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30/07/2017 31/07/2017
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    30/07/2017 31/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (5553)
          Pool & Beach (1409)
          Room & Suite (785)
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          Overview
          • Excellent61%
          • Very good29%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Iberostar Tucan Hotel
          6,446 reviews
          #42 of 209 hotels in Playa del Carmen
           
          Sandos Playacar Beach Resort
          12,403 reviews
          #64 of 209 hotels in Playa del Carmen
           
          Sunset Fishermen Spa & Resort
          989 reviews
          #83 of 209 hotels in Playa del Carmen
           
          Iberostar Paraiso Beach
          4,955 reviews
          #7 of 11 hotels in Playa Paraiso
           
          Rooms
          Jul 30Jul 31
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (4,639)
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          There are newer reviews for Iberostar Quetzal Playacar See the most recent reviews

          11 - 15 of 4,639 reviews

          Reviewed 2 weeks ago

          This was a great place to enjoy the waves and food.My child has severe nut allergies.When we let the chiefs : Margarita and Dafne know they went way above and beyond any customer service we had ever had.They took turns each meal everyday walking my...More

          Review collected in partnership with Iberostar
          2  Thank ayishaw47
          Reviewed 2 weeks ago

          We have stayed at The Quetzal many times and its sister hotel, The Tucan,several times too. The hotels are back to back and share one huge swimming pool. The hotel is built within the 'jungle' with amazing flora and fauna and an abundance of wildlife...More

          3  Thank Lolo101010
          Reviewed 2 weeks ago

          After a long 10 hour flight we arrived for our first visit to the Quetzal. After a quick and efficient check in, (including a welcome refreshing cocktail), we made our way to our rooms. We were on the top floor of block 22 and the...More

          1  Thank ZoeandAlan
          Reviewed 2 weeks ago via mobile

          What I can say on a positive note is it has a great pool and grounds with lots of animals, waterways. The rooms are a bit out dated and we unfortunately have received a room with evening delivery and other logistics noise coming from behind...More

          5  Thank Walter D
          Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

          Dear guest, Thank you for sharing your reviews regarding your recent stay at IBEROSTAR Tucan & Quetzal. We are happy to read your positive remarks about our lovely facilities, beautiful surroundings and amazing wildlife. If we have the honor to welcome you back, we would...More

          Reviewed 2 weeks ago via mobile

          Stayed here for 14 nights and enjoyed every one of them, picked this hotel because it looked Mexican and that's just what we wanted and got, hotel has a great local feel rather than the more modern ones further up the road..although traditional looking the...More

          1  Thank DJERetford
          Iberostar Tucan Hotel
          6,446 reviews
          #42 of 209 hotels in Playa del Carmen
           
          Sandos Playacar Beach Resort
          12,403 reviews
          #64 of 209 hotels in Playa del Carmen
           
          Sunset Fishermen Spa & Resort
          989 reviews
          #83 of 209 hotels in Playa del Carmen
           
          Iberostar Paraiso Beach
          4,955 reviews
          #7 of 11 hotels in Playa Paraiso
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Beachfront
          • Spa
          • Free Internet
          • Bar/Lounge
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$178 - US$569 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 Green Hotel in Playa del Carmen
          • #22 Top resorts Hotel in Playa del Carmen
          • #30 Spa Hotel in Playa del Carmen
          • #30 Family Hotel in Playa del Carmen
          • #31 Romantic Hotel in Playa del Carmen
          • #32 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 350
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Visit Us Inc., Travelocity, Hotwire, Evoline ltd, TripOnline SA, Cheap Tickets, Hotels.com, Orbitz, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
          • Iberostar Hotel Quetzal Playacar ,
          • Iberostar Quetzal Playa Del Carmen ,
          • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (5553)
          Pool & Beach (1409)
          Room & Suite (785)
          Dining (538)
          Hotel & Grounds (3106)
          Family and Play Areas (104)
          Bathroom (31)
          Business Centre & Event Rooms (19)
          Nearby
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          Questions & AnswersAsk a question
          Kittykatcarp
          Can someone describe the dress code for the buffet and the restaraunts? We aren't slobs but my boyfriend will only wear t-shirts. He can wear a nice Tshirt, but he won't wear polos or button ups. What about sneakers or athleisure type clothing?
          21 June 2017|
          Answer Show all 2 answers
          Response from AKS1967 | Reviewed this property |
          It's very casual, just no bathing suits . Shorts and t shirts just fine there.
          0
          Votes
          Room Tips
          "for the superior room, you get to be away from the noise and closer to the pool"
          Read review
          "No elevators, so if you cannot do steps, try and get first floor."
          Read review
          "Rooms that are near to the theatre are noisy!"
          Read review
          "You can't go wrong if you're in any of the rooms at the Quetzal"
          Read review
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