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Allegro Playacar

Barcelo.comUS$215*
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Certificate of Excellence
15/06/2017 16/06/2017
1 room 2 adults 0 children
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Allegro Playacar
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4,568 Reviews from our TripAdvisor Community

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Showing 2,562: English reviews
Blaine, Minnesota
Reviewed 2 weeks ago

This was my first all inclusive trip to Mexico and it won't be my last. The resort itself is gorgeous and you can't beat the location and views of the beach. They really take care of the grounds/facility. Our room was quiet and comfortable. The only con was the bed was too firm for my preference. The staff were all...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
2Thank danieljons
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear Guest, Thank you for choosing Allegro Playacar as your destination host during your recent visit, Its a real pleasure to read you enjoyed your stay with us, we are very commited to our guest satisfaction Please don´t hesitate in contacting us again for your next visit, we´ll be happy to assit you with any requests. Best Regards Guest Experience

Chicago, Illinois
Reviewed 2 weeks ago

If you want a decent resort with great service, beach and close to town this is it. Rooms aren't great, ours was dirty. Breakfast and dinner buffet are good. Lunch beach buffet was below average. Restaurant are excellent service and food.

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank tobeyb301
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear tobeyb301, Thank you very much for taking time to share your opinion after visiting Allegro Playacar. Your comments are very important for us as they show us ways to improove and achieve our number one goal: total customer satisfaction. We hope you come back one day! Let us know if you do so we can assist with the arrangements...

Granby, Connecticut
Reviewed 2 weeks ago

We had a great time at the Allegro Hotel. The food was good and great service. The staff is friendly and helpful and the beach is fantastic. We come back every year! They have updated the main lobby, dining rooms and walkways along with lovely landscaping.

Review collected in partnership with Barcelo Hotels & Resorts
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2Thank 106herberth
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear 106herberth, Thank you very much for sharing your comments on your recent visit to Allegro Playacra. We are glad to know that you had a great time. We really do hope to host you again next year. Don´t hesitate to contact us and we´ll be happy to assist with the arrangements. Warm Regards, Guest Experience

Otsego, Michigan
Reviewed 2 weeks ago

We enjoyed our visit at Allegro Playacar because of the quiet atmosphere of the resort. Very clean and updated, our room in the First Club was excellent however the beds could have been a bit softer. .The rooms were very clean and relaxing-we had a 1 bedroom suite with attached living room that was quite comfy. Service at the first...

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1Thank Brenda P
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear Brenda, We would like to thank you for choosing the Allegro Playacar as the host of your recent vacation. On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and...

St. John's, Canada
Reviewed 2 weeks ago

Travelled to Allegro Playacar for my neice's wedding Nov 28-Dec 5....so disappointed....here are a list of issues.... 1. When we arrived our room was not ready – supposed to be ready by 3:00 pm. Got our room at 4:30; 2. When we got our room there was water coming down through the light in the shower; 3. Our fridge was...

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2Thank MWhelanMHayes
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear MWhelanMHayes, We would like to thank you for choosing the Allegro Playacar as the host of your recent vacation. One of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction, and for that reason your opinion is very important for us! We are sorry to hear we were unable to...

Reviewed 2 weeks ago

The resort is small and beautiful. Food was good...buffet average but specialty restaurants very good. Pools clean. First club and pool area great. Service good...rooms clean and nice. Staff was helpful and fun. Thank you to the bartenders in the First club for their excellent care. Will definitely be back.

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Helpful?
Thank pbirk
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear Valued Guest, The team at the Allegro Playacar work extremely hard to provide a consistently high standard of service for our guest and this is rewarded by comments such as yours. We do look forward to your next visit and to allow us once again the honor of looking after you during your vacation with us. Thank you for...

British Columbia, Canada
Reviewed 2 weeks ago via mobile

A large group of us stayed here 3 years ago for a wedding and we came back to the area this year for another one. We were disappointed with the resort we stayed at so we paid for a day pass to come back and enjoy the best beach and friendliest staff in Playa! The Allegro is hands down a...

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2Thank SharDen16
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear SharDen16, Thank you for visiting us during your stay in Playa del Carmen and for taking the time to share your comments. They are a source of motivation. We would be happy to host your stay once again in a near future. Do not hesitate to contact us if you decide to, it will be a pleasure to asist...

Cheektowaga, New York
Reviewed 2 weeks ago

What a very nice resort! If you prefer smaller resorts this is the place for you. We have stayed at places up and down this coast for many years now and have never experienced a staff as friendly and hard working as these fine folks. The wait staff is just outstanding! Look for Nestor at the pool bar mixing the...

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Helpful?
2Thank Greg R
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear Greg R, We appreciate the time you have taken to write such a great review about your stay. It is our main goal here at the Allegro Playacar to make your visit a unique experience. We feel glad that you enjoyed our newly renovated areas. We will share your comments with the staff. Thank you once again for taking...

Fayetteville, Arkansas
Reviewed 3 weeks ago

My husband and I stayed here the last week of April. We came here to relax and that's excatly what we got! I want to start by saying the size of this hotel is perfect not too big not too small . The beach is a phenomenal. The staff is top notch! Especially the servers. I can not say enough...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Krissy B
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and the best way to accomplish this is to listen to our customers needs, and for that reason, your opinion is...

Quebec City, Canada
Reviewed 3 weeks ago

Rooms(Chambers) were renovated. The animation is excellent. There is no more a palapa, then the shade(shadow) is rather rare.The buffet and the restaurants à la carte are very well. The staff is warm and very thoughtful.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Louise M
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated by your review. We...

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $173 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#47 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
737 questions
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See all questions (737)

Questions? Get answers from Allegro Playacar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms away from reception, nearer pool and beach.”
181sams, 21 May 2017 | Read review
“The sink should be replaced with a more common depth-sink. We learned the hard way that we have to open the faucet slowly and allow the water to run before opening more of the faucets. Other than that, the room and those responsible for cleaning the room was excellent. ”
RBRodriguez, 18 May 2017 | Read review
“rooms closer to the pool are quieter”
natashadann2017, 17 May 2017 | Read review
“Higher number blocks are nearer the beach and away from the night show if you like to get to sleep early”
DivingDiva21, 15 May 2017 | Read review
“Quieter rooms are in the higher numbers, starting at 1400 and up (I think)”
SoloTraveler44, 2 May 2017 | Read review
5 of 5
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US$215* /night
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Prices are for 1 room, 2 adults
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