We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Quetzal Playacar

Share
Traveller (6544)
Pool & Beach (1577)
Room & Suite (887)
Overview
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Nov. 25Nov. 26
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$303.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "54597cd74f7240a690446183679d2348", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154883,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[104947383],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":333,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"54597cd74f7240a690446183679d2348","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":333,"lowestMetaPrice":303,"additionalPartner":false,"highestMetaPriceDisplay":333,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":333,"lowestMetaPrice":303,"highestMetaPriceDisplay":333,"hotelName":"Iberostar Quetzal Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU0NTk3Y2Q3NGY3MjQwYTY5MDQ0NjE4MzY3OWQyMzQ4IiwiQUlLIjoiODMwN2RkMGFmZDk0NDc0MmJiMmQ2ZmM1OTUwNTU0MWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$303", "hasDates": true, "hacComplete": true, "contentIdMappings": {"104947383":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,474)
Filter reviews
2,943 results
Traveller rating
1,688
895
233
84
43
Traveller type
Time of year
LanguageEnglish
More languages
1,688
895
233
84
43
Show reviews that mention
All reviews star friends howler monkeys specialty restaurants jungle atmosphere japanese restaurant swim up bar thomas cook sports pool dressel divers other resorts towel hut jungle feel ate at the japanese main buffet tenderloin main pool magic show
FilterEnglish
Updating list...
1 - 5 of 2,943 reviews
Reviewed 2 days ago via mobile

I have absolutely no connection to Iberostar resorts, however, over the years we have decided 2 exclusively stay at these Resorts because of very positive past experiences. I do feel compelled to write a review every time we stay at 1 because quality can change...More

3  Thank Michael S
Reviewed 5 days ago

After staying in this location last year we decided to return & try a different hotel & really glad we did. The staff are very attentive, polite & extremely friendly & will look after your every need. Lots of activities during the day for adults...More

3  Thank leebensley
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, Thank you for choosing Iberostar Tucan & Quetzal to spend your recent vacations. We are grateful for your recognition towards our outstanding and helpful staff, reviews like yours motivate us to keep providing the best service to our guests. Moreover, we are happy...More

Reviewed 5 days ago

This was our return visit here after having a great time years ago. The place is still great! You can relax on ample beach and pool chairs, or go to the many activities offered within the resort. Archery, rifle shooting, tennis, scuba, pool games, excercise,...More

Review collected in partnership with RCI
1  Thank Bluesman405
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, We would like to thank you for once again staying at our hotel and we are grateful for your preference. It pleases us to know that you had a great experience thanks to our excellent entertainment activities, beautiful grounds and our the friendliness...More

Reviewed 1 week ago

A very pleasant hotel with friendly staff and good food. The only problem with the hotel is the seaweeds. The whole beach is suffering from the abundant seaweeds. It is a bit annoying but still, you can enjoy sea swimming. Otherwise, the hotel is perfect...More

2  Thank mohammede30
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, Thank you for choosing Iberostar Tucan & Quetzal to have your recent vacation. It pleases us to read that you greatly enjoyed every aspect of your experience in our facilities. We appreciate your nice comments about our friendly staff and tasty gastronomy. Thank...More

Reviewed 1 week ago

Excelent hotel, beautiful specially the ocean front ground level room a dream!!! Clean, with a cenote and a forrest in the middle with lots of animals beautiful. The food very nice. And the staff were always trying to help us, we had a health issue...More

1  Thank marialisbia
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, First and foremost, we would like to thank you for having recently stayed at Iberostar Tucan & Quetzal. We are happy to know that you and all your family enjoyed such a wonderful time at our resort and that our staff and their...More

View more reviews
About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$245 - US$763 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$245 - US$763 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (6,544)
Pool & Beach (1,577)
Room & Suite (887)
Dining (604)
Family and Play Areas (124)
Amenities (54)
Business Centre & Event Rooms (21)
Nearby
Nearby HotelsSee all 226 nearby hotels
Sunset Fishermen Beach Resort
1,279 reviews
.11 km away
The Reef Playacar
5,490 reviews
.50 km away
Hotel Riu Palace Riviera Maya
6,051 reviews
.57 km away
Eurostars Hacienda Vista Real
685 reviews
.61 km away
Nearby RestaurantsSee all 1,503 nearby restaurants
Lara & Luca
357 reviews
.86 km away
Manglar
9 reviews
.85 km away
Sundowner
51 reviews
.77 km away
Labrioche De Playa
141 reviews
.85 km away
Nearby AttractionsSee all 779 nearby attractions
Jetpack Adventures
112 reviews
.84 km away
Riviera Maya
1,080 reviews
.97 km away
Mexico Waterjets
292 reviews
.33 km away
Zona Arqueologica Playa del Carmen
129 reviews
.60 km away
Questions & Answers
Ask a question
Terence C
October 21, 2018|
Answer
Response from John W |
Site rules don't seem to let me give it here, so go to the Playa del Carmen Forum. Search for email Quetzal and it will be there.
0
Votes
Terence C
October 14, 2018|
AnswerShow all 5 answers
Response from roostergirl | Reviewed this property |
No, it does not.
1
Vote
Terence C
October 13, 2018|
Answer
Response from Natalia M |
este es mi tercer viaje a playa del carmen, en esta oportunidad no hice excursiones, en el hotel te ofrecen esxcusiones y en el centro hay varios puestos donde también se pueden contratar, tal vez te conviene antes ir y... More
1
Vote
Google Translation
Room Tips
"The ocean view room is a marvelous one."
mohammede30
1 week ago
Read review
"ocean front ground level. a dream"
marialisbia
1 week ago
Read review
"cheaper rooms are farther away from the beach."
Jet59342055922
1 week ago
Read review
"Get the downstairs room leading to the beach."
familyman87
Oct. 2, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing