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Allegro Playacar

Lote Hotelero No. 7 Desarrollo Playacar, Playa del Carmen 77710 Mexico
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Traveller (7999)
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Panoramas (1)
Room & Suite (1049)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#40 of 43 all-inclusives in Playa del Carmen
Location
Cleanliness
Service
Value

See why so many travellers make Allegro Playacar their all-inclusive resort of choice when visiting Playa del Carmen. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Given the close proximity of popular landmarks, such as Zona Arqueologica Playa del Carmen (1.4 km) and Nuestra Senora del Carmen Catholic Church (2.2 km), guests of Allegro Playacar Occidental can easily experience some of Playa del Carmen's most well known attractions.

Playa Del Carmen Allegro offers guests an array of room amenities including a minibar, air conditioning, and a refrigerator, and getting online is possible, as internet access is available.

The all-inclusive resort offers 24 hour front desk, currency exchange, and a gift shop, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to parking.

During your visit, be sure to check out one of Playa del Carmen's popular lobster restaurants such as Alux, Oh Lala!, and Sur Steakhouse, all a short distance from Occidental Allegro Playacar Hotel.

During your visit, be sure to check out a popular park like Parque Los Fundadores, which is a short distance from the all-inclusive resort.

At Allegro Playacar, your comfort and satisfaction come first, and they look forward to welcoming you to Playa del Carmen.

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Property amenities
Parking
Pool
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Spa
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, Spanish

