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Mahekal Beach Resort

Booking.comUS$220*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mahekal Beach Resort
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2,538 Reviews from our TripAdvisor Community

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Tyler, Texas
Reviewed yesterday NEW

We were so happy with our choice! The grounds are well kept and so clean. The staff are so helpful-they helped arrange private transportation to and from the airport, excursions, etc. The spa is wonderful-so relaxing and the massages were perfect. The service-EXCELLENT! We LOVED our waiter, Rogelio Valencia, and followed him where he was working each morning and night!...

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Helpful?
1Thank ktfountain
Oregon, USA
Reviewed 3 days ago NEW

I stayed with a group, have stayed here before and honestly with the new ownership I feel the resort has a lot to improve upon to justify the increase in rates for their rooms/food. I stayed here 2 years ago, when the property was just purchased and they were starting renovations which was a bit of an inconvenience but the...

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3Thank mangojenny
Boise, Idaho
Reviewed 5 days ago NEWvia mobile

My traveling partners and I spent months researching the different hotels in Playa del Carmen for our spring break trip this year. We finally decided on Mahekal and upon arrival we found that it was the best choice! The rooms and resort where overall gorgeous and very clean! The resort had a more eco-lodge vibe which I loved- it felt...

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Helpful?
1Thank ellielanes
allentown,pa
Reviewed 1 week ago

We booked through Expedia and expected an upper level treehouse palapa. we were placed in room 197 which is the last room on the property. This room was dark and damp / even though it was a large unit. After staying one night in this room , we asked to be moved & were immediately offered our pick of 3...

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Helpful?
1Thank rocketman929
SocialMahekal, Guest Relations Manager at Mahekal Beach Resort, responded to this review

Dear rocketman929, Thank you for sharing your Mahekal experience with the Trip Advisor community! It is wonderful to read your review and learned you loved your experience, the ocean and the meal plan! It will be our pleasure to welcome you back in the near future. Warm Regards from Paradise! Tha Mahekal Beach Resort Family

Perth, Australia
Reviewed 1 week ago

Stayed at this property with a friend recently and absolutely loved everything about it!! We arrived early and our room wasn't quite ready yet however staff were more than happy to store our luggage whilst we spent time at one of the many beautiful pool areas with a cocktail whilst we waited. Check-in was easy and the guy (can't remember...

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Helpful?
Thank Kirsty B
SocialMahekal, Guest Relations Manager at Mahekal Beach Resort, responded to this review

Dear Kristy B, Thank you for taking the time to shre your experience with future travelers! It is a great pleasure to learn you enjoyed your stay and our staff helped in making memorable. We hope to welcome you back soon! Best Regards! The Mahekal Beach Resort Family

Kirksville
Reviewed 1 week ago

We loved this place. It's not all inclusive which was nice because there was a convenience store right across the street and many nice restaurants within walking distance. The place was beautiful, clean, and not crowded and noisy like most places. Loved the rooms with decks and hammocks. Lots of space at pool areas and around the beach. We had...

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Helpful?
Thank Jamie B
SocialMahekal, Guest Relations Manager at Mahekal Beach Resort, responded to this review

Dear Jamie B, We are honored to have been selected as the location for your son's graduation trip and delighted to learn we exceeded your expectations! We hope you and your family return again soon to make more Mahekal memories! Best Regards from the beach! The Mahekal Beach Resort Family

Beaumont, Texas
Reviewed 1 week ago

Mahekal was even better than we expected. Our palapa-style cottage was cooled with the perpetual sea breeze. The resort is great and service was wonderful. Food was very good. Easy access to the dive center as well as a easy two-block walk along 38th to all of the great restaurants and bars was very convenient. Also, 38th seems to be...

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Helpful?
Thank 511ChrisB
SocialMahekal, Guest Relations Manager at Mahekal Beach Resort, responded to this review

Dear Chris B, Thank you for sharing your experience about your recent stay at Mahekal. We are glad to learn you enjoyed the location, the dive shop and the service. Thank you! We hope that we will have the opportunity to welcoming you again. Sending you best regards from Paradise, The Mahekal Beach Resort Family

Greenville, SC
Reviewed 1 week ago

The reviews are legit! Loved this little boutique resort. The location is perfect - just off 5th Avenue but right on the beach! Our room was on the jungle side in one of the "tree houses". We loved it - the jungle sounds were so soothing and pleasant. Our double room was spacious for three ladies and the hammocks on...

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Helpful?
1Thank Jennifer K
SocialMahekal, Guest Relations Manager at Mahekal Beach Resort, responded to this review

Dear Jennifer K, Thank you for sharing your experience with the Tripadvisor community! Our future guests will benefit from your review, great tips! We often tell our guests the resort is intimate and perfect for all ages. We are not a contrived vacation experience, we are authentic Mexico where all ages go to relax, unwind and restore. Warm Regards and...

Reviewed 1 week ago via mobile

The property itself is lovely, as are the restaurants. 1. The staff mutter under their breath in Spanish about you while you are standing at the desk (as if the likelihood of a visitor not understanding is low). Additionally, rolling your eyes is universal so even if I didn't speak Spanish, I understood that. Staff also counted their tips in...

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Helpful?
Thank Tanya S
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Tanya S- Thank you for your constructive review of Mahekal Beach Resort. We sincerely value the feedback of our guests and strive to improve our service and guest experience. We do let our guests know about the special events the clubs have from time to time. It is infrequent and can be very loud. We are working on a...

los angeles
Reviewed 1 week ago via mobile

Found this place researching a new place near 5th Ave wow what a hidden surprise! This place would be a 5 star to me but I'll explain here. I loved everything about this resort. The service, the nice people, the jungle, tranquil , Mayan feel I felt upon arriving. We had a treehouse room for me, dh and my 9...

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Helpful?
Thank rose220068
SocialMahekal, Public Relations Manager at Mahekal Beach Resort, responded to this review

Dear rose220068, It is great to hear that you and your family had a pleasant stay with us. Thank you for taking the time to review our hotel. We hope you will come back next time for a full week! Warm regards from Paradise, The Mahekal Beach Resort family

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $296 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotels.com, Cheap Tickets, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
164 questions
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Santa Fe, New Mexico

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Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms near Fuego were most convenient”
rocketman929, 20 Apr 2017 | Read review
“beach view just as nice as ocean front. Ocean front is beautiful early in the morn and night but not when public beach is crowded.”
jamiebL9703JE, 19 Apr 2017 | Read review
“We loved our room with a sea breeze. Other rooms may lack the breeze, but all have A/C”
511ChrisB, 19 Apr 2017 | Read review
“Jungle side was great and we had no issues with noise.”
  • Jungle view tree house
  • Jungle view tree house
jenniferkQ2711JW, 19 Apr 2017 | Read review
“Our room was far from the beach, but very quiet, probably a good trade off, and the beach was only a 5-minute walk”
Belvel, 14 Apr 2017 | Read review
5 of 5
Booking.com
US$220* /night
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TripAdvisorUS$220
HotelQuicklyUS$288
Expedia.comUS$220
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Prices are for 1 room, 2 adults
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