We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Playacar Palace

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Playacar Palace
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,945 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,171: English reviews
Reviewed yesterday NEWvia mobile

This place was so beautiful!!!! It is a little slower pace and smaller than other resorts that I liked, but it was close to 5th Avenue so you have options. I also love that you could catch the ferry to Cozumel. The beach is simply beautiful and the staff was really nice. They also had a really nice kids play...

 Report
Helpful?
1Thank Kara P
Buena Vista
Reviewed yesterday NEW

We enjoyed ourselves very much. Liked the much more relaxed atmosphere at this resort. Wanted more entertainment options in the evening. Would like more snack options at night other than room service. Were you can go ang get it yourselves.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Richard R
Ancaster, Canada
Reviewed 2 days ago NEWvia mobile

My husband and children (ages 6 & 7) had the great privilege to stay at Playacar Jan 7-14 as Elite Members. We'd previously stayed at Moon Palace and enjoyed the significant amenities for children and families there including the kids club, flowrider etc. While Playacar Palace is a smaller boutique hotel, it's service and quality along with ideal location in...

 Report
Helpful?
2Thank KiranKumar303
Montreal, Canada
Reviewed 2 days ago NEW

Excellent resort, been going there for over 6 years, keep going back. People are very friendly and attentive to you having a great vacation. All restaurants are great. Alchimia experience is a must try. Highly recommend it! David and his staff have done a great job.

 Report
Helpful?
1Thank R T
Franklinville, New Jersey
Reviewed 2 days ago NEW

We were invited to the first private pasta lesson in December by manager Damia'n Garcia and Chef Juan David. Chef Daniel started the lesson with wine and assorted cheese as Chef Juan David started the prep on the pasta ,mixing and running it through machine to get the correct thickness,Chef David spent the time to show us how to make...

 Report
Helpful?
2Thank richsudol
London, Canada
Reviewed 3 days ago NEW

Anniversary dinner was amazing in the Italian Restaurant thanks to Manager Damian Garcia, Chef Rogelio, Hostess Marlen and best of all Waiter Pedro. They set up a beautiful table for us and then treated us to a special meal, topped by Pedro's special dessert. It was wonderful. _ Marlene and Dale Stolk, London, Ontario, Canada

 Report
Helpful?
Thank mardale2017
Mississauga, Canada
Reviewed 4 days ago NEW

New year 2017 vacations at Playacar Palace was an unforgettable vacation for the whole family delicious food 4 restaurants, different a kind of plates and open bar... In addition life events every night ... Friendly and helpful staff nice spa gym rooms so definitely we love everything out there

 Report
Helpful?
Thank derlylopez
Reviewed 5 days ago NEWvia mobile

We had such an incredible time spending our honeymoon at Playacar Palace in Playa Del Carmen! From the moment we arrived, everything was fantastic. We loved the food, the drinks, and all of the fun entertainment. Special shout out to Josefina, Perla, and Gabriel who took care of us everyday at the pool. As someone who suffers from lots of...

 Report
Helpful?
1Thank Ross G
Oregon City, Oregon
Reviewed 5 days ago NEW

Great trip I loved being able to walk into town. The staff I came into contact with were all wonderful (as usual for Palace) Can't wait to come back after the re-model, The Mayan dinner experience was incredible, never had any dinner "experience" as unique.

Review collected in partnership with this hotel
 Report
Helpful?
Thank alis0nsc0ttb
Portland, Oregon
Reviewed 6 days ago NEW

Nice smaller resort. Easy access to beach. Never a problem finding a chair at the pool or beach. Quick walk into town. Could improve on communicating how reservations and seating are handled at the restaurants. Took us a couple of days to figure out the system and at that point, difficult to get into some of restaurants. That being said,...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank emmb03

4,544 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4296)
Viewed
Pool/Beach Area (819)
Viewed
Dining (519)
Viewed
View from Room (273)
Viewed
Bathroom (34)
Viewed
Room/Suite (517)
Viewed
Hotel & Grounds (710)
Viewed
Family/Play Areas (18)
Viewed
Business Centre/Function Rooms (40)
Viewed
6:20
Videos (4)
Viewed
Other (1362)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (201)
Viewed
Amenities (18)
Viewed
Beach (6)
Viewed
Governor Suite (52)
Viewed
Pool (2)
Viewed
Dining (49)
Viewed
Superior Deluxe Room - Partial Ocean View (40)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (8)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
8.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,671 reviews
3.8 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 213 in Playa del Carmen
6,178 reviews
19.4 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4,552 reviews
Show Prices
Show Prices
Show Prices
36.5 km away
Ocean Coral & Turquesa
Ocean Coral & Turquesa
#13 of 26 in Puerto Morelos
10,565 reviews
2.5 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 213 in Playa del Carmen
7,593 reviews
19.7 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,363 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more   less 

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $637 - $1,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Cheap Tickets, Travelocity and Jetsetter so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#11 Romantic Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#14 Business Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Playacar Palace staff and other travellers.
377 questions
Ask a question

See all questions (377)

Questions? Get answers from Playacar Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our original view was of the pier we were switched to ocean front If your not happy ask if you could be switched we did”
 of 5 bubbles richsudol, 17 Jan 2017 | Read review
“all rooms have views of ocean”
 of 5 bubbles mardale2017, 16 Jan 2017 | Read review
“Ask the room of your dreams with sea view”
 of 5 bubbles derlylopez, 15 Jan 2017 | Read review
“Rooms close to the lounge, where the evening activities take place, can be a little noisy until about 10 pm.”
 of 5 bubbles NancyB287, 4 Jan 2017 | Read review
“If you forgot anything substantial, you can find almost anything in the local Walmart, within walking distance (20 mins) from the hotel.”
 of 5 bubbles tagor007, 3 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay