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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Our family (2 adults, two boys, ages 8 and 10) returned on Saturday from a wonderful 6 night / 7 day stay at Playacar Palace. I haven't stopped marveling at how great a stay it was!
Highlights:
- Without a doubt, the service is top...More
1 Thank jgb275
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear jgb275,
It is a big honor to be in receipt of your awesome review, we are delighted to have hosted you for the first time to our beautiful Playacar Palace and is amazing to learn that your expectations were most definitely exceeded as a...More
If you just want to relax and not be surrounded by too much. Playacar Palace is the place. I absolutely love this place! Not too many people here. This is right next to the plaza so you are able to walk right out of the...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Angel F
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear Angel F,
Thank you so much for your kind words and for sharing them with all the TripAdvisor community. Please note that the most amazing comments are directly from you, our guests, who enjoy first hand what we have to offer like the privileged...More
Playacar Palace Mexico: Our favorite location for the beach and shopping. The Reservations Manager Carmen Abnal and her staff are excellent. Unfortunately the unusual weather and ocean currents had eroded a considerable portion of the beach and delivered a daily load of seaweed. The higher...More
Thank LoriJack
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear LoriJack,
All the Playacar Palace family, especially the team members mentioned are extremely grateful for the awesome review of our amazing resort and the outstanding service received.The highlighted staff will be commended for contributing to your overall enjoyment had on property.
It is absolutely...More
My wife and I stayed there from March 31 to April 7, 2018. It was a fantastic time. Fania, from the entertainment staff, made the vacation very memorable. She took us on a bicycle ride to the ruins and was great in the stretching class....More
Thank Courtney G
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear Courtney G,
It was an absolute pleasure to host you for the second time to our beautiful Resort, your review is received with much gratification. We are elated to learn that our comfortable rooms, delectable meals, and exceptional service exceeded your expectations.
Fania who...More
From check in to check out it was a perfect vacation! The service from every employee was top notch. A special shout out to Sylvia and Reyna at the pool!! These ladies are the most pleasant hard working servers I have ever encountered. They greeted...More
Thank Elizabeth A
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 2 days ago
Dear Elizabeth A,
A whole-hearted thank you from each and every one of our team members, for expressing your appreciation had towards the unparalleled service you received throughout all our facilities, for us our main goal is your total comfort and satisfaction, hence your review's...More
Response from PR Manager P | Property representative |
Dear kimsubrin,
Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094.
Please feel free to... More
Dear kimsubrin,
Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094.
Please feel free to contact us if you need additional information about the services we provide.
Sincerely,
NL
Public Relations.
Response from intlgranolagirl | Reviewed this property |
The WiFi is pretty darned good. I could watch Netflix when I wanted. I kept my phone on airplane mode so would have to log back in now & again, but it was all fine.
