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    Playacar Palace

    203 reviews
    #14 of 217 Hotels in Playa del Carmen
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    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-943-5032
    Hotel website
    Lock in the lowest price from our partners
    US$578
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    Hotels.comUS$578
    Expedia.comUS$578
    PricelineUS$583
    TravelocityUS$578
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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    US$578
    Hotels.com
    US$578
    Expedia.com
    US$578
    Priceline
    US$583
    Travelocity
    US$578
    Hotwire.com
    US$578
    Orbitz.com
    US$578
    TripAdvisor
    US$578
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    Travellers' Choice award winner
    Traveller (321)
    Dining (163)
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    Overview
    5.0
    203 reviews
    • Excellent87%
    • Very good11%
    • Average1%
    • Poor0%
    • Terrible1%
    Travellers talk about
    “diamond concierge”(13 reviews)
    “luna lounge”(10 reviews)
    “pool concierge”(11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Offers & Announcements: Package Deal
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    Contact Info
    Hotel website
    +1 800-943-5032
    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico See on map
    Offers from Playacar Palace
    Offers & Announcements: Package Deal
    Hotel deals
    Rooms
    May 7May 8
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (203)
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    1 - 5 of 177 reviews
    Reviewed yesterday
    "A Special Resort with Fabulous Service”

    We just returned from 7 nights, April 10th to April 17th, 2018 at the beautiful Playacar Palace. We always return as this resort is very special. We have been Palace members for 23 years and keep returning to Playacar because it is like returning to...More

    1  Thank Palacerat
    Reviewed yesterday via mobile
    Playacar Palace Paradise

    This was my 4th trip to Playacar Palace and as usual the trip was wonderful. The excellent service,accommodations and wonderful staff make it hard to want to vacation anywhere else. I just left and am already dreaming of when I can come back. Everything at...More

    Thank Ellie W
    Reviewed 2 days ago
    Sublime

    My husband and I decided to take a trip to Mexico with a young family and chose Playacar Palace as our destination. The hotel was amazing. Professional and clean, thoughtful and friendly. Perfectly positioned. Food was amazing and a great selection. The pool staff ,...More

    Thank MPGA23
    Reviewed 3 days ago via mobile
    3rd visit

    Couldn’t stay away! This hotel is nice and small, the staff are fantastic and remember us both times we have been back. Rooms clean and everything about this hotel makes us feel relaxed and able to enjoy. Reasons for going back is the hotel itself,...More

    1  Thank romanchicks
    Reviewed 3 days ago
    Small and excellent service

    Like all Palace resorts, the defining feature of the Playacar Palace is the service received from the staff. Playacar Palace is a lot smaller than the Moon Palace Resort, which is half an hour's journey north, and as a result is able to give a...More

    Thank HairyLemon2013
    View more reviews
    123456…36
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free Parking
    Beachfront
    Spa
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Room Service
    Free Parking
    Breakfast included
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$409 - US$755 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Top resorts Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #11 Spa Hotel in Playa del Carmen
    #13 Luxury Hotel in Playa del Carmen
    #13 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$409 - US$755 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Top resorts Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #11 Spa Hotel in Playa del Carmen
    #13 Luxury Hotel in Playa del Carmen
    #13 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    All photos (550) 550
    Full view
    Traveller (321)
    Dining (71)
    Pool & Beach (52)
    Room & Suite (45)
    Governor Suite (52)
    Superior Deluxe Room - Partial Ocean View (40)
    Amenities (18)
    Family and Play Areas (5)
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    Questions & Answers
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    kimsubrin
    16 April 2018|
    AnswerShow all 2 answers
    Response from PR Manager P | Property representative |
    Dear kimsubrin, Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094. Please feel free to... More
    0
    Votes
    louise f
    16 April 2018|
    AnswerShow all 5 answers
    Response from intlgranolagirl | Reviewed this property |
    The WiFi is pretty darned good. I could watch Netflix when I wanted. I kept my phone on airplane mode so would have to log back in now & again, but it was all fine.
    1
    Vote
    Yorkibear
    8 April 2018|
    AnswerShow all 3 answers
    Response from PR Manager P | Property representative |
    Dear Yorkibear, Thanks so much for your interest for Playacar Palace, we went through a major renovation last year, our superior deluxe rooms are 525 sq foot. The bathroom doors were changed and are now solid. We... More
    1
    Vote
    123456…180
    Room Tips
    "Room facing the pool are loud during the day due to activities, but heck - you shouldn't be in your room..."
    Read review
    "Come on down for a great time!"
    Read review
    "ask for sea or aesthetic view, internally the rooms are lovely and none are far away"
    Read review
    "We prefer the 5th floor,"
    Read review
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