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Mahekal Beach Resort

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Traveller (3361)
Room & Suite (846)
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Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“shangri la caribe”(104 reviews)
“half board”(55 reviews)
“fuego restaurant”(67 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Mahekal Beach Resort
Offers & Announcements: Tax Refund Beach Sale
Offers from Mahekal Beach Resort
Offers & Announcements: Tax Refund Beach Sale
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,112)
There are newer reviews for Mahekal Beach Resort
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Traveller rating
1,646
530
142
57
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1,646
530
142
57
51
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All reviewsshangri la caribehalf boardfuego restaurantpalapa stylegarden viewlas olasbreakfast and dinnerlas palapaspalapa roofocean frontping ponginfinity poolfifth avenuepalm treesthe wait staffcevichebug spray
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901 - 905 of 2,426 reviews
Reviewed 9 July 2016

As a former restaurant manager, I am always impressed when hospitality employees exceed my expectations. I was very impressed with one of the security guards who went above and beyond to ensure our stay was enjoyable, and that was Manolo. His warm smile and friendly...More

1  Thank JuanLago
Response from Karen S, Manager at Mahekal Beach ResortResponded 10 July 2016

Dear JuanLago- Thank you very much for your kind words about our beloved Mahekal Beach Resort. As a former restaurant manager we value your experience and sense of service very much. Thank you for mentioning Manolo, Moises, Marcos by name. They will learn of your...More

Reviewed 9 July 2016

This was my first girl's trip with my daughter (a 2 year old). Since we arrived at the airport in Cancun, we were greeted by a staff member from Mahekal, kind and courteous. Once we arrived at the Resort, a Front Desk agent took care...More

Thank Isis A
Response from Karen S, Manager at Mahekal Beach ResortResponded 10 July 2016

Hi Isis A.- Thank you for sharing the experience of your holiday along with your 2 year old daughter. It's wonderful to take her on such a relaxing and serene vacation. Marcos is a gem and many people mention him by name. We are quite...More

Reviewed 8 July 2016

This resort is perfect! It's right on the beach and the staff is excellent! Everyone there is so helpful and kind! The property is well maintained and very clean. Food at the restaurants was delicious. We even had free wifi that worked perfectly and fast....More

Thank Lilia P
Response from Karen S, Manager at Mahekal Beach ResortResponded 11 July 2016

Dear Lilia P- Thank you for the kind words. We are happy to learn you enjoyed your stay at our resort in Playa del Carmen. Glad to know the wifi worked perfect and fast for you! It's very important to our customers to stay in...More

Reviewed 8 July 2016

This is the 7th year in a row we have stayed here and it seems to get better every year. The beach is gorgeous, the grounds are immaculate, the food is delicious, the massages are a slice of heaven, the staff is friendly and attentive,...More

Thank Kalmell
Response from Karen S, Manager at Mahekal Beach ResortResponded 10 July 2016

Dear Kalmell- As a 7th time returning guest, we are especially grateful for your review and your loyalty. On behalf of our entire team, I say thank you so very much. We are pleased you have enjoyed the changes to the resort over the years....More

Reviewed 7 July 2016

This hotel Location and service it's unbeatable. I traveled with my husband looking for some relaxation and we found it at MAHEKAL for sure. I can not say enough about the beauty of this place but most of all I would like to highlight their...More

Thank yanitzaalvrz
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Spa
Restaurant
Free Internet
Free Parking
Bar/Lounge
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$211 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$211 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3361)
Room & Suite (846)
Pool & Beach (711)
Dining (255)
Family and Play Areas (16)
Business Centre & Event Rooms (5)
Questions & Answers
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_AnaC1990
21 April 2018|
Answer
Response from psky2018 | Reviewed this property |
Hi, No sure what you mean by a day pass. Are you staying somewhere else but would like to use the facilities?
0
Votes
rickcrowes
16 April 2018|
AnswerShow all 3 answers
Response from Karen S | Property representative |
Mahekal has great visitor advice! Thanks to the forum! Yes, our dive center, Vida Aquatica, is located right on site and will take you to great snorkel spots that are calm and seaweed free. They depart right from our... More
1
Vote
Noha R
14 April 2018|
Answer
Response from tipum | Reviewed this property |
Its fine and nice and weed. Seaweed is an issue but staff work tirelessly to clear it (can’t fight Mother Nature)
0
Votes
Room Tips
"Room 16 for the large terrace and ocean view. 2nd Floor rooms worth getting."
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"Garden View Palapa is good value. If I was going to upgrade i would go for the penthouses by Las Olas pool."
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"Recommend a Treehouse Palapa, quiet and cool in the shade after a day in the sun and heat."
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"Ocean view palapas are the best without taking the most expensive options!"
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