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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
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2,234 Reviews from our TripAdvisor Community

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Showing 1,653: English reviews
seattle
Reviewed 6 January 2009

Just got back from New Years there. Everything in the reviews were spot on. There is a reason this is rated number one. We received complimentary drinks on our arrival, beds were super comfy, drinks at the bar were the best in playa (they seem to be the only ones who used real fruit and juices). I won't go on...

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2Thank divefreeordie
Melbourne, Fl
Reviewed 2 January 2009

We have just returned from celebrating our 25th wedding anniversary at La Tortuga and agree with all the reviews on this wonderful hotel. The included breakfast is very good and drinks at the bar are delicious, my husband loved the margaritas and the mojitos were by far the best I have ever tasted! Although I didn't find our room to...

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1Thank TFWSDW
San Francisco
Reviewed 2 January 2009

My new fiancee and I spent our Xmas at La Tortuga where I proposed to her. We booked the Junior Suite with rooftop jacuzzi. For the booking the only odd thing I encountered was having to wire over the full amount 1 month in advance. This is a policy the hotel has in place for any stays that include the...

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2Thank SirDave
Los Angeles, California
Reviewed 1 January 2009

What can I say beyond what most others have raved and ranted about? Not much, except to emphatically agree...that La Tortuga is in a great location, has delicious food, comfortable rooms, and the MOST amazing staff I've encountered. EVERYone. Lisa at the front desk is amazing, and Bernardo, as is Anna, who helped us so much prior to arriving. All...

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2Thank Deborah S
Medina, Ohio
Reviewed 28 December 2008

This was our second stay at La Tortuga, and can't wait until our next! The place is beautiful and exceptionally well maintained. What makes it truly special however, is the hotel staff. Our first morning there, Santiago (breakfast waiter) greeted me by name. (It's been a year since our last visit). Daniel the bartender, always called us by name and...

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7Thank Forepaws
australia
Reviewed 20 December 2008

If you are like me researching were to stay in Playa Del Carmen... let me say that you need not to search anymore. This little gem of a hotel has everything you need and a whole lot more. Forget the big all inclusive resorts... where you are just a number attached to a credit card. Wouldn't it be nicer to...

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5Thank roxy1505
Wisconsin
Reviewed 15 December 2008

We were recently lucky to have spent three nights at La Tortuga. It was, of course, way too short. We had arranged for the hotel to provide our transportation from the airport and were very pleased. The driver was waiting for us and off we went. Having landed at 10:30, we were in our room before noon. Check in was...

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5Thank ZsaZsa
massachusetts
Reviewed 8 December 2008

We had a wonderful stay at the Hotel Tortuga in Playa Carmen. The hotel is small and once inside offers a degree of tranquility. (With an exception noted below). Located one block away from the main shopping street (5th Avenue), it is easy walking distance to beaches and all the activity. Unlike most of the large all inclusive resorts sprouting...

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6Thank newtonmatraveler
London
Reviewed 7 December 2008

Would definitely recommend Hotel La Tortuga - the staff were extremely friendly & obliging. Very good food, reasonably priced. The only point I would make is that the tours are quite expensive if booked at the hotel reception - we found the same tour to Chichen Itza at half price with a tour operator on the 5th avenue.

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1Thank Pippa17
MA
Reviewed 1 December 2008

We hosted our wedding at La Tortuga on November 16th and stayed there from November 13-24th. We had about 60 guests for two days of celebration on the terrace and at their restaurant El Bistro. Many of our guests stayed for up to one week at the hotel. The location and size of the hotel is perfect to host a...

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2Thank rangeley

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $133 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is unique, found the courtyard views to be popular”
 of 5 bubbles , 28 Dec 2016 | Read review
“Ask for a quiet room with a balcony when booking. We stayed in room 311.”
 of 5 bubbles butterfieldbg, 20 Dec 2016 | Read review
“eat breakfast at la senda down the street”
 of 5 bubbles 905idap, 17 Dec 2016 | Read review
“Ask for a balcony view”
 of 5 bubbles xxA-B-Qxx, 28 Nov 2016 | Read review
“Go for a junior suite if you can ;)”
 of 5 bubbles pauljW9997ZM, 19 Nov 2016 | Read review
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