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Lote Hotelero No. 7 Playacar, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$154
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US$140
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Traveller (6895)
360
Panoramas (1)
Pool & Beach (1806)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-06-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Allegro Playacar
Updated 20-06-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#108 of 310 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Allegro Playacar their all-inclusive resort of choice when visiting Playa del Carmen. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Given the close proximity of popular landmarks, such as Zona Arqueologica Playa del Carmen (1.4 km) and Nuestra Senora del Carmen Catholic Church (2.2 km), guests of Allegro Playacar Occidental can easily experience some of Playa del Carmen's most well known attractions.

Playa Del Carmen Allegro offers guests an array of room amenities including a minibar, air conditioning, and a refrigerator, and getting online is possible, as internet access is available.

The all-inclusive resort offers 24 hour front desk, currency exchange, and a gift shop, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to parking.

During your visit, be sure to check out one of Playa del Carmen's popular lobster restaurants such as Alux, Oh Lala!, and Sur Steakhouse, all a short distance from Occidental Allegro Playacar Hotel.

During your visit, be sure to check out a popular park like Parque Los Fundadores, which is a short distance from the all-inclusive resort.

At Allegro Playacar, your comfort and satisfaction come first, and they look forward to welcoming you to Playa del Carmen.

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Property amenities
Parking
Wifi
Pool
Free breakfast
Beach
Diving
Babysitting
Children Activities (Kid / Family Friendly)
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Banquet room
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Additional 5% off
8395Reviews1144Q+A100Room tips
Traveller rating
  • 3,532
  • 2,733
  • 1,155
  • 538
  • 438
Time of year
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Popular mentions
TravelOnly with Quentin wrote a review Yesterday
Gatineau, Canada1 contribution1 helpful vote
My wife and I just returned from Allegro Playacar last night and we throughly enjoyed our trip. The grounds are beautiful and extremely well kept, and the beach is one of the best I've ever seen visiting any resort The staff is absolutely amazing. We spent alot of time at the activity pool and I think I had to go to the pool bar only 3 times during the whole week, the waiters and waitresses made sure our cups were always full (sometimes even bring drinks without us even asking) shoutout to Sairnel and Maggie (she said we could call her Maggie because her full name is hard to pronouce) The food was really good at the buffet for breakfast and dinner, and the snack bar for lunch The only negative aspects of our trip was that the bed in our room was really firm and the walls were paper thin ( we literally could hear the people in the room next to us having sex lol) so if you are a light sleeper I definitely would recommend bringing ear plugs with you. Overall I would rate this resort a 9/10
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: If you are a light sleeper bring ear plugs, and if you can request building 41 as it is a great...
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1 Helpful vote
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Kenia M wrote a review Sep. 2021
Zebulon, North Carolina4 contributions9 helpful votes
Hotel's Favourite
Allegro’s exceptional service is what makes this all-inclusive resort stand out from the rest. This is a small charming, well kept, all inclusive resort. Due to COVID-19, it’s probably at half capacity at the moment. My fiancé and I loved the breakfast chilaquiles and green juice. The staff, Elizabeth, Humberto and Moises treated us like family. Then we would head down to the beach where Magdiel’s joyfully brought our drinks. The beach is well kept so you can really see that white sand and turquoise water. I’m not going to lie, we struggled at first to find a room we liked due to air condition issues but the manager Felipe Cruz took our complains with humility and concern, the third room was the charm. We had the romantic dinner by the beach and it was a dream, the surf and turf meal was excellent! Ricardo, our server was such a sweet angel, we highly recommend this resort. I’ve been to a lot of resorts but I have never been treated this well by staff. Can’t wait to come back.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Take a taxi to the 5th Avenue, dinner was not my favorite meal so we made sure to make plans...
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6 Helpful votes
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Response from Community Manager, Propietario at Allegro Playacar
Responded Sep. 6, 2021
Dear Guest. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Community Manager.
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Samantha D wrote a review Oct. 15
6 contributions1 helpful vote
Good location, Perfect beach, clean and beautiful premises and great staff. Really horrible food with limited choices. Average room that had no warm water and smell like mold the entire 7 days. Only Buffett restaurant with NO speciality restaurants. Very watered down liquor.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Community Manager, Propietario at Allegro Playacar
Responded 6 days ago
Dear Mr. Samanta, Thank you so much for taking the time to share your comments and feedback about your recent visit to our hotel. We regret to hear that you were not able to enjoy your vacations. Although our team was working tirelessly, we are truly sorry we were not able to improve your experience. Please be informed that we will gladly review each of the points you share in your comments, and we will work on the ones that are in our hands, so hopefully in the future if you choose to give us a second chance, we can chance your perception. Warm Regards,
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Jack B wrote a review Oct. 9
Gurnee, Illinois20 contributions7 helpful votes
Had a wonderful stay at the Allegro Playacar. Facilities, staff, and food were all fantastic. Location was excellent too. Close to the Playacar Plaza, and a 20 minute walk to downtown Playa del Carmen and all of the activities going on there. The buffet food was all good. Some very creative dishes (Beets and Grapefruit), along with the usual fare. The facilities were all clean and everyone was wearing masks and was practicing social distancing as much as possible. The staff was all friendly, and spoke English. Highly recommend staying here.
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Date of stay: October 2021
Rooms
Cleanliness
Service
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Response from Community Manager, Propietario at Allegro Playacar
Responded 1 week ago
Dear Jack. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warmest Regards Community Manager.
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Diana N wrote a review Oct. 6
California72 contributions16 helpful votes
+1
We went for a well needed vacation, this is a great resort! EVERYONE is amazing they are like family! we were there for two weeks and treated GREAT right down to being customers of the week! can't wait to go back. We like the rooms closer to the beach
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear Mermaidgirl. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warmest Regards Community Manager.
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PRICE RANGE
US$129 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro playacar hotel playa del carmen, allegro playacar occidental, playacar resort, occidental playacar, playa del carmen allegro, allegro playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
286
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Frequently Asked Questions about Allegro Playacar
Which popular attractions are close to Allegro Playacar?
Nearby attractions include Plaza Playacar (0.4 km), Piste Cyclable sur Paseo Xaman-Ha (1.2 km), and Playacar Center Shopping Mall (0.4 km).
What are some of the property amenities at Allegro Playacar?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Allegro Playacar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Allegro Playacar?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Allegro Playacar?
Yes, parking is available to guests.
What are some restaurants close to Allegro Playacar?
Conveniently located restaurants include Il Piemonte, Labrioche - Panadería Francesa - Playacar, and Doña Aurelia sabores Mexicanos.
Are there opportunities to exercise at Allegro Playacar?
Yes, guests have access to a pool during their stay.
Does Allegro Playacar have an airport shuttle?
Yes, Allegro Playacar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Allegro Playacar?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Allegro Playacar?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Allegro Playacar?
The staff speaks multiple languages, including English, Spanish, and French.