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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    2017-11-05 2017-11-06
     9 people are viewing this hotel
    US$119
    US$84
    SAVE US$35
    US$89
    US$84
    Traveller (1357)
    Room & Suite (365)
    Pool & Beach (364)
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (138 reviews)
    “rooftop jacuzzi” (60 reviews)
    “beach club” (128 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Palm at Playa
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    #21 of 211 hotels in Playa del Carmen
     
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    Mayan Paradise
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    Villas Sacbe Condo Hotel and Beach Club
    96 reviews
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    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,398)
    There are newer reviews for La Tortuga Hotel & Spa
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    1,161 - 1,165 of 1,752 reviews

    Reviewed 1 March 2010

    My husband and I recently stayed at La Tortuga and could not recommend it enough. The hotel is like an oasis in crazy Playa del Carmen and you feel like you are cocooned in this lovely safe space. The service is impeccable. The people that...More

    Thank annaAustinTx
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 1 March 2010

    We were recommended this hotel from our wedding coordinator and could not have been more impressed. Anna was incredible when it came to the booking of our Honeymoon Suite and Lisa was more than excellent with the check in and providing information for us during...More

    Thank Abarruti
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 23 February 2010

    My partner and I stayed here during our first trip to Playa. La Tortuga was reccommended by friends and we were not dissappointed. Bernardo was very helpful at the front desk checking us in and assisting with beach access needs as was Lisa in providing...More

    1  Thank in2itMinnesota
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 28 August 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 22 February 2010

    We highly recommend Hotel La Tortuga, for the accommodations, the Bistro and the service that we received at both. We appreciated the care with which the hotel was maintained and staffed – Wonderful! We wanted to upgrade our room once we got there, and the...More

    Thank BBHB
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 22 February 2010

    I travelled to Playa with my two teenage daughters. It was our first visit to Mexico and we are so pleased we found La Tortuga - thanks to Trip Advisor. From the time we walked into Reception for the first time to be warmly welcomed...More

    1  Thank pjholmes55
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    The Palm at Playa
    1,546 reviews
    #21 of 211 hotels in Playa del Carmen
     
    Magic Blue Hotel
    687 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Mayan Paradise
    4 reviews
    #177 of 211 hotels in Playa del Carmen
     
    Villas Sacbe Condo Hotel and Beach Club
    96 reviews
    #147 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$62 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Romantic Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TravelClick, TripOnline SA, Hotwire, Travelocity, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1357)
    Room & Suite (365)
    Pool & Beach (364)
    Dining (118)
    Hotel & Grounds (763)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Sponsored by:
    The Palm at Playa
    1,546 reviews
    .32 km away
     
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    4 reviews
    .08 km away
     
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    96 reviews
    .18 km away
     
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    Ask a question
    Questions & Answers
    sandie678
    16 October 2017|
    AnswerShow all 2 answers
    Response from Hotel_Hopper_1971 | Reviewed this property |
    You are looking for a "standard plus" room and they are slightly more expensive than the standard room. They have first floor balconies at pool level (swim up rooms).
    0
    Votes
    Patrick L
    24 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Mark G
    14 August 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good morning, wha you mean with BBQ?
    0
    Votes
    Room Tips
    "Just note that there is no parking, but the hotel can arrange for nearby parking at an extra fee."
    Read review
    "Awesome place. They have a wash and fold laundry service that is very reasonable and quick. You should..."
    Read review
    "Take a Standard Plus room with balcony; you won't regret it"
    Read review
    "Go to the top floor for bigger and quitter rooms"
    Read review
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