We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mahekal Beach Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mahekal Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,365 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,845: English reviews
Orchard Lake, Michigan
Reviewed 4 days ago NEW

Stayed for a week for a winter warm up trip. Mahekal has some nice things, some bad things, and some odd things which left me with very mixed feelings. The resort is located to the North of the main part of Playa del Carmen. It is in a nice green belt area which helps provide a more pleasant environment compared...

 Report
Helpful?
1Thank livin2travel
Bismarck, ND
Reviewed 6 days ago NEWvia mobile

My husband and two sons have been vacationing at this magical property since it was Shangra-La Caribe. I have written other reviews, but felt the need to update since Mahekal had also gone through major additions, updates, and renovations. First of all, I don't believe there is a bad location on this property. Each room, bungalow, has it's own charm...

 Report
Helpful?
4Thank Michelle V
Montreal, Canada
Reviewed 6 days ago NEW

We spent two weeks at Mahekal. After several days we were subjected to ear splitting decibels of rave music that rattled the doors. We were moved to a garden view which was slightly better. Mahekal is situated between two beach clubs so we heard loud thumping music from 4 o'clock in the afternoon until 9 pm and one Saturday night...

 Report
Helpful?
Thank tacosiver
Reviewed 6 days ago NEWvia mobile

My family and I stayed at Mahekal for 4 nights along with another family. The resort was great all around. The bungalows were clean, very nice decorated and spacious for a family of 4. The grounds were beautiful and well maintained and it was not a huge resort like others. They had 3 pools and all were kid friendly. The...

 Report
Helpful?
Thank Stratisss
Cleveland, Ohio
Reviewed 1 week ago

My husband and I just returned from our fifth stay at Mahekal in 7 years. This year we stayed for 11 days. We keep returning because of the great location, the beautiful grounds, comfortable rooms (great beds!) and the warm and friendly staff. Delicious made to order breakfasts were made even more enjoyable by the friendly and attentive service by...

 Report
Helpful?
2Thank Letsgo0221
Chicago, Illinois
Reviewed 1 week ago

Wow!! I don't know where to begin with all the wonderful things Mahekal has to offer. The resort is on the beach, like ON it so you are essentially camping in the beach :), the service is top notch - let me explain top notch. My husband, my 20 month old toddler and i traveled to Playa Del Carmen for...

 Report
Helpful?
1Thank Milesequalssmiles
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Milesequalsmiles- Thank you for bringing your young family to Mahekal Beach Resort. We are thrilled to learn all of you enjoyed your family vacation. Thank you for the kind comments about our staff and for checking out everything the resort has to offer; like our beautiful new Revive Spa. Next time when you return, have your daughter try the...

Reviewed 1 week ago via mobile

On our second trip to Playa last year we found ourselves drawn to this beautiful resort. Although we were booked into another resort we spent several days at the Mahekal beach. Checking in was effortless and staff accommodating. Service on the beach was professional, and at the same time friendly - as though we were the only customers at the...

 Report
Helpful?
Thank Kathleen H
Detroit, Michigan
Reviewed 1 week ago via mobile

Loved the location- easy walk to fifth Avenue and fantastic beach! Very friendly staff - especially at the restaurant fuego, Nicolas, Jesus, and Fidel were very attentive and friendly... Nice rooms, a little musty from humidity. Some noise from the band from the neighboring resort made afternoons and evenings a little loud... I would visit again, though... Leaving now and...

 Report
Helpful?
Thank Davos_Delight
Qualicum Beach, Canada
Reviewed 1 week ago via mobile

We are a family of three with one child age 11. This resort was a fantastic place to get away. The food was excellent, the service was great. We stayed for two weeks and wanted to stay longer. I would definitely go back again in a heartbeat. Everything was clean and presentable. All the servers made you feel very welcome....

 Report
Helpful?
Thank archiebones
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Archiebones- Thank you for visiting and for staying with us for two weeks. We are honored you choose Mahekal for your vacation. We hope you return again in the very near future. Sincerely, Karen Smith Sales

Reviewed 1 week ago via mobile

Absolute heaven on Earth! Very quaint, excellent service, fabulous spa. Oceanfront room with splash pool. Very luxurious. Had the best servers , Alberto and Manolo tending to all our needs. Everyone on the property was so friendly and anticipated all we needed. I'd give it 6 stars if possible!

 Report
Helpful?
Thank tmeltz1

2,951 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2505)
Viewed
Pool/Beach Area (497)
Viewed
Room/Suite (338)
Viewed
Hotel & Grounds (412)
Viewed
View from Room (150)
Viewed
Dining (152)
Viewed
Family/Play Areas (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (39)
Viewed
2:41
Videos (1)
Viewed
Other (904)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Dining (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (27)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (2)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.8 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#32 of 212 in Playa del Carmen
1,299 reviews
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#43 of 212 in Playa del Carmen
1,382 reviews
7.1 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,377 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
The Palm at Playa
The Palm at Playa
#23 of 212 in Playa del Carmen
1,180 reviews
1.0 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#9 of 212 in Playa del Carmen
503 reviews
0.8 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 212 in Playa del Carmen
575 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $289 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
150 questions
Ask a question
Santa Fe, New Mexico
Los Angeles, California

See all questions (150)

Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms - Jungle rooms. Rooms with a view - ocean view room.Ocean front can get very busy/noisy.”
 of 5 bubbles Milesequalssmiles, 13 Feb 2017 | Read review
“we had room 166, a garden view room, which was ideally located near pool and beach”
 of 5 bubbles Rolene, 10 Feb 2017 | Read review
“Ask for an Ocean View Room. If the loud music at Mamita's Beach Club will bother you try to get a room as far north as you can.”
  • Our Ocean View Room
 of 5 bubbles 17jk, 9 Feb 2017 | Read review
“I think the interior rooms are probably the quietest because there are beach clubs on both sides of the resort.”
 of 5 bubbles katebr123, 9 Feb 2017 | Read review
“I like the garden view palapa. The ocean front palapas are expensive & not really worth it”
 of 5 bubbles Sensiastylist, 8 Feb 2017 | Read review
5 of 5