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La Tortuga Hotel & Spa

Booking.comUS$67*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
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2,331 Reviews from our TripAdvisor Community

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Showing 1,710: English reviews
staunton, virginia
Reviewed 22 July 2009

My husband and I just returned from a 5-night stay at La Tortuga Hotel where we celebrated our 10th anniversary. We were looking for a small, intimate place where we could relax and feel pampered. We were completely satisfied. Although our standard plus room was small by American chain hotel standards, it was very clean, with a modern, updated bathroom,...

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Helpful?
2Thank janeqpublik
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

chicago
Reviewed 19 July 2009

When planning a solo trip to Playa there's only one place I even considered staying - La Tortuga. It is a peaceful oasis and a perfect place for a few days of much needed R&R. The rooms are beautiful, comfortable, well-appointed. The grounds are gorgeous. The pool is a great place to cool off after a day at the beach....

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3Thank gingele
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Swanley, United Kingdom
Reviewed 19 July 2009

I was pleased that the FCO lifted the swine flu travel ban in May, as my partner and I were looking forward so much to staying at La Tortuga. This was our first trip to Mexico and although a serious topic, the local and global media, as per usual, like to create devastation wherever possible and the impact has been...

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Helpful?
2Thank garryturner
La Tortuga H, Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Connecticut
Reviewed 17 July 2009

We had a great time in Playa and loved La Tortuga. Our Jr. Suite wasn't incredibly spacious, but the king size bed was very comfortable, the shower had plenty of pressure, our patio was comfortable and looked out over the beautiful pool area, and our rooftop deck with hot tub provided a pleasant way to end the evening. Happy hour...

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Helpful?
2Thank timhare
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

South Carolina
Reviewed 17 July 2009

We spent a few days in Playa and La Tortuga was the best. The staff goes out of their way to make you feel welcomed and takes care of your every need. The restaurant staff remembered our names and greeted us each day. The food is excellent. The rooms were very very nice and clean. Ours overlooked the pool area...

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Helpful?
2Thank luvs2trvl13
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Parkville, Missouri
Reviewed 17 July 2009

It was wonderful. The staff made our stay perfectly relaxing. Great restaurant tips. (really out of the way groovy local restaurant tips) and some delicious mainstream advice as well. The breakfast that is included is a really nice breakfast. Great selection. Wonderful pool.. and excellent pool side service. The spa services were exceptional. I can not say enough good things.....

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1Thank PAW60
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

MD
Reviewed 14 July 2009

La Tortuga was the best place we could've stayed at in Playa. We did not want to be confined to a resort, but also wanted a luxurious stay. La Tortuga was perfect! It's a small boutique hotel, with a bungalow feel to the set up. You can choose rooms with a a jacuzzi, swim up, hammocks. I stayed in a...

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Helpful?
2Thank tenx71
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Houston
Reviewed 14 July 2009

This hotel was absolutely wonderful… very romantic and a wonderful escape from the world. If you are looking for a quick get away or you are on your honeymoon this is definitely a very beautiful place to be. The staff is super friendly and the restaurant has some great food. I did not care too much for the shower head...

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Helpful?
2Thank HTown_Roamer
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Montreal
Reviewed 11 July 2009

We just got back from Playa and after spending a week at La Tortuga, i must admit that i was pampered and serviced like never before. This hotel puts every other one to shame! Excellent service, impeccable personal touch - every member of the Tortuga family makes sure they know your name and your preferences and make sure you get...

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Helpful?
3Thank JoumanaO
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Santa Rosa, CA
Reviewed 10 July 2009

My husband and I stayed here for our 11 day vacation - We needed a place to stay for 2 nights before we could check into our "Big Resort" The Tortuga was better and nicer than the "big resort" (the room was a little smaller but they made up for it in views, ameneties and hospitality) The breakfast at the...

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Helpful?
2Thank Chavi17
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $94 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#37 Spa Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
44 questions
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Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street might seem better, but you won't get any sleep from the dance club music that goes on all night long.”
sys700, 25 Apr 2017 | Read review
“Do not take standard rooms”
AlonAvraham, 19 Apr 2017 | Read review
“Junior Suites are cheap and very private and nice!”
93karlar, 14 Apr 2017 | Read review
“swim in rooms, junior suite with jacuzzi”
Piggybun, 13 Apr 2017 | Read review
“Suite facing the pool on the second floor is the best!”
  • This is our cute little balcony that we loved!
cmharve1, 13 Apr 2017 | Read review
5 of 5
Booking.com
US$67* /night
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CancelonUS$163
TravelocityUS$70
Orbitz.comUS$70
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Prices are for 1 room, 2 adults
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