Location

Lote Hotelero No. 7 Desarrollo Playacar, Playa del Carmen 77710 Mexico
Name/address in local language
Allegro Playacar
9850Reviews1206Q+A100Room tips
Traveller rating
  • 4,186
  • 3,002
  • 1,351
  • 670
  • 643
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Popular mentions
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Courtney W wrote a review Feb 2024
1 contribution
Photography group at the hotel was amazing! Booked a session for a bachelorette trip and we can’t stop looking at the pictures! Loved every second and would do it all over again! Thank you to the staff for making this experience a memory we will never forget
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 1 week ago
Dear B1981SBcourneyw, We thank you for your comment about your vacation at our Allegro Playacar hotel; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. We are very pleased that the hotel and staff were able to meet your expectations during your stay. We are glad that your vacation was an amazing experience and that you enjoyed everything we have to offer, we hope you will keep us in mind for another visit very soon. Kind regards Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike R wrote a review Feb 2024
2 contributions
Beach and pool were nice. Can’t get drinks til after 11 am. Not good quality drinks. Tastes watered down. Shows at night were mediocre. Staff was overall friendly. Unable to get dinner reservations easily. Always empty reserved tables at specialty restaurants,
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 1 week ago
Dear Mike R, Thank you very much for taking the time to share your personal impressions of your stay at Allegro Playacar. We are always open to your feedback, as it allows us to continually improve the experience we create for our guests. You can rest assured that your comments will be taken into consideration and will help us to improve our services. Once again, thank you for your time and despite the problems encountered during your stay, we hope that we will continue to be an option for your next vacation. Best regards Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mizzoufan wrote a review Feb 2024
Saint Louis, Missouri10 contributions5 helpful votes
+1
We just returned from a week vacation at Allegro Playacar. First, the beach is great! The pool next to the beach is a great way to enjoy both. The biggest issue was that the liquor must be watered down. I’m not a heavy drinker, but on vacation, drinking and having a buzz is expected. We ordered many different drinks. Never did I feel the effect of alcohol, mixed drinks, like I would at home. I asked for shots separately at times. Put my nose to it and could hardly smell alcohol. At breakfast I asked for a tequila grapefruit juice. They brought it. When I asked about the shot of tequila, the waiter said it was in there. I didn’t taste it. When I asked for another shot separately, they said I couldn’t have it served until after 11 am. I even went to the bar myself and tried to
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 1 week ago
Dear Mizzouma, We appreciate you sharing your opinion about your recent vacation with us, our main goal is to ensure that we continue to provide unforgettable experiences to our guests and your comments help us do this. We appreciate the time you have taken to share your comments and suggestions to give our customers a pleasent stay and to improve our services. Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again in the future. Kind regards Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grace R wrote a review Feb 2024
1 contribution
+1
Our stay at Allegro Playacar was an AMAZING time ! The hotel was very well kept, very clean, everyday they had live shows for your entertainment, food was amazing and the people their were extremely courteous/friendly. You literally walked out your room and you were steps away from the pool.and beach. Food and drinks available at all times. Hotel was minutes away from a very cute plaza. It was a very welcoming feeling from the moment you walked through the entrance. Our first day we were greeted by Carlos Ramos (hotels concierge) who from the moment we checked-in to the moment we checked-out assisted us with everything. He was very attentive and helpful. A big thanks goes to Carlos Ramos for making our time in Mexico a memorable one. We can't wait to go back with the family ! 😊
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear 63gracer, We would like to thank you for the positive comments you have shared regarding your recent visit to our hotel, we are delighted to know that we have been able to meet your expectations during your stay. We are glad that your vacation was an incredible experience due to the warm service provided by our team and that you enjoyed everything we have to offer. We hope that you will keep us in mind for another visit very soon. Kind regards Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hollyho1951 wrote a review Feb 2024
Grand Bend, Canada48 contributions60 helpful votes
We hav3 been here 2 weeks. Room is always cleaned before noon, as we requested. Food is very good. No complaints on food for any meal! Beach is beautiful, which we walk daily. We also walk into town a couple times a week, but during the day. Ate out lunch a couple times too. We are in our mid 79s and should have asked for 1 meal, way too much food. But be assured we felt safe on 5th Ave. We took a cab to the far end and walked back. We do find it rather expensive. Beer can range from 67 pesos to 125 pesos! Resort is is impeccable. Grounds maintained, allbathroom clean and sup,use available. Our concierge, Alfonso, is very hard working and assisted us on silly issues we gad Food was plentiful and very good. Yes it s hard to get an reservation. Be prepared…but we’ll worth
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear Hollyho1951, We would like to thank you for the positive comments you have shared regarding your recent visit to our hotel, we are delighted to know that we have been able to meet your expectations during your stay. We are glad that your vacation was an incredible experience due to the warm service provided by our team and that you enjoyed everything we have to offer. We hope that you will keep us in mind for another visit very soon. Kind regards Francisco Mex Community Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kris C wrote a review Feb 2024
Godfrey1 contribution
Food was good , limited variations, bottom rooms are musty, lovely beach was windy the week we were there, the work staff are good, manager gave us runaround over room change,pools are nice and kept clean
