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Mahekal Beach Resort

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Mahekal Beach Resort
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2,227 Reviews from our TripAdvisor Community

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Showing 1,734: English reviews
San Diego, California
Reviewed yesterday NEW

This gem of a resort was the perfect place for a romantic beach vacation. My husband and I celebrated our 10th anniversary this year and were looking for a resort with enough amenities to be comfortable (nice restaurants on site, pools, wait staff to deliver food & drinks at the beach), but not so much that it felt corporate and...

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Helpful?
Thank Lindsay B
Mexico City, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 11 September 2016 via mobile

My sister is getting married at this gorgeous resort in a month. My husband and I had a chance to escape for a weekend without the the kids and said, "let's try it out and scope out the lay of the land". What a beautiful tucked away sanctuary!!! The rooms are beautiful and the staff is great! Wonderful location!! So...

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3Thank mpc80
About Hotel's Favourite Review
Karen S, Manager at Mahekal Beach Resort, responded to this review

Hi MPC80- We are happy to welcome you to our "regular's club" and to host your sister's wedding in a month. We are pleased you enjoyed your stay and you found the resort beautiful and our location perfect. We look forward to your return next month with the wedding party and hope your stay with your sister is memorable. Best...

Montclair, New Jersey
Reviewed yesterday NEW

I traveled with my family of six to Mahekal over Thanksgiving 2016. It was the perfect boutique resort vacation -- property is not too big but not too small, beautifully landscaped and features nicely appointed two unit cabanas. The staff was unfailingly kind and helpful over the four days we spent there. The food was great, the beach was lovely...

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Thank beeniebud01
Dallas, Texas
Reviewed yesterday NEWvia mobile

We vacation about three times a year and have traveled all around the world, this is my new favorite hotel. Everything is designed to help you relax and it is a very nice change from the mega hotels in resort towns. Due to beach erosion the beach is fairly narrow, but it was still not crowded. We loved this hotel...

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Thank clintB
Dallas, Texas
Reviewed yesterday NEW

True confession: I hate to share this because I love this place so much I don't want it to become impossible to book! My wife and I just completed our fifth visit to Mahekal and could not have been happier. Since we were there last Fall, the resort has almost doubled in size, and the changes are all for the...

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Thank fbnash
Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

From the time we entered we felt off the beaten path. Beautiful torch entrance at night. As we walked through there was lush tropical plants. We really loved the feel of the Mayan style roofs. The food at the hotel was mostly average but the breakfast at Las Olas was great! You have the option of the buffet with hot...

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Thank PBK85
Reviewed 2 days ago NEWvia mobile

The hotel, staff and food was exceptional ! Defiantly recommend this hotel. It is literally walking distance to 5th avenue and the hotel is paradise! The fuego restaurant was amazing - me and my partner went there every night! The hotel may seem a little pricey however breakfast and lunch/dinner are included - which saves u a lot of money...

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Thank Tania R
netherlands
Reviewed 2 days ago NEWvia mobile

This is our 5th visit and we have watched Mahekal grow from small and cozy to the current size.....the feel is still amazing and the staff the greatest asset....rooms are great and wifi superfast. All amenities are on par as well as the food.....considering the location in Playa this resort is most certainly 1 of our favorites!

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Helpful?
Thank hansNetherlands
SocialMahekal, General Manager at Mahekal Beach Resort, responded to this review

Dear hansNetherlands, After 5 visits, you are now an expert so your review means a great deal to us and our future guests. We are very appreciative of your kind words. We look forward to your next visit. Be sure to sign up for our newsletter! Warm Regards, Julian Smaldoni Managing Director

Reviewed 3 days ago NEWvia mobile

Mahekal is a very beautiful resort! The rooms are very tropical-like and it feels like you are staying in a hut on the beach in the middle of the jungle. Yes, there are no TV's and no refrigerator but it makes it truly feel like a getaway vacation. You shouldn't need television when you are staying on a beautiful beach...

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1Thank Elizabeth S
Ottawa
Reviewed 4 days ago NEW

We had a wonderful time at Mahekal. The rooms were beautiful and the food was very good. We had a half board program which included breakfast and lunch or dinner, which is perfect for exploring the local cuisine just up the road. The staff was outstanding, especially Enrique at the restaurants and Eric at the front desk. Anything we needed...

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1Thank S D
SocialMahekal, General Manager at Mahekal Beach Resort, responded to this review

Dear S D, Thank you for sharing your Mahekal experience with other travelers and for choosing us to celebrate your 40th Anniversary. We do have the longest stretch of beach in Playa del Carmen, we are happy you enyojed it. We hope you will return soon for your next escape. Warm Regards from Paradise! Julian Smaldoni Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $262 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
136 questions
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Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms actually give a view, not just a glimpse, and you can clearly hear the sound of the ocean,”
 of 5 bubbles sdmarketing, 8 Dec 2016 | Read review
“pick a room away from the reception, where there is a loud disco on the weekends”
 of 5 bubbles beeniebud01, 8 Dec 2016 | Read review
“Look up difference between ocean view and ocean front rooms”
 of 5 bubbles SD548, 5 Dec 2016 | Read review
“Stay closer to front desk to avoid noise from beach bars”
 of 5 bubbles BethB75205, 5 Dec 2016 | Read review
“If you need bottled water ask for it at the front desk, or call room service. It's free that way.”
 of 5 bubbles TMD80501, 5 Dec 2016 | Read review
5 of 5
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