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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-09-12 2017-09-13
    Traveller (5749)
    Pool & Beach (1473)
    Room & Suite (813)
    Iberostar Tucan Hotel
    6,551 reviews
    #41 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,214 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,021 reviews
    #85 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,713 reviews
    #98 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Iberostar Quetzal Playacar
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    Iberostar Tucan Hotel
    6,551 reviews
    #41 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,214 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,021 reviews
    #85 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,713 reviews
    #98 of 211 hotels in Playa del Carmen
     
    Rooms
    Sep 12Sep 13
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,770)
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    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews

    1,591 - 1,595 of 2,686 reviews

    Reviewed 19 November 2012

    Just flew back last night for a week at this all-inclusive and I have had to take the day off as I am sick. There were six of us who all went together and out of the six, five of us got sick on various...More

    1  Thank BlazeVancouver
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 2 December 2012

    Dear guest, On behalf of our Hotel Iberostar Tucan and Quetzal, we would like to mention that we are deeply sorry to hear about your experience during your recent stay with us. We appreciate the time you have invested in writing this feedback. We would...More

    Reviewed 17 November 2012

    This was our 3rd trip to the Mexican Riveria (November 8 to 15, 2012) and by far our least favorite. Although the staff at the resort are very good and try very hard to address issues as they arise, we seemed to have a number...More

    2  Thank Karen W
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 2 December 2012

    Dear Guest, Thank you for your hotel review here in TripAdvisor. We appreciate your comments and balanced feedback about the hotel. We do take all feedback very seriously as it does assist us to refine our services and continue to offer the best possible standards...More

    Reviewed 16 November 2012

    My husband and I just returned from celebrating our 25th. wedding anniversary at the Quetzal. We also celebrated our 20th. anniversary here and could not wait to return. I have to say that the whole vacation was amazing. Our room was decorated with rose pedals...More

    1  Thank kimmyt382016
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 2 December 2012

    Dear Guest, Thank you for your favorable comments following your stay in November. We have shared your comments with our hotel team and we are all grateful for such feedback and very happy that you enjoyed your stay with us. Your experience and the information...More

    Reviewed 14 November 2012

    First visit to Mexico and we werent disappointed ! Everyone at this hotel goes the extra mile to make sure that you have a brilliant time. Low rise properties with shared facilities rooms are fairly standard but comfortable We were fortunate enough to be overlooking...More

    2  Thank myra W
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 22 November 2012

    Dear Guest, On behalf of Iberostar Tucan & Quetzal, we would like to thank you for visiting our resort during your recent vacation here. Your experience and the information you are providing may help others to choose Iberostar Tucan & Quetzal for their next vacation...More

    Reviewed 11 November 2012

    My daughter and I visted this hotel for the 2nd time 1st to 15th October. Slightly worried about returning in case it was not a good as the first time. It was better....everyone in the Quetzal/Tucan hotels went the extra mile to make sure our...More

    3  Thank Fee209
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 22 November 2012

    Dear Guest, Thank you for your favorable comments following your stay in October. We have shared your comments with our hotel team and we are all grateful for such feedback and very happy that you enjoyed your stay with us. Your experience and the information...More

    Iberostar Tucan Hotel
    6,551 reviews
    #41 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,214 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,021 reviews
    #85 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,713 reviews
    #98 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$171 - US$505 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Green Hotel in Playa del Carmen
    • #25 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #32 Spa Hotel in Playa del Carmen
    • #35 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, Booking.com, Expedia, Hotels.com, Orbitz, TravelUp, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (5749)
    Pool & Beach (1473)
    Room & Suite (813)
    Dining (562)
    Hotel & Grounds (3195)
    Family and Play Areas (112)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
    Sponsored by:
    Sunset Fishermen Spa & Resort
    1,021 reviews
    .11 km away
     
    Iberostar Tucan Hotel
    6,551 reviews
    .36 km away
     
    The Reef Playacar
    4,713 reviews
    .50 km away
     
    Royal Hideaway Playacar
    4,214 reviews
    .94 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    padragonfly
    21 August 2017|
    Answer
    Response from Maria987 | Reviewed this property |
    I believe it's on Tuesday, but not 100% sure.
    0
    Votes
    Liakon92
    18 August 2017|
    Answer
    Response from Lesley T |
    hi.. the safe is free and easy to use..all non motorised beach activities are free but you need to book and you have a time limit if its busy...free wifi with excellent coverage, even on the beach....5th avenue is about a 30... More
    1
    Vote
    Room Tips
    "Building 22 was the perfect location, so close to the pools and the beach."
    Read review
    "We stayed in building 15. If you like early nights - go for buildings 10-13"
    Read review
    "great views of jungle or beach"
    Read review
    "In the mid section of the hotel you see monkeys, sometimes on the balconies on the 3rd floor."
    Read review
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