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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$814
          US$527
          Great Deal
          US$814
          US$627
          Traveller (4629)
          Pool & Beach (875)
          Room & Suite (823)
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          Overview
          • Excellent76%
          • Very good18%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “luna lounge” (161 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Playacar Palace
          Special Offer: Summer Sale 45%
          Hotel deals
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          Grand Velas Riviera Maya
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          Paradisus Playa del Carmen La Perla
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,428)
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          There are newer reviews for Playacar Palace See the most recent reviews

          1,511 - 1,515 of 4,428 reviews

          Reviewed 8 February 2015

          My wife and I just returned yesterday from Playacar Palace, our first stay at Playacar, although we have stayed at every other Palace Resort. The food was top-notch...as are all the Palace Resorts...the room, which was an ocean-front Concierge Room was impeccable...the entertainment superb...and best...More

          Thank Bob M
          Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 12 February 2015

          Thank you very much for your support and preferente. All the members of the Playacar Family work very hard day by day, and reviews like yours give us the motivation we need to keep doing it. Please, feel free to contact me before your arrival....More

          Reviewed 8 February 2015

          This resort is gorgeous. The buffet food is amazing, lots of variety! I read a few reviews that said the buffet food was horrible, how is that even possible? There is so much to choose from! Every day of the week for lunch they bring...More

          Thank Alex J
          Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 18 February 2015

          Thank you so much for write your review on Tripadvisor. All the Playacar family is really glad to see from your review that your stay was exceptional and relaxing. Our main goal day by day is to provide the best quality of service to our...More

          Reviewed 7 February 2015 via mobile

          We stayed 11 nights from 25th Jan to 6th Feb with friends . Smashing hotel right on the beach , great service great food very friendly and helpful staff make this a fantastic place to stay in Mexico . Very friendly staff so helpful always...More

          Thank Stephen F
          Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 12 February 2015

          Thank you very much for your support and preferente. All the members of the Playacar Family work very hard day by day, and reviews like yours give us the motivation we need to keep doing it. Please, feel free to contact me before your arrival....More

          Reviewed 7 February 2015

          This resort is all about service. The staff are always there to help. The drinks and food were great. Especially liked the service at the Italian restaurant with Antonio as our waiter. Persla at the pool was awesome, I forgot my su tun lotion one...More

          1  Thank Louise S
          Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 12 February 2015

          I am glad to see that your experience at Playacar Palace was highlighted by the service of various staff members who were the ones that made the difference during your stay. Gerardo and all the Playacar Family thank you for your review. It will be...More

          Reviewed 6 February 2015

          This is an A/I hotel and offers very good accommodation if a little expensive. It could be a bit difficult to find if you are arriving on foot if you did not know where it was situated. It has very good access to the town...More

          1  Thank MJV_12
          Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 7 February 2015

          Thank you MJV for taking the time to post a review on TripAdvisor.com, we truly appreciate the effort. We are really happy you enjoyed your stay, nothing is more important to us than you having a good and relaxing time here with us as we...More

          Grand Velas Riviera Maya
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Free Parking
          • Beachfront
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$452 - US$808 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Romantic Hotel in Playa del Carmen
          • #12 Top resorts Hotel in Playa del Carmen
          • #15 Spa Hotel in Playa del Carmen
          • #15 Family Hotel in Playa del Carmen
          • #17 Luxury Hotel in Playa del Carmen
          • #18 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 201
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Orbitz, Cheap Tickets, Hotels.com, TravelUp, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelsClick, Evoline ltd, HotelQuickly, getaroom.com and HRS so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Playacar Palace Hotel Playa Del Carmen ,
          • Playacar Palace Mexico ,
          • Playacar Palace Resort ,
          • Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (4629)
          Pool & Beach (875)
          Room & Suite (823)
          Dining (696)
          Hotel & Grounds (2365)
          Business Centre & Event Rooms (46)
          Bathroom (35)
          Family and Play Areas (19)
          Nearby
          Sponsored by:
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          Nearby Restaurants
          El Tenedor
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          Sr. Dan's Margarita and Sports Bar
          218 reviews
          .14 km away
          Sushi Lalo wey
          205 reviews
          .20 km away
          Senor Frog's
          1,486 reviews
          .15 km away
          Nearby Attractions
          Jetpack Adventures
          97 reviews
          .10 km away
          Nuestra Senora del Carmen Catholic Church
          1,042 reviews
          .27 km away
          Parque Los Fundadores
          1,874 reviews
          .23 km away
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          1,283 reviews
          .22 km away
          Questions & AnswersAsk a question
          BeckyJ80
          Is there a hair dryer in the rooms?
          22 June 2017|
          Answer
          Response from npep | Reviewed this property |
          Yes! Can't tell you what kind, but it works well!
          0
          Votes
          psreed1@yahoo.com
          It says other palace hotels are in playacar palace all inclusive Are they nearby and do they provide a shuttle?
          21 June 2017|
          Answer
          Response from romanchicks | Reviewed this property |
          Their is a free shuttle to the moon palace for the day where you can eat. You are picked up though at about 5.30 so you would need to make your own way back if you wanted to,eat an evening meal. Cozumel palace is a ferry... More
          0
          Votes
          psreed1@yahoo.com
          Are you able to dine at other palace resorts with the all inclusive package at playa car palace
          20 June 2017|
          Answer Show all 3 answers
          Response from PR Manager P | Property representative |
          Dear psreed1, Thank you for your inquiry about Playacar Palace, when you stay at Palace Resorts you can use the facilities of the other properties, stay in one play in six, the transportation to the other properties... More
          0
          Votes
          Room Tips
          "Rooms with the Ocean View is the way to go!"
          Read review
          "See review above for Tips. This section limits reviewers to 140 characters."
          Read review
          "We paid for an upgrade to have a room with ocean view"
          Read review
          "Oceanview, higher floor. Only five floors in the hotel."
          Read review
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