We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-01 2017-10-02
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    2017-10-01 2017-10-02
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$68/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$120
    US$50
    SAVE US$70
    US$119
    US$54
    Traveller (1354)
    Room & Suite (365)
    Pool & Beach (364)
    The Palm at Playa
    1,506 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,003 reviews
    #30 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,806 reviews
    #25 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (139 reviews)
    “como como” (52 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    The Palm at Playa
    1,506 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,003 reviews
    #30 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,806 reviews
    #25 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$50.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e9ab928ba7f44911b047bbc3b0379c12", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72251710],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":50,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e9ab928ba7f44911b047bbc3b0379c12","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":120,"lowestMetaPrice":50,"additionalPartner":false,"highestMetaPriceDisplay":120,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":120,"lowestMetaPrice":50,"highestMetaPriceDisplay":120,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU5YWI5MjhiYTdmNDQ5MTFiMDQ3YmJjM2IwMzc5YzEyIiwiQUlLIjoiNjMxODhlZDU2MzJhNGU2ZmE3ZmMzZDQzMDY3ZGIyYjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$50", "hasDates": true, "hacComplete": true, "contentIdMappings": {"72251710":"TingoIB","65689914":"Hotwire","53908670":"TravelocityEWS","32620728":"Expedia","109266520":"HotelsCom2IB","34822574":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,375)
    There are newer reviews for La Tortuga Hotel & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,171 - 1,175 of 1,736 reviews

    Reviewed 10 January 2010

    I stayed at this hotel recently and have to say that I loved everything about it. The location was great, right off of 5th ave, and near all the good nightlife spots. Staff is extremely pleasant and accommodating. Food at El Bistro is great, and...More

    Thank goat521
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 10 January 2010

    This was my first time staying at La Tortuga and I will definitely stay again on my next trip to Playa. The hotel is located in a fantastic location, and has very close access to all the best restaurants, beaches, and nightlight, but manages to...More

    1  Thank trini10
    Response from La Tortuga H, Manager at La Tortuga Hotel & SpaResponded 27 April 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 6 January 2010

    An excellent hotel with staff always onhand to make your stay a memorable one. The breakfast served in El bistro was excellent, although, the one evening meal we ate there was disappointing. We very much enjoyed our stay and hope to return.More

    1  Thank Moominfrance
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 5 January 2010

    My partner and I stayed for Christmas/New Years 2009. The hotel is really pretty and is just one block away from the popular 5a Avenida (5th Avenue) in Playa del Carmen. I chose this hotel because it was No Kids and it was NOT all...More

    5  Thank cuatez
    Response from La Tortuga H, Manager at La Tortuga Hotel & SpaResponded 27 April 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 29 December 2009

    I must say that we were extremely pleased with La Tortuga Hotel when we first arrived and stayed that way until it was time to check out. My wife and I stayed for one night as we were on our way to Cozumel for a...More

    5  Thank FoolishJumper
    Response from LaTortugaHotelandSpa, Sales Manager at La Tortuga Hotel & SpaResponded 30 December 2009

    Hello! I spoke with Bernardo at front desk as it sounded strange to me that no one had addressed your problem during your stay. Our staff is trained to do all it takes to make our guests happy, or at least try! Indeed he remembers...More

    The Palm at Playa
    1,506 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,003 reviews
    #30 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,806 reviews
    #25 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     

    Additional Information about La Tortuga Hotel & Spa

    Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
    Price Range:US$61 - US$238 (Based on Average Rates for a Standard Room)
    Hotel Class: 3.5 star
    Number of rooms: 51
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$61 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, TravelClick, Expedia, TripOnline SA, Agoda, Travelocity, Cancelon and Hotwire so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1354)
    Room & Suite (365)
    Pool & Beach (364)
    Dining (118)
    Hotel & Grounds (760)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Sponsored by:
    The Palm at Playa
    1,506 reviews
    .32 km away
     
    Aventura Mexicana
    1,806 reviews
    .38 km away
     
    Gran Porto Resort
    10,003 reviews
    .38 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    .24 km away
     
    Nearby Restaurants
    Oh Lala!
    1,964 reviews
    .08 km away
    Harry's
    542 reviews
    .10 km away
    Po Thai Restaurant
    474 reviews
    .04 km away
    Como Como Osteria Mediterranea
    804 reviews
    .04 km away
    Nearby Attractions
    Playa Aquarium
    100 reviews
    .09 km away
    La Galeria de Playa
    57 reviews
    .17 km away
    Calle Corazon
    46 reviews
    .11 km away
    YucaTreks
    598 reviews
    .17 km away
    Ask a question
    Questions & Answers
    Patrick L
    24 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Mark G
    14 August 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good morning, wha you mean with BBQ?
    0
    Votes
    Mark G
    14 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, access to BBQ?
    0
    Votes
    Room Tips
    "Lower rooms to the left does get the noise from the bar."
    Read review
    "Pool access rooms are great. We had room 112. An excellent choice."
    Read review
    "I would choose a room on the upper floors"
    Read review
    "Upgrade to the junior suite if you would like to have your own private roof top and there's no street..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing