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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,288 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,055: English reviews
Broken Arrow, OK
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 February 2011

We took our one year old daughter with us for our first family vacation and had a great time at Sandos Playacar.We stayed in one fo the newer buildings, which was furthest from the beach. The hotel does offer a shuttle service, but it is a van and it can be a bit difficult to get in and out of... More 

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1 Thank SunnyCats
San Diego, California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 February 2011

I stayed for a week at the Sandos resort and had a great time. I was there with family and friends from ages 9-75 and there was something for everyone. The staff were excellent and so friendly which was a challenge sometimes because some people can be so rude to them. The food was okay in the buffet, nothing special... More 

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1 Thank KennO555
New Orleans, Louisiana
1 review
Reviewed 10 February 2011

Hi! This was our first Experience as a Member of Royal Elite staying at a Sandos Resort. We stayed in Coz at the Melia Resort and were invited into the Sandos Presentatios 2 years ago, we became Members back then. For personal isues we had to wait 2 years for our next Vacation. We were worried since there is a... More 

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Thank Jean1078
Cedar Rapids, Iowa
1 review
Reviewed 10 February 2011

The rooms were clean. Size of rooms was fine. The quality of food was not great but just ok. I loved the location and beach. The bar and resturant service was way under staffed , I guess there cutting corners at my expense.

Helpful?
Thank Pryortothis
Omaha, NE
Level Contributor
81 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 8 February 2011

Overview - We got married at the Sandos Playacar (formerly Gala Playacar) in February 2003 and took some friends back with us to celebrate our 8th Anniversary. We had visited the hotel 3 years ago while in Mexico, but you would not recognize the place if you have not been there in that timeframe as they have greatly expanded. Resort... More 

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3 Thank Playa03
philadelphia pa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 February 2011

Me an my husband stayed here for a week for our 50th birthdays. My husband has his own business so needed to acess the internet while we were there. After paying $5.00 us for 1 hour of internet access, we could not log onto our laptop. There is an internet cafe in the hotel were there are 4 computers. The... More 

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Thank ret61
Bodo, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2011

Don't have to mention all the upsides of this hotel again, but I have to point out the location, the food, the activities and the service - the best! During our 2 week stay I noticed two things that I feel need improvement: 1. Internet - I need to do some work when I'm gone for 2 weeks, and easy... More 

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Thank tomd100
Ottawa, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 February 2011

I'll keep it simple. Fastastic resort. The beach and ocean are beautiful - a short walk down the beach will find tidepools with tons of creatures - my kids found a few hermit crabs to play with. There is also an artificial reef close by with tons of fish to snorkel around, or grab a kayak and paddle over it.... More 

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1 Thank KoalaBalls
Overland Park, Kansas
1 review
Reviewed 7 February 2011

Ok let me just start out saying that we have been here twice- both times over Thanksgiving- and both times we really loved it. This is the only all inclusive resort I have been to so far (and really, the only tropical location I have been to) so I don't have much to compare it to, but I was really... More 

Helpful?
Thank LoveMyFam5
San Diego, California
1 review
Reviewed 7 February 2011

The ATM in the Meeting Point dispenses US dollars. The receipt it prints displays a decent exchange rate, but that rate will likely not be honored by your bank when the transaction is completed. I bank with Chase and when I withdrew $400 US dollars it posted to my bank account as $465 US dollars. The ATM fee and taxes... More 

Helpful?
Thank PatrickH99

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $293 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#31 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,148 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riviera Junior Suite Select Club Adults only corner room lobby/pool side view. Nice room and good features. Very comfortable beds.”
 of 5 bubbles sabalas2016, 2 Dec 2016 | Read review
“adult only section was very nice room 9240 is about as far away from the lobby as you can get. It was pool view and quiet.”
 of 5 bubbles smalltown402, 1 Dec 2016 | Read review
“pray or hope you can find Ingrid”
 of 5 bubbles maureensfamily, 30 Nov 2016 | Read review
“adult only offers better overall amenities but are farthest from the beach. they have a cart to drive you.”
  • jr. suite
  • jr suite, adult section
 of 5 bubbles squeezy33, 27 Nov 2016 | Read review
“Make sure to get a pool view room in the adult only section and not room 9208”
 of 5 bubbles DEBW1954, 27 Nov 2016 | Read review
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