We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Tortuga Hotel & Spa

{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$70.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cc019b32d204494295bc24b41fe2ff60", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78877955],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":70,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cc019b32d204494295bc24b41fe2ff60","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":90,"lowestMetaPrice":70,"additionalPartner":false,"highestMetaPriceDisplay":90,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":90,"lowestMetaPrice":70,"highestMetaPriceDisplay":90,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNjMDE5YjMyZDIwNDQ5NDI5NWJjMjRiNDFmZTJmZjYwIiwiQUlLIjoiNTlhMjBiZWQ4M2Q1NGFmY2JmYTAzNjY3ZDZlMzM2NjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$70", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78877955":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium.
Read more
Property amenities
Pool
Free Internet
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Hot Tub
Concierge
Multilingual Staff
Adult pool
Outdoor pool
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Centrally Located
Romantic
HOTEL CLASS
Reviews (2,542)
Filter reviews
1,814 results
Traveller rating
1,212
432
105
39
26
Traveller type
Time of year
LanguageEnglish
More languages
1,212
432
105
39
26
Show reviews that mention
All reviews swim up room rooftop jacuzzi como como beach club included breakfast boutique hotel coco bongo standard room pool area hot tub short walk to the beach every morning our honeymoon fifth avenue alfredo lounge chairs mexico
FilterEnglish
Updating list...
1 - 5 of 1,814 reviews
Reviewed 4 days ago via mobile

I like just about every thing about this hotel. Friendly, helpful and responsive staff. Clean rooms with comfortable beds and beautiful hotel space, fantastic pool, good restaurant. Like a resort, for adults right in the middle of the city. And also laid back.More

Date of stay: December 2018
Thank F6819KFtomd
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 3 days ago

Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 1 week ago via mobile

Stayed here for 2 nights. The hotel is a beautiful and quiet oasis in the middle of the center, with nice and helpful staff. Its close to everything, the beach, the shops and the restaurants. You only have to walk for 2 minutes and you...More

Date of stay: December 2018
Thank KarolineO47
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 4 days ago

Dear Karoline, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 3 weeks ago via mobile

This hotel is beautiful. The price is just right and the location is perfect. The staff greets you with a delicious drink and leave you with a special gift to remember them by. The free breakfast is limited but still good, not to mention the...More

Date of stay: November 2018
1  Thank ShaynaR26
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 3 weeks ago via mobile

Spent the week at La Perla. Stayed in a swim up Master Suite. Clean, updated and well managed. Everyone was exceptionally kind and generous. Some of the best food we have had in an all inclusive, particularly Fuego and Mole. Also enjoyed the Royal Suite...More

Date of stay: November 2018
Thank KevinL756
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 2 days ago

Dear Kevin, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 4 weeks ago

Unfortunately hotel's security is far below expected as we got robbed by the cleaning personnel. From our belongings disappeared: 100 dollars, a necklace and 10 euros. As we had reserved this money for the final part of trip, we did not realize of this offense...More

Date of stay: November 2018
Thank Sightseer22109141536
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear valued client, Thank you for taking time and writing your comments about our boutique hotel. It saddens us to read your comments about our receptionists as they are always striving to exceed our clients exéctations as you can see in many reviews, but I...More

View more reviews
Questions & Answers
Ask a question
elitaylhardat
August 27, 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, Yes all our rooms have mini gridge and breakfast included. Regards
0
Votes
Google Translation
sheila0131
May 25, 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, We are not exactly wheelchiar accessibly although our swim up rooms are on the ground floor there is a few steps to get to them and unfortunarly we dont have ramps.. Regards
0
Votes
Google Translation
neuwirth16
May 10, 2018|
Answer
Response from LaTortugaGuest | Property representative |
Good afternoon, Reservation is open 9 am to 5 pm. Reception is open 24 hour. Try to call the landline +529848731484 Thank you
0
Votes
Room Tips
"I liked the top floor room to avoid overhead noise, but the walls and ceilings are so thick you probably..."
morecake78
Oct. 30, 2018
Read review
"Ask for a room with terrace, they are lovely."
Clau_GC
Aug. 20, 2018
Read review
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
saydam2014
Aug. 5, 2018
Read review
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
laurieHouston
Jul. 11, 2018
Read review
Show More 
PRICE RANGE
US$79 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la tortuga hotel playa del carmenla tortuga hotel and spala tortuga playa del carmenhotel la tortuga
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
51
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing