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02/07/2017 03/07/2017
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$162
          US$112
          SAVE US$50
          US$162
          US$112
          SAVE US$50
          US$145
          Traveller (1339)
          Room & Suite (365)
          Pool & Beach (361)
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          Overview
          • Excellent65%
          • Very good26%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “swim up room” (136 reviews)
          “como como” (52 reviews)
          “beach clubs” (96 reviews)
          Free Internet
          Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Spa
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Illusion Boutique Hotel by Xperience Hotels
          1,416 reviews
          #44 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,402 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,725 reviews
          #23 of 209 hotels in Playa del Carmen
           
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,345)
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          There are newer reviews for La Tortuga Hotel & Spa See the most recent reviews

          21 - 25 of 2,345 reviews

          Reviewed 14 April 2017

          I booked this place for my 1 year anniversary and it was the most romantic stay ! The room we had was decorated with rose pedals and we had a small balcony and a private terrance with a Jacuzzi! It was very private and the...More

          Thank Karla R
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 15 April 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 13 April 2017 via mobile

          I had a wonderful time. Location is excellent and the staff is warm and welcoming. They really do give the best service and it was very quite in the rooms considering the fifth avenue noise. Air conditioning and room service made this a perfect place...More

          1  Thank Kayley P
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 14 April 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 13 April 2017

          We had a junior suite on 3rd floor, garden view with roof top jacuzzi. The hotel is absolutely lovely. Although we are right on the corner of 10th ave and calle 14. 5th ave is just around the corner but with the hustle and bustle...More

          2  Thank Piggybun
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 14 April 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 13 April 2017

          Stayed here for a quick three day trip in Playa Del Carmen while in the area for a wedding. My fiance and I had a room with a balcony overlooking the pool. It was so calm and serene to sit out there in the early...More

          3  Thank cmharve1
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 13 April 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 29 March 2017

          From the moment we entered La Tortuga for our honeymoon visit to PDC, we were greeted with cocktails and smiles. Since then, every day for 5 days have been enjoyable. The staff are very aware of guest satisfaction and even when we had an issue...More

          2  Thank Kara-Marie H
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 30 March 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Illusion Boutique Hotel by Xperience Hotels
          1,416 reviews
          #44 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,402 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,725 reviews
          #23 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Spa
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$68 - US$193 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Playa del Carmen
          • #38 Romantic Hotel in Playa del Carmen
          • #67 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 51
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotels.com, Hotwire, Expedia, TripOnline SA, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • La Tortuga Hotel And Spa ,
          • La Tortuga Hotel Playa Del Carmen ,
          • La Tortuga Playa Del Carmen ,
          • Hotel La Tortuga ,
          • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (1339)
          Room & Suite (365)
          Pool & Beach (361)
          Dining (117)
          Hotel & Grounds (749)
          Bathroom (38)
          Family and Play Areas (9)
          Business Centre & Event Rooms (4)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          smlls7675
          Does your hotel have airport transfers from Cancun? and if so, what are the fees?
          14 June 2017|
          Answer
          Response from fabi22 | Reviewed this property |
          I know the hotel does, but I made alternate plans with friends
          0
          Votes
          Eduardo R
          Do you have any all inclusive packages?
          14 May 2017|
          Answer Show all 2 answers
          Response from LaTortugaG | Property representative |
          Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
          0
          Votes
          Travelworld11234
          I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
          19 April 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
          -2
          Votes
          Room Tips
          "Upgrades are worth the extra cost."
          Read review
          "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
          Read review
          "Do not take standard rooms"
          Read review
          "Junior Suites are cheap and very private and nice!"
          Read review
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