Wow what a wonderful trip. Everything was perfect! First of all I must thank the staff! Tania our DC was awesome. Abbalardo. Josefina, Edwardo and Jonathon made us feel so special. Yiar at Italian was the best waitor we have ever had!, Liurdes best massage...More

I stayed in Playacar Palace the first week of August 2017. I love this hotel! Great food, music, service and drinks! It's located walking distance from 5th ave. And the Cozumel ferry port! 45 minutes distance from Tulum! Great location!

Wonderful place and great service! Highly recommend. We come every year and look forward in coming back again with other friends and family members. So much to do around Playacar for all ages. Heard they are closing down for 3 months to renovate. Looking forward...More

We went to Playacar Palace specifically for a wedding but extended our time there so we'd have a vacation. We stayed a week and had the best time. All of the restaurants on-site were delicious, the pool and beach were great, and the pool and...More

Very friendly staff at this hotel, nothing was any trouble for them. 1st class service from all who are a credit to the hotel. Travelled with 2 teenagers who equally enjoyed their stay, especially the wifi !! Drink quality is decent. The food was pretty...More