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Hotel Riu Yucatan

Certificate of Excellence
31/05/2017 01/06/2017
1 room 2 adults 0 children
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Hotel Riu Yucatan
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5,502 Reviews from our TripAdvisor Community

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Showing 3,762: English reviews
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Corner Brook
Reviewed 2 days ago NEW

Location: in gated Playcar and only 30 minute walk to Playa Del Carmen Rooms: very basic, no coffee maker, not good quality mattress or bedding, disappointing compared to the rest of the resort Beach: great beach, very wide, only issue and very minor is they have no beach huts. all the shade provided by trees Pools: nice pools right next...

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2Thank Jim K
Okauchee
Reviewed 2 days ago NEW

Best things about the resort: beach and ocean water are amazingly beautiful, easy to get drinks by the pool/beach area, lots of beach chairs with many having sun/shade options, food was very good in all restaurants, no reservations needed for the Asian and Italian specialty restaurants, large entertainment venue, all rooms have a patio or terrace and are sufficient in...

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3Thank Jane H
Reviewed 4 days ago NEW

The costumer service was great and the food was acceptable. It is a match for the price we paid. The beach was not a top notch but acceptable. In general was a good experience because the staff and service. The main pool was to crowded, too warm and not very clean but we like expend our time in the beach...

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2Thank Chany07
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are glad to hear that you overall enjoyed your stay at our hotel. On the one hand, we are sorry to read you did not agree with the distribution of the room and the bathroom. We would like to inform you that the...

Greenfield, Wisconsin
Reviewed 4 days ago NEW

This resort is located in a very secure, gated community which makes you feel very safe to walk at any time of day. There are many shops located within a close walking distance as well as a 30 minute walk to the main shopping district. We decided to take a cab, which cost us $6usd. Room: the room was clean...

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Helpful?
1Thank ptomom2013
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. On the one hand, we are sorry to read you did not agree with the distribution of the room and the bathroom. We would like to inform you that the design has been though out...

Rochester, Minnesota
Reviewed 4 days ago NEW

This was my first RIU experience and first all inclusive experience and the only word I can use to describe it is impressive. From the moment we came to the moment we left we were treated like royalty. The rooms are spacious and clean, the food is AMAZING, but the staff really makes it. They are friendly and fun and...

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3Thank jaime l
Barnsley, United Kingdom
Reviewed 4 days ago NEW

We stayed in the Riu Yucatan in October 2015 and had such a fantastic time. The food, the location and the staff were brilliant. We travelled with our 10 year old daughter who enjoyed every minute of our holiday, she was never bored. The entertainment staff were great and always getting us involved in pool games etc. It was so...

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3Thank georginathornton
Sheerness, United Kingdom
Reviewed 6 days ago NEW

Fantastic hotel, the staff are very helpful and cater to your needs. The food is awesome, you name it and it was available. The hotel and grounds are very clean and well kept. The local town is within walking distance, with all the modern shops and local bars and restaurants. You feel very safe when out walking and when on...

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7Thank Ian M
Langley, Canada
Reviewed 6 days ago NEW

From the minute we checked in, we were impressed with the service. Everyone was smiling and helpful. The room was exactly what we expected, very clean. Mini bar was stocked with Dos Equis beer, club soda, Pepsi, etc, as well as bottles of Rum,Tequilla, Vodka and Gin. Mario, the mini bar attendant, kept it stocked every two days. Mario actually...

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7Thank Langley4sun
Reviewed 1 week ago NEWvia mobile

Could of picked a better all inclusive holiday, the food the staff the entertainment the location just amazing! Would definitely go back here again! A deserved break for us both and loved every minute of it

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3Thank Danielle H
Sandusky, Ohio
Reviewed 1 week ago

The room was average for resorts.The Italian restraurant was our favorite.The staff was great and the housekeeping was also great.Very good bartenders.The Howler monkeys in the trees were great to watch but hearing them at 5am,not so great.The beach was really nice.It was a great vacation and the price was right for all inclusive.

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Helpful?
Thank driverdoug
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear guest, Thank you for sharing your experience with us. We are glad to read that you had a great vacation and it makes us very proud that you have rated our staff and especially our bartenders very well. We are also that we were able to meet your taste with our Italian specialty restaurant. We hope to see you...

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31/05/2017 01/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $301 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Yucatan staff and other travellers.
753 questions
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Newcastle upon Tyne, United Kingdom

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Questions? Get answers from Hotel Riu Yucatan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a second floor room as they are quite and far from the ground.”
Chany07, 24 Apr 2017 | Read review
“The suites are worth it- they're nicer than my apartment at home!”
915jaimel, 24 Apr 2017 | Read review
“Great hotel, all rooms are spacious and light. With all the things you require, the are free drinks in the fridge and spirits on the walls.”
IanM516, 22 Apr 2017 | Read review
“stayed in 1215, which is close enough to the lobby and buffet, and not far from the pools or beach.”
Langley4sun, 22 Apr 2017 | Read review
“All rooms are nice but need a sweet for a family”
nannycupcake2016, 20 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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