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear Kris C, We thank you for sharing your feedback on your recent vacation with us, our main goal is to ensure that we continue to provide unforgettable experiences for our guests and your comments help us to do that. We appreciate the time you took to share your feedback and constructive comments. We will take your comments into consideration and sincerely regret that you did not feel sufficiently taken care of on this occasion. Once again we thank you for choosing our hotel for your vacation and hope to have the opportunity to serve you again in the future. Best regards Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jerrykey wrote a review Feb 2024
Houston, Texas1 contribution
Room 5504 was in poor mechanical condition to offer guests. Shower had warm water twice in evening for 4 night stay (2 cold showers). Each morning shower was very cold… yes we actuated the correct valve, no the valves were not incorrectly marked! The ceiling fan’s motor would not work. The shower head would not stay fixed to spray outward from the wall but drooped to only spray the wall and floor without holding. The alarm clock flickered all the time and would not reset or program. The safe would not work due to low battery and stuck buttons.. when we asked for assistance or a battery, a crew was sent at 6:30pm to fix and required a resident stay in the room while they worked on the safe for 20 minutes and we missed the sunset walk on the beach… it was dark when they
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear jerrykey, We thank you for sharing your feedback on your recent vacation with us, our main goal is to ensure that we continue to provide unforgettable experiences for our guests and your comments help us to do that. We appreciate the time you took to share your feedback and constructive comments. We will take your comments into consideration and sincerely regret that you did not feel sufficiently taken care of on this occasion. Once again we thank you for choosing our hotel for your vacation and hope to have the opportunity to serve you again in the future. Best regards Francisco Mex Community Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mac wrote a review Feb 2024
Omaha, Nebraska1 contribution
+1
I absolutely LOVE coming here. I have been to fancier all inclusives and his by far is he best! The food is so good. Eating at the buffet right by the ocean- just amazing. He chicken, fish, beef, guacamole…..all of it- just scrumptious! Now- let’s talk about the staff. So kind and hard working. They want to make sure everything is just perfect for you. Freddy, Irene, Angel, Renee, The omelette ladies- best omelette on the planet - honestly! Just amazing and so well worth it. Oh! Hot water for the shower the entire time. Love it here and love the people 💕
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear Connector20645502742, First of all, we would like to thank you for the very positive comments you have shared regarding your recent visit to our hotel Allegro Playacar, we are delighted to know that we were able to meet your expectations. We would also like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best price for our guests. Likewise we are delighted to read your comments praising our staff, as we strive daily to provide attentive and personalized service to our guests. Our staff is very valuable, as they are exclusively customer oriented. Once again we thank you for this wonderful feedback, it has been a pleasure for us to read it and we hope to serve you again soon. Francisco Mex Community Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ulises P wrote a review Feb 2024
1 contribution
Great service provided by both the cleaning staff and the first club employees, especially the bartenders. First timers at this resort and will definitely be back soon. Front buffet staff could use a little of attention but other than that, nice relaxing vacations.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear 944ulisesp, We would like to thank you for the positive comments you have shared regarding your recent visit to our hotel, we are delighted to know that we have been able to meet your expectations during your stay. We are glad that your vacation was an incredible experience due to the warm service provided by our team and that you enjoyed everything we have to offer. We hope that you will keep us in mind for another visit very soon. Kind regards Francisco Mex Community Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MeganBP2018 wrote a review Feb 2024
Windsor, Canada3 contributions2 helpful votes
The food was delicious with a wide variety to meet everyone's needs. Chef Jorge ordonez made sure everyone was happy with the high quality and variety of food. The entertainment team lead by Rene Ballesteros did a great job of engaging people across the day in fun simple games and activities with lots of great prizes to be won. The evening shows were amazing with very talented performers. The resort was beautiful and clean. Being a solo female traveler I felt comfort and safe and will definitely return again.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Community Manager, Propietario at Allegro Playacar
Responded 2 weeks ago
Dear MeganBP2018, First of all, we would like to thank you for the very positive comments you have shared regarding your recent visit to our Allegro Playacar hotel, we are delighted to know that we have been able to meet your expectations. On the other hand, we appreciate that you highlight the kindness and enthusiasm of our staff, they are the main strength of our hotels. We will congratulate all of them on your behalf for the contribution they have made to your well-being during your stay with us. We are also happy to know that you have enjoyed the culinary delights prepared by our professional chefs who always strive to offer a wide variety of typical foods to please all palates. Thank you for letting us know that we were able to conquer yours. Finally, we are very grateful that you noted the quality of the entertainment program during your stay and for mentioning the kindness of our team Once again we thank you for this wonderful comment, it has been a pleasure for us to read it and we hope to serve you again soon. Francisco Mex Community Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$247 - C$788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro playacar hotel playa del carmen, allegro playacar occidental, playacar resort, occidental playacar, playa del carmen allegro, allegro playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
286
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Allegro Playacar - UPDATED 2024 Prices, Reviews & Photos (Riviera Maya/Playa del Carmen, Mexico) - All-inclusive Resort - Tripadvisor