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We stayed from July 16 to the 21 and we spent a really good time in this resort. The service was very good and the facilities are great. The access to the beach is excellent and extra services are very afforadble (except the wifi wich...More
This was the first time in Mexico for me. It was a surprise birthday present from my other half. He paid an extra £400 for an upgrade - don't bother, it's really not worth the money. Upon arrival we were given a room that clearly...More
2 Thank 186298Traveller72
Response from OAllegroP, Assistant Manager at Allegro PlayacarResponded 2 August 2012
I apologize for the inconveniences you had during your stay with us, especially since you were celebrating your birthday. We always strive to provide guests with an exceptional experience and I can see that we fell short of this during your stay.
We just got back from 10 days in Playa del Carmen staying at the Allegro. We had a great time there, the food was good, service great, and location fantastic. The breakfast buffet had your basic fruit, cereal, egg selections but they did have a...More
Ii stayed at this hotel fron the 3rd July 2012 for 2 weeks with my 16 year old daughter. With this hotel what you see is what you get. It's a 4 Star hotel.Room could do with abit of a revamp. The rooms were ok...More
I spent one week at this hotel with my then boyfriend. It was in early December last year (I've been meaning to write a review for a while), just before high season. We were as disappointed as many reviewers before us - the property is...More
Response from OAllegroP, Assistant Manager at Allegro PlayacarResponded 23 August 2012
I'm sorry to hear that you did not enjoy your stay in Mexico. From reading your review it appears that you stayed at our neighboring hotel Royal Hideaway Playacar.
Our resort is extremely family-friendly with a variety of activities during the day and...More
US$166 - US$345 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#46 Top resorts Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Occidental Allegro Playacar Hotel Playa Del Carmen ,
Allegro Playacar Occidental ,
Playacar Resort ,
Occidental Playacar ,
Playa Del Carmen Allegro ,
Allegro Playa Del Carmen ,
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico