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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
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2,210 Reviews from our TripAdvisor Community

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There are newer reviews for La Tortuga Hotel & Spa
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Showing 1,638: English reviews
Portland, Oregon
1 review
Reviewed 14 August 2008

We had a great time at this hotel! The staff is super friendly and the food at El Bistro is really quite good. Esteban was so nice and helpful with some great travel tips. We stayed in a junior suite and it was nice, our only complaint is that we had bed bugs! We got bitten alive every night for... More 

Helpful?
Thank leeeeeah
ireland
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2008

We stayed in La Tortuga in the last week of July at the end of a 3 week holiday to the Yucatan. We decided to book Tortuga because of the rave reviews it has been receiving on Tripadvisor. Yes it is a nice hotel. Check in was quick and easy and even though we arrived early our room was ready... More 

Helpful?
3 Thank lalaireland
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2008

Our daughter was married this past weekend in Playa del Carmen and about 30 people in our party stayed at La Tortuga. My husband and I were fortunate enough to have 7 full days and we could not have been happier with the location or the accommodations. Like many, we chose La Tortuga because of its rating on Trip Advisor... More 

Helpful?
2 Thank bp45
NZ
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2008

We have just had a weeks stay (7 nights pay for 6) at La Tortuga. We chose it after reading all the reviews and it was No 1 on the Trip advisor website . It read well and seemed like the sort of place that we were looking for. It was. Lovely and small in the touristy town of Playa... More 

Helpful?
5 Thank PuddyCatNZ
NJ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2008

Absolutely Wonderful Stay! Five friends (all women) were there celebrating my best friends bachelorette party. From the welcoming by the hotel staff all the way till our good-byes, and everything in between was great! The breakfast was excellent with a lot of variety. The room was left spotless every day after the chamber maid came by (her name was Rosa).... More 

Helpful?
2 Thank Avill
Atlanta
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2008

We found La Tortuga after doing lots of research on this site, and stayed there last May when we got engaged. We loved it so much that we chose to stay there with our guests for our wedding. There were 9 couples total and we felt like we owned the place. Both of us work for a major hotel chain,... More 

Helpful?
1 Thank PlayaL0ver
Bellingham WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 July 2008

This hotel was amazing! It was homey and relaxing. The staff were wonderful, and we loved the free breakfast every morning. Definitely recommend the fruit plate and whole wheat pancakes. Dinner was also excellent, especially with the hotel guest discount on top of the already reasonable prices. The bed was super comfortable. We had a junior suite on the 3rd... More 

Helpful?
2 Thank tobyrhen
Locust Grove, Georgia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 July 2008

Just got back yesterday from Playa. We have stayed at many large hotels that were beyond belief in services offered. The La Tortua is by far now our favorite, even given it's small size the staff can seem to never do enough for the guests. We never once encountered anyone without a smile on their face. This hotel is the... More 

Helpful?
2 Thank Lamar20
Austin, TX
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 July 2008

My husband and I spent six days in Playa and were so glad that we stayed at La Tortuga. It was our first time to come to the Yucatan without being on a ship so we booked our stay based on Tripadvisor reviews. Everything about this hotel was wonderful. Bernado and Lisa were especially helpful with telling us where to... More 

Helpful?
2 Thank beejaycreger
Philadelphia, Pennsylvania
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 July 2008

Typically we stay in all inclusives, but we want to experience more of Mexico. We chose La Tortuga based on all of the reviews on this site. We stayed 3 nights (a bit too short) in a superior jr suite. The bedroom was smaller than I expected, but nicely appointed. The bed was very comfortable, the tv and air worked... More 

Helpful?
2 Thank lumkim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $132 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
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Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony view”
 of 5 bubbles xxA-B-Qxx, 28 Nov 2016 | Read review
“Go for a junior suite if you can ;)”
 of 5 bubbles pauljW9997ZM, 19 Nov 2016 | Read review
“Suites or swim ups are great”
 of 5 bubbles rachaelhh872, 18 Nov 2016 | Read review
“A room with access to a lot of sunlight!”
 of 5 bubbles sarahmA5538XF, 17 Nov 2016 | Read review
“All seemed great!”
 of 5 bubbles 407jillt, 13 Nov 2016 | Read review
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