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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
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2,234 Reviews from our TripAdvisor Community

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Showing 1,653: English reviews
Fort Worth, TX
Reviewed 30 November 2008

My husband and I wanted a more personalized, in-town experience for our second honeymoon trip to Playa Del Carmen, a change of pace from the usual all-inclusive route. We chose La Tortuga based on the reviews on Trip Adviser. We stayed in room 302 from Nov. 24-28, 2008. Here are the details: The Room: Exceptionally clean and comfortable. Although it...

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5Thank missmeliss80
antwerpen
Reviewed 30 November 2008

after a roundtrip throughout Mexico, we were pleasantly suprised by this lovely, relaxing hotel in the middle of the very busy Playa del Carmen. It was a oasis round the corner of lively beaches and nightlife. The restaurant of the hotel was one of the best, not to say the best, place to eat in this area. The discount offered...

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3Thank riroAntwerpen
Zionsville, Indiana
Reviewed 28 November 2008

We recently returned from our honeymoon in Mexico where we spent the first 3 nights at La Tortuga Hotel and the remaining 5 nights at one of the larger all inclusive resorts between Playa Del Carmen and Cancun. Prior to making our hotel selections, I reviewed heavily the reviews and feedback shared by other travelers on this and other websites....

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5Thank indy07
DC
Reviewed 22 November 2008

After doing a lot of research on Tripadvisor, we chose La Tortuga hotel as the place to stay for our destination wedding. We had about 50 guests and almost everyone stayed at the hotel so it felt like we had the place to ourselves. The breakfast was awesome, and so was the service. The front desk staff, particularly Anna and...

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3Thank GettinghitchedDc
Houston, TX
Reviewed 20 November 2008

Stayed at La Tortuga Hotel for my honeymoon and it was perfect! The service is excellent. Very quick to respond to your requests. The breakfast (included) is very good - not buffet style. You have several options to pick from. The swimming pool is very cold but in the middle of the pool area there is a hot tub. Location...

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2Thank YRBHouston_TX
Poway, CA
Reviewed 14 November 2008

I hesitate to say just how superb this hotel is in way of accommodations, restaurant, service, ambience, friendliness of staff, and overall beauty of the place because it will be difficult to get a room the next time I want to return - which will definitely be soon.

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4Thank HalPoway_CA
London
Reviewed 14 November 2008

We stayed in the Junior suite, it was a nice stay, the staff are very friendly, the room was nice, although we did have to kill a few mozzies at night! The pool is surrounded by trees, which is apparant on the website, so can't blame that on being a surprise, but it does make the poolside quite chilly, and...

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3Thank LondonBoy1983
charleston,wv
Reviewed 13 November 2008

We stayed at La Tortuga with about 6 other couples as part of my daughter's wedding party. The staff was extremely friendly and accomodating, the rooms were terrific and the grounds....a tranquil paradise isolated from the "outside world". Quiet, romantic, ideal for couples wanting to be close to 5th Ave but not in it. This is the place to stay...

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2Thank samwv
Auckland, New Zealand
Reviewed 12 November 2008

We arrived on the 28th October and were told the rain had just stopped after days of wet weather. We spent 6 fabulous sunny days and warm nights. Everything was even better than expected. We picked this hotel from the reviews on TripAdviser and having come from New Zealand did not know much of the area. It was friendly and...

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3Thank Lyndell015
Nashville, TN
Reviewed 11 November 2008

We stayed at La Tortuga for a friend's wedding. The service was excellent, and the rooms were serviceable. We stayed in superior king suite, and the room was spacious, but some of our friends that stayed in regular rooms complained about their room size. The hotel restaurant (El Bistro) offers a good breakfast that is included in the room rate....

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1Thank 217nashcaro

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $131 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
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Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is unique, found the courtyard views to be popular”
 of 5 bubbles , 28 Dec 2016 | Read review
“Ask for a quiet room with a balcony when booking. We stayed in room 311.”
 of 5 bubbles butterfieldbg, 20 Dec 2016 | Read review
“eat breakfast at la senda down the street”
 of 5 bubbles 905idap, 17 Dec 2016 | Read review
“Ask for a balcony view”
 of 5 bubbles xxA-B-Qxx, 28 Nov 2016 | Read review
“Go for a junior suite if you can ;)”
 of 5 bubbles pauljW9997ZM, 19 Nov 2016 | Read review
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