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    Playacar Palace

    211 reviews
    #13 of 217 Hotels in Playa del Carmen
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    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-943-5032
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    US$640
    US$578
    View Deal
    SAVE US$62
    Bookit.com
    US$640
    View Deal
    Orbitz.com
    US$578
    View Deal
    TravelocityUS$578
    Hotwire.comUS$578
    TripAdvisorUS$578
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$578
    Bookit.com
    US$640
    Orbitz.com
    US$578
    Travelocity
    US$578
    Hotwire.com
    US$578
    TripAdvisor
    US$578
    Hotels.com
    Priceline
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    All photos (557) 557
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    Travellers' Choice award winner
    Traveller (328)
    Dining (163)
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    Overview
    5.0
    211 reviews
    • Excellent87%
    • Very good11%
    • Average1%
    • Poor0%
    • Terrible1%
    Travellers talk about
    “diamond concierge”(13 reviews)
    “luna lounge”(10 reviews)
    “pool concierge”(11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4 Star Hotel
    All hotel details
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    Hotel website
    +1 800-943-5032
    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico See on map
    Offers from Playacar Palace
    Offers & Announcements: Package Deal
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    Rooms
    May 6May 7
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    1 room, 2 adults, 0 children
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    Reviews (211)
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    All reviewsdiamond conciergeluna loungepool conciergedavid rubiomayan restaurantitalian restaurantlobby barferry to cozumelchef's dinnerchef juanvacation plannersentertainment staffmo mo no hanaawe spakiddie sectionluggage handlerspool tile
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    1 - 5 of 183 reviews
    Reviewed today
    Best Hotel, Staff & Location!

    Playacar Palace Mexico: Our favorite location for the beach and shopping. The Reservations Manager Carmen Abnal and her staff are excellent. Unfortunately the unusual weather and ocean currents had eroded a considerable portion of the beach and delivered a daily load of seaweed. The higher...More

    Thank LoriJack
    Reviewed today
    Excellent visit, for the second time!

    My wife and I stayed there from March 31 to April 7, 2018. It was a fantastic time. Fania, from the entertainment staff, made the vacation very memorable. She took us on a bicycle ride to the ruins and was great in the stretching class....More

    Thank Courtney G
    Reviewed today
    PERFECT

    From check in to check out it was a perfect vacation! The service from every employee was top notch. A special shout out to Sylvia and Reyna at the pool!! These ladies are the most pleasant hard working servers I have ever encountered. They greeted...More

    Thank Elizabeth A
    Reviewed yesterday
    Nine Days in Paradise

    Everyone is so very friendly. I have attached a picture of the wonderful Sylvia our sweet attentive pool server. She is always pleasant and happy to see us. Our breakfast hostess Olivia is friendly and efficient. Porfino is the best server in the Cafe, he...More

    Thank Barb H
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

    Dear Barb H, First of all, I want to express you my deepest appreciation for letting us host you during your paradise getaway.It is with sincere delight to have learned of your total enjoyment attained through on-site facilities and especially the service provided by our...More

    Reviewed 2 days ago
    Amazing Holiday!

    Our family of 4 travelled from London to Mexico for a 2 week holiday in April. I am well travelled and have stayed in some of the most luxurious hotels for business but we have never come across a hotel where the staff have been...More

    3  Thank Oohsumsaah
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

    Dear Oohsumsaah, It is with tremendous gratification to be in receipt of your review expressing your phenomenal vacation attained at Playacar Palace. We are more than pleased that your visit was amazing as we aim endlessly to ensure that all our guests leave having the...More

    View more reviews
    123456…37
    Most Booked Properties in Playa del Carmen, Mexico
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    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free Parking
    Beachfront
    Spa
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Room Service
    Free Parking
    Breakfast included
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$405 - US$755 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Top resorts Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #10 Spa Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #12 Luxury Hotel in Playa del Carmen
    #12 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$405 - US$755 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Top resorts Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #10 Spa Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #12 Luxury Hotel in Playa del Carmen
    #12 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    All photos (557) 557
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    Traveller (328)
    Dining (71)
    Pool & Beach (53)
    Room & Suite (47)
    Governor Suite (52)
    Superior Deluxe Room - Partial Ocean View (40)
    Amenities (18)
    Family and Play Areas (5)
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    Questions & Answers
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    kimsubrin
    16 April 2018|
    AnswerShow all 2 answers
    Response from PR Manager P | Property representative |
    Dear kimsubrin, Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094. Please feel free to... More
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    Votes
    louise f
    16 April 2018|
    AnswerShow all 7 answers
    Response from intlgranolagirl | Reviewed this property |
    The WiFi is pretty darned good. I could watch Netflix when I wanted. I kept my phone on airplane mode so would have to log back in now & again, but it was all fine.
    1
    Vote
    123456…181
    Room Tips
    "I like the chairs on the deck of the sand rooms. I have not stayed in one but they look really cool."
    Read review
    "We stayed in room 136 - perfect position: opposite the zen garden, next to the gym, opposite the pool bar..."
    Read review
    "Any room will be amazing!!!"
    Read review
    "Room facing the pool are loud during the day due to activities, but heck - you shouldn't be in your room..."
    Read review
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