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Iberostar Quetzal Playacar

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Iberostar Quetzal Playacar
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4,377 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Hands down the best...staff are so helpful and friendly! Going out of their way to make ur stay pleasant! 9 times there and will go again! Would go again and again! Best place for beach lovers! It's awesome and the walking is super either way!

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Helpful?
Thank Linda S
Council Bluffs, Iowa
Reviewed 2 days ago NEWvia mobile

I can not say enough about the wonderful service I received with my stay here. I was immediately greeted by the BEST concierge ever, Eduardo Ortiz, he took excellent care and time making sure this vacation was the best ever. I can not wait to go back knowing that the care and hospitality will be the best around. The rest...

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1Thank AngKuhn
Sioux Falls, South Dakota
Reviewed 3 days ago NEW

I loved the resort and ocean is better than Cancun. Best resort yet for family fun. Worth the 45 minute drive from the airport. Staff was very friedly and had great food too. We'll have to walk 5th avenue next time.

Review collected in partnership with Iberostar
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1Thank mjhubbard605
Lockport, Illinois
Reviewed 3 days ago NEWvia mobile

Absolutely loved this all inclusive hotel. Very clean, food was good at the various specialty restaurants they have. The staff was so welcoming and helpful. So many activities to choose from which made our trip so fun.

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1Thank NoreenMcD
Reviewed 5 days ago NEWvia mobile

I just stayed 5 days at this resort and I can't even explain how amazing it was. Playa Del Carmen is absolutely beautiful and if you walk about a mile on the beach, it's completely empty and it's like a private beach! The resort is so beautiful and there's animals everywhere! Got to see a ton of monkeys and peacocks!...

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5Thank Katie H
Milwaukee, Wisconsin
Reviewed 5 days ago NEW

This was our 3rd trip to the Quetzal. The past two times we visited in October (this time was February). I was worried about it being overly busy and crowded but I did not find that all. We went with a larger group and were able to find chairs on the beach or tables in the lunch buffet area. I...

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2Thank Kristin P
Hadashville
Reviewed 6 days ago NEW

we had a bad experience 4 years ago but thought we would give it another chance. Got told what to do for example I had a bad food experience with msg and was told I should've written a letter in Spanish and explained it. Well I did my husband learned how to say it in Spanish and had it written...

Review collected in partnership with Iberostar
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Helpful?
Thank Shelly B
Burlington, Canada
Reviewed 1 week ago

We just arrived back after a 10 day stay at the Iberostar Quetzal property .. my first time at the Iberostar chain of resorts and it did not disappoint. This is my third time down to the Mayan and this hotel is a great option - the location is awesome, five minutes via taxi to 5th Ave. in downtown Playa...

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1Thank Michelle B
Edmonton, Canada
Reviewed 1 week ago

I was there Feb 3-11, 2017. The property was amazing. Every time we walked between our room & the pool/ beach we were amazed at the sightings of monkeys, variety of land birds & other small animals. There is also 150 year old turtle on site. We connected with Adriana & Eduardo from Lomis Travel at the resort who booked...

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1Thank mindy_06_06
Swift Current, Canada
Reviewed 2 weeks ago

My friend and I spent 2 fabulous weeks at the Quetzal. Food was great and the beach was beautiful. But what made our vacation so memorable was the star friends beach staff. Edu was so genuine and friendly. What a great asset to the program. Karlos made a person feel special and all those Zumba and dance moves look easy....

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2Thank Linda R

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $241 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with VISIT US, INC. , Booking.com and Cheap Tickets so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Quetzal Playacar staff and other travellers.
597 questions
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Peterborough, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 21 & 22 are located right in the center of the property.”
 of 5 bubbles L6357JPmichelleb, 20 Feb 2017 | Read review
“So many options for room choice. We enjoyed the outside room facing away from the tropical forest.”
 of 5 bubbles lindarL2523AK, 13 Feb 2017 | Read review
“We stayed in block 24 jungle side - good for watching the monkeys”
 of 5 bubbles LizK100, 12 Feb 2017 | Read review
“Superior rooms are one to two buildings back form the beach and may not have a water view.”
 of 5 bubbles SandyToesMinnesota, 8 Feb 2017 | Read review
“No elevators so stay on the lower floors if you don't want to walk up & down a lot of steps.”
 of 5 bubbles vbork26, 6 Feb 2017 | Read review
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