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07/05/2017 08/05/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (4533)
    Pool & Beach (868)
    Room & Suite (818)
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    Overview

    • Excellent74%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (159 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: Kids & Teens Stay Free
    Hotel deals
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    Grand Velas Riviera Maya
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
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    Reviewed yesterday

    My boyfriend and I stayed at PlayaCar Palace for 7 nights this April and had a great experience overall. We chose the resort based on location as we liked the fact that we could get out and experience Playa Del Carmen. The busy tourist street...More

    Helpful?
    Reviewed 2 days ago

    This was a perfect place for a beach getaway. The hotel is immaculate, food and service was excellent, and lots to do! The only sad part was we only stayed 4 nights. I love the location and easy jaunt over to the sister hotel in...More

    Helpful?
    Reviewed 2 days ago

    Upon arrival we were abit disappointed with confusion at check in but the following morning it was resolved .The rest of the holiday and wedding exceeded all expectations and we will definitely be returning one day.

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 2 days ago

    Just returned from a holiday at Playacar Palace over Easter. First impressions weren't great as we arrived late in the dark after a long flight and just did not feel the wow factor that I was expecting. We had a room with our 17 year...More

    Helpful?
    Reviewed 3 days ago

    As Palace members, this is our third year visiting Mexico, staying at a different Palace location every time. We've been to Cozumel, Beach Palace and this year we chose Playa. Our family is split, my parents like the quiet resorts like Cozumel, where my sister...More

    Review collected in partnership with this hotel
    Helpful?
    Grand Velas Riviera Maya
    2,925 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    6,614 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Now Jade Riviera Cancun
    8,253 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Hotel Marina El Cid Spa & Beach Resort
    6,131 reviews
    #14 of 26 hotels in Puerto Morelos
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$418 - US$779 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #11 Top resorts Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #16 Luxury Hotel in Playa del Carmen
    • #17 On the Beach Hotel in Playa del Carmen
    Photos
    Traveller (4533)
    Pool & Beach (868)
    Room & Suite (818)
    Dining (687)
    Nearby
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    Nearby Restaurants
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    Sushi Lalo wey
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    .20 km away
    Wok Playa, curry and noodle house
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    Nearby Attractions
    Jetpack Adventures
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    .10 km away
    Nuestra Senora del Carmen Catholic Church
    1,013 reviews
    .27 km away
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    .25 km away
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    .23 km away
    Questions & AnswersAsk a question
    Tamie Y
    Are there wristbands at this resort?
    26 April 2017|
    Answer
    Response from PR Manager P | Property representative |
    Dear Tamie Y, Thanks for considering Playacar Palace, we do require our guests to wear a wristband as many other hotels in the Riviera Maya, Cancun and surroundings. Please don't hesitate to contact me for any... More
    0
    Votes
    Xandra M
    Do you have to book dinner reservations ahead of time for any of the restaurants?
    19 April 2017|
    Answer Show all 2 answers
    Response from PR Manager P | Property representative |
    Hello Xandra M, Thanks for your interest in Playacar Palace, 4 of our restaurants work in first come first serve basis, for the Teppanyaki at Momo and Lanah (Mayan restaurant) you need reservations that can be made... More
    0
    Votes
    LeroyJTucson_Arizona
    My wife and I stayed at this location a view years ago. At that time they were in process of replacing the thatched roof. Has that been completed? We were on an upper floor and the roof leaked through the light fixture in the shower.
    18 April 2017|
    Answer
    Response from SandbridgeBeachBum | Reviewed this property |
    We were at the resort last week, April 8-15. There was one section of roof on the south side that was thatched. Perhaps about 60' or so wide.We did not see anyone working on the roof. I assume the rest has been replaced with... More
    0
    Votes
    Room Tips
    "I would choose a higher up room"
    Read review
    "Get an ocean view room!"
    Read review
    "Ocean view, Sand suite"
    Read review
    "I believe all rooms have a ocean view. They have beautiful honeymoon suites as well as sand suites and..."
    Read review