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Iberostar Quetzal Playacar

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Iberostar Quetzal Playacar
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4,444 Reviews from our TripAdvisor Community

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Showing 2,547: English reviews
Glasgow, United Kingdom
Reviewed 3 April 2012

Excellant Iberostar Property maintaing the brand standards throughout. Great beach super pool facilities although the usual difficulties in finding a sun lounger that does not support a towel or a book for best part of the day. WHY DO PEOPLE DO THAT!!!!!!!!!! Food was very good especially the buffet service at the restaurants and bars were first class. Adults only...

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5Thank Boxerdogs2
Winnipeg, Canada
Reviewed 2 April 2012

This was our first time to an Isberostar resort after 4 other times in the Mayan at different resort and without a doubt this was one of the best we have been at. The grounds and the staff (star friends) are fantastic and gorgeous! This is a smaller resort that we have been before but in the end it never...

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4Thank DKJN4
Reviewed 2 April 2012

Last year we enjoyed an excellent vacation at Iberostar Paraiso Beach... so this year we stayed with Iberostar but chose the Quetzal since it had the jungle theme which we thought our two small rand children might enjoy. It was a good choice all around and the entire family of two seniors, two adults and two small girls thoroughly enjoyed...

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9Thank JimJudyBath
Boston, Massachusetts
Reviewed 30 March 2012

This hotel is worth trying at least once. I spent my honeymoon here and my husband and I enjoyed every moment. The food is ok overall. It is what you expect from a buffet. The beaches are beautiful. The pools are great although there are never enough chairs. We would get there as early as we could to get a...

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5Thank kds1025
San Francisco, California
Reviewed 28 March 2012

I had never been to Mexico before and didn't know what to expect. I was traveling with a friend who had been there many times and stayed at many different resorts. When we arrived, we were both blown away. First off, it's gorgeous. The hotel is set in a jungle-like setting so you feel as though you're deep in the...

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8Thank tns777
Vancouver, Canada
Reviewed 28 March 2012

This Resort is excellent. We stayed 7 nights over Spring Break. We are a family consisting of grandparents, parents and two teenagers. We all loved this Resort. It has something to suit all age groups. Lots of activities to keep whomever wants to participate in them very busy indeed. The buffet served up excellent breakfasts, that was always plentiful. The...

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6Thank carita_12
Nottingham, United Kingdom
Reviewed 28 March 2012

Just returned from this hotel, by far and away the best location, hotel and staff we have ever encountered. My girlfriend was reluctant to travel to Mexico but after a day didn't want to leave and is already planning our return. The location is fantastic, located in a gated community feeling safe, directly onto the beach and within easy reach...

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5Thank SimonDesf
Glen Rose, Texas
Reviewed 28 March 2012

Beautiful grounds with lots of amazing animals to see. Shows at night were good, Disco was a lot of fun. This property is close to the downtown Playa area - just minutes away from shopping and night life. Buffet is good, about the same as any other all inclusive, you will not go hungry! Specialty restaurants are awesome!! While we...

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2Thank JPSP90
Sherwood Park, Canada
Reviewed 27 March 2012

This was our wedding destination. Iberostar Quetzel/Tucan made our family and friend vacation a 5 star. All our guests commented on how beautiful the grounds were; jungle, animals, flowers, beach, bridges, lobby and numerous food/beverage venues. We were able to cater to all vacation types: those wanting to read on the beach, those wanting to explore the town of Playa...

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5Thank Sara K
IberostarMexico, Quality manager - Iberostar Mexico at Iberostar Quetzal Playacar, responded to this review

Dear Guest, We are very happy to read that you had a pleasant stay at Iberostar Paraiso Quetzal. Our team does our best to provide the comforts of home to all our guests. Thank you for pointing out the great location and more importantly the hotel setting and sorroundings and most importantly - the staff. I am delighted to hear...

Deerfield, Massachusetts
Reviewed 27 March 2012

I have stayed at a few all inclusive resorts, most of them being on the pricey side. This hotel was amazing for the price we paid. We stayed there 6 nights and 7 days. The weather was perfect for the entire week. It rained for 5 minutes one day then cleared right up. The food was plentiful and delicious. It...

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4Thank KBer41522
IberostarMexico, Quality manager - Iberostar Mexico at Iberostar Quetzal Playacar, responded to this review

Dear Guest, I am very happy to note that you enjoyed your stay at Iberostar Quetzall. Please be assured that I have shared your feedback with the rest of the team who were very proud to hear your compliments. We look forward to welcoming you back again the future. Please let us know if we can be of any assistance...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $260 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#15 Green Hotel in Playa del Carmen
#23 Top resorts Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Quetzal Playacar staff and other travellers.
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Questions? Get answers from Iberostar Quetzal Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no elevators (choose a lower level if you don't want to walk)”
 of 5 bubbles annadJ456II, 26 Mar 2017 | Read review
“Oceanfront view is extremely worth the extra. 2nd floor building 22!”
 of 5 bubbles hfxtravelers, 17 Mar 2017 | Read review
“Facing inward have the better view since the other side look out on to the resort next door. Superior rooms are closer to the beach.”
  • Our first room on the ground floor
  • View from the room we switched to
  • The bathroom
  • Shower
  • In front of our balcony one morning
  • The bathroom
  • Our room
  • Our room
 of 5 bubbles chelsea_en, 16 Mar 2017 | Read review
“Ask for ground floor, not 1st, if you want to be on the bottom floor”
 of 5 bubbles ksu-ny, 14 Mar 2017 | Read review
“Some rooms have been updated to a more modern look. Some are still a late 90's modern kinda look. Still nice. Super clean. Honestly. Don't stay in your hotel room when your there on vacation. Enjoy the sun, beach, pool be outside! ”
 of 5 bubbles Reeeno403, 14 Mar 2017 | Read review
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