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    Mahekal Beach Resort

    Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico
    011 52 81 4624 4246
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    Nov 5 Nov 6
     40 people are viewing this hotel
    US$235
    US$235
    US$235
    Traveller (2996)
    Room & Suite (751)
    Storyboard
    Overview
    • Excellent67%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “half board” (49 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
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    Offers from Mahekal Beach Resort
    Offers & Announcements: Save on your Fall Getaway
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    Write a Review
    Reviews (2,813)
    There are newer reviews for Mahekal Beach Resort
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    941 - 945 of 2,192 reviews

    Reviewed 28 December 2015 via mobile

    We really enjoyed our stay here. The location is FANTASTIC. It is right on the beach with a couple of nice pools on property. 5th Avenue is less than a 5 minute walk as well. The accommodations are rustic inside our room, but work very...More

    Thank Greg H
    Reviewed 28 December 2015

    We stayed from Dec. 21 -26th. We had 2 garden view palapa rooms that were clean but not well insulated. You could hear everything outside. Staff was very nice. Food selection was ok but very repetitive. Grounds were well kept. Location was awesome. Drinks were...More

    Thank Swanyman33
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 2 January 2016

    Dear Swanyman33- Thank you for your insightful review of the Mahekal Beach Resort, your comments are most appreciated. Our beach, jungle rooms surrounded by native wildlife, tropical cocktails, 4 pools and new restaurants combine to create a unique and intimate experience for our guests. We...More

    Reviewed 27 December 2015

    We were looking for your non-typical Mexican all-inclusive - we found it. LOVED everything about this resort. Staff is amazing. Pools quiet and quaint - no "club music". Food is spectacular - especially breakfast. Looking forward to returning when the new section is open. We...More

    Thank Bebe0906
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 2 January 2016

    Dear Bebe0906- Thank you so much for the "amazing" review of Mahekal Beach Resort. We are very happy to hear about your recent stay and how much you enjoyed our quaint resort. We are glad you enjoyed the quiet pools, our spectacular food and super...More

    Reviewed 26 December 2015

    This was our first stay at Mahekal, and in fact our first travel to Mexico. We had a wonderful experience, which exceeded our expectations, and would certainly stay again when we travel to the area. This week-long vacation was a family Christmas present - my...More

    Thank GarDc
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear GarDc- Thank you for your kind review of our culturally-authentic resort, Mahekal Beach! That's exactly how I like to describe it too. A little slice of Mexican paradise completely unlike the large impersonal boxy resorts. Thank you for appreciating what we are striving for!...More

    Reviewed 25 December 2015 via mobile

    The service here is awful, we arrived at early morning and the front desk told us that we only can check in at three o'clock, it's acceptable so we just walked around and waited there, but when we went back and wanted to check in...More

    5  Thank Michelle W
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear Michelle W. We understand that you were unhappy with the check in process at the resort during your stay earlier this month. We sincerely apologize that you had to wait to check into your room. Unfortunately, due to the nature of our rooms, sometimes...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Restaurant
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$199 - US$416 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #22 Luxury Hotel in Playa del Carmen
    • #22 On the Beach Hotel in Playa del Carmen
    • #30 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Mahekal Beach Hotel Playa Del Carmen ,
    • Shangri La Caribe Hotel ,
    • Shangri La Caribe Playa Del Carmen ,
    • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2996)
    Room & Suite (751)
    Pool & Beach (640)
    Dining (240)
    Hotel & Grounds (1744)
    Bathroom (46)
    Family and Play Areas (16)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    Salvador V
    17 October 2017|
    AnswerShow all 2 answers
    Response from Karen S | Property representative |
    Hi Salvador V- We offer a MAP plan which is a half board plan. This provides breakfast and either a choice of lunch or dinner daily. No alcohol is included. The reason is many of our guests like to stroll to Quinta... More
    0
    Votes
    Ana_81990
    14 October 2017|
    Answer
    Response from Karen S | Property representative |
    Hi Ana_81990 We accept most major credit cards including American Express. It depends on how you booked your stay. Generally a deposit is taken. If you book a non refundable package, no changes or cancellations may be... More
    0
    Votes
    bacmajag
    13 October 2017|
    AnswerShow all 2 answers
    Response from Kristie S | Reviewed this property |
    We were there two weeks ago. Never had to do this!! People came and went from the pools. Always chairs available. Didn't notice chairs being reserved at breakfast time!
    1
    Vote
    Room Tips
    "the rooms at the pueblo area are more quite, de garden view rooms around 100 are also quite"
    Read review
    "I love the Ocean Front Rooms - feet in the sand just steps to the ocean!"
    Read review
    "front desk staff more than happy to show you available options once you arrive. they helped us pick the best..."
    Read review
    "Ocean front rooms are definitely worth it!"
    Read review
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