923
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are happy to know that you had a pleasant stay with us at Sandos Playacar Beach Resort. I am glad to know that our hotel, staff and services were up to your expectations. I should mention that we have already opened our main buffet restaurant and as you can read in the many recent reviews, the food,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $268 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms I heard were very and musty, we were fortunate enough to have a great room.”
 of 5 bubbles ycartandjen, 24 Feb 2017 | Read review
“In Family Riviera section, ask for pool view but closer to Haciendas (road noise/view closer to Lobby)”
  • Child birthday decorations
  • Sunrise from Riviera family section room
 of 5 bubbles Melmopeott, 22 Feb 2017 | Read review
“Ocean view or Haciendas.”
 of 5 bubbles EnjoyLife1968, 19 Feb 2017 | Read review
“Love ground floor rooms in Select Club area. Rooms-9132-9137 have shady patios in the afternoon plus easy access from the pool.”
 of 5 bubbles luvsco, 19 Feb 2017 | Read review
“9328 is in The Select Adult section. We had an excellent view of the pool and we could look straight down to the main lobby area.”
  • We celebrated our 30th wedding anniversary and the staff decorated our room for us.
  • View from room 9328.
 of 5 bubbles P398GIannem, 16 Feb 2017 | Read review
5 of 5