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This was a great place to enjoy the waves and food.My child has severe nut allergies.When we let the chiefs : Margarita and Dafne know they went way above and beyond any customer service we had ever had.They took turns each meal everyday walking my...More
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We have stayed at The Quetzal many times and its sister hotel, The Tucan,several times too. The hotels are back to back and share one huge swimming pool. The hotel is built within the 'jungle' with amazing flora and fauna and an abundance of wildlife...More
After a long 10 hour flight we arrived for our first visit to the Quetzal. After a quick and efficient check in, (including a welcome refreshing cocktail), we made our way to our rooms.
We were on the top floor of block 22 and the...More
What I can say on a positive note is it has a great pool and grounds with lots of animals, waterways. The rooms are a bit out dated and we unfortunately have received a room with evening delivery and other logistics noise coming from behind...More
5 Thank Walter D
Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago
Thank you for sharing your reviews regarding your recent stay at IBEROSTAR Tucan & Quetzal.
We are happy to read your positive remarks about our lovely facilities, beautiful surroundings and amazing wildlife.
If we have the honor to welcome you back, we would...More
Stayed here for 14 nights and enjoyed every one of them, picked this hotel because it looked Mexican and that's just what we wanted and got, hotel has a great local feel rather than the more modern ones further up the road..although traditional looking the...More
US$178 - US$569 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Green Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
Iberostar Hotel Quetzal Playacar ,
Iberostar Quetzal Playa Del Carmen ,
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Can someone describe the dress code for the buffet and the restaraunts? We aren't slobs but my boyfriend will only wear t-shirts. He can wear a nice Tshirt, but he won't wear polos or button ups. What about sneakers or athleisure type clothing?
21 June 2017|
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Response from AKS1967 | Reviewed this property |
It's very casual, just no bathing suits . Shorts and t shirts just fine there.
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"for the superior room, you get to be away from the noise and closer to the pool"