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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$814
    US$627
    SAVE US$187
    US$814
    US$627
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,509)
    Traveller rating
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    1 - 5 of 3,614 reviews

    Reviewed 2 days ago

    Yes the location is wonderful, the beach is perfect to walk or run, swim or surf but its the great people that serve you and the guest seem also to be welcoming and conversational, I can hardly wait to see the renovation completed the this...More

    Review collected in partnership with this hotel
    Thank davidmilandb
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded yesterday

    Dear davidmilandb, Thank you for your comments, it seems like you had a wonderful time and that makes us very happy, we are waiting for you to come back in December to enjoy all the things Playacar Palace offers to you. Sincerely, NL Public Relations

    Reviewed 2 days ago via mobile

    Hotel is beautiful very clean good food excellent staff who worked very hard. They cannot do enough for you. Enjoyed the other two hotels that can be used. I would not go in June again we had 3 days of rain none stop. We did...More

    Thank Pauline T
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded yesterday

    Dear Pauline T, Thank you for your comments about your recent stay at Playacar Palace, we hope to see you again pretty soon to create great experiences and have a wonderful time with you, the entire staff appreciates your comments. Warm regards, NL Public Relations

    Reviewed 2 days ago

    My family and I just returned from Playacar Palace. We were really disappointed when we first arrived and saw a TON of seaweed on the beach! I mean it was A LOT! But, the next morning when we awoke, the hotel had people cleaning it...More

    Thank reneewy
    Reviewed 3 days ago via mobile

    If you want a family hotel with the best service around then book with Playacar Palace. The hotel is cozy with 4 restaurants on the resort. The food is excellent. The people who work at Playacar make you feel very comfortable & special. The manager...More

    Thank Amy L
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded yesterday

    Dear Amy L, Thank you for your review, we are glad to know that you had those wonderful experiences with us, the Playacar Palace family appreciate your comments and are hoping to see you again soon for another amazing stay with us. Regards, NL Public...More

    Reviewed 3 days ago

    This was the perfect family vacation! While the resort is smaller than many others on the strip between Cancun and Playa Del Carmen, in our family's opinion, this is what added to its charm. Albeit, the resort was older, but it was immaculate! (I can't...More

    1  Thank Tavernetti
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded yesterday

    Dear Tavernetti, We are so glad to know that you had a great family vacation with us, thank you for your comments, we appreciate every word. Also, thank you for your feedback that help us to improve every aspect of the resort. We hope to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$455 - US$821 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, Hotwire, Evoline ltd, HotelsClick, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2372)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    sam0256
    20 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
    0
    Votes
    Google Translation
    Room Tips
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
    "Make new friends; talk to someone at the bar or on the beach, play volleyball and the crazy games."
    Read review
    "Ocean View"
    Read review
    "We had an ocean view room right off the elevator on the 4th floor. No issues but elevators are on the slow..."
    Read review
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