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Allegro Playacar

5,618 reviews
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Traveller (5570)
Pool & Beach (1434)
Room & Suite (916)
Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“first club”(185 reviews)
“rooms are small”(80 reviews)
“thatched roof”(93 reviews)
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Allegro Playacar
Hotel deals
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,618)Write a Review
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All reviewsfirst clubrooms are smallthatched rooftime sharepool baritalian restaurantentertainment staffdifferent theme every nightsmall resortactivity poollunch buffetguest servicesgated communityother resortsgreat beachceiling fanmexican night
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1,611 - 1,615 of 2,896 reviews
Reviewed 22 July 2013

Hello, I just to say that I really enjoyed my trip to this hotel, its my second time in mexico and first time to this hotel. The best this about this hotel , is the staff, alway cheerful and helpful, nothing to say about it....More

3  Thank ljon
Reviewed 21 July 2013

We recently stayed for a week at the Occidental Allegro Playacar and the review is mixed, but the overall experience was wonderful. We were there as members of the First Club, and that went a long way toward making the experience wonderful. The property is...More

3  Thank STLTourist385
Reviewed 19 July 2013

We were there for 7 nights, my husband and Me, Room 2- daughters and their friends. We had to have a room change the first day because the shower fell off the wall and the safe locked us out...Day2, new room for hubby and I....More

4  Thank melinda h
Reviewed 18 July 2013

The cost of our all-inclusive trip, including airfare, was cheaper than the flight alone. That being said, we were willing to overlook some of the hotel's imperfections because it was still worth the savings. The staff was incredibly friendly (especially Antonio, Nestor and Angel); there...More

5  Thank allenej
Reviewed 17 July 2013

Since I only have 200 words let me sum it up for you guys in one word: disgusting. I was very disappointed. The food at the buffet got me and a few members of my family terribly sick. I was on the toilet 4 times...More

2  Thank Patriciabbrunner
Response from Sandra Alcázar U, Social Media Coordinator at Allegro PlayacarResponded 22 July 2013

Dear Patriciabbrunner, We are really worried about the negative experience that you find during your stay with us. Our staff have been made aware of your review and are currently verifying that all rooms are in good condition. We would like to inform you that...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$162 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (5570)
Pool & Beach (1434)
Room & Suite (916)
Dining (347)
Amenities (84)
Family and Play Areas (75)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
kevin_helen
8 February 2018|
Answer
Response from Kathy H | Reviewed this property |
If I am not mistaken the pools close at 7 or 8 pm
0
Votes
Magaliv86
8 February 2018|
Answer
Response from Nancy S | Reviewed this property |
I don’t believe so. We went and got our drinks at the bar by the pool which was close by. I didn’t notice any bartenders bringing drinks out to customers on the beach loungers.
1
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Room Tips
"We had to call maintenance as a shelf fell off the wall and the bar cupboard door was ready to fall off when..."
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"Our unit is in need of total remodel. It is scheduled for that and the resort general manager told us this..."
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"I could hear furniture being moved at night,upstairs. and water was coming down the air conditioning vent..."
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"Rooms near the beach are lovely"
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