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    Mahekal Beach Resort

    Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico
    011 52 81 4624 4246
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    2017-12-25 2017-12-26
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    US$449
    US$449
    US$449
    Traveller (3072)
    Room & Suite (754)
    Storyboard
    Overview
    • Excellent67%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “half board” (49 reviews)
    “palapa style” (31 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
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    Offers from Mahekal Beach Resort
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    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,881)
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    991 - 995 of 2,239 reviews

    Reviewed 26 December 2015

    This was our first stay at Mahekal, and in fact our first travel to Mexico. We had a wonderful experience, which exceeded our expectations, and would certainly stay again when we travel to the area. This week-long vacation was a family Christmas present - my...More

    Thank GarDc
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear GarDc- Thank you for your kind review of our culturally-authentic resort, Mahekal Beach! That's exactly how I like to describe it too. A little slice of Mexican paradise completely unlike the large impersonal boxy resorts. Thank you for appreciating what we are striving for!...More

    Reviewed 25 December 2015 via mobile

    The service here is awful, we arrived at early morning and the front desk told us that we only can check in at three o'clock, it's acceptable so we just walked around and waited there, but when we went back and wanted to check in...More

    5  Thank Michelle W
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear Michelle W. We understand that you were unhappy with the check in process at the resort during your stay earlier this month. We sincerely apologize that you had to wait to check into your room. Unfortunately, due to the nature of our rooms, sometimes...More

    Reviewed 24 December 2015

    I'd never been to Playa before, but I was expecting a strip of huge clinical non atmospheric chain hotels just catering for the mass market of the all inclusive brigade.....this wasn't the case at the Mahekal Beach resort. From the moment you walked in to...More

    1  Thank Hoppy22
    Reviewed 21 December 2015

    This is our 5th visit to Mahekal, 4th year in a row, and we have loved the atmosphere - fancy-rustic, with the most unique setting retained from 20-30 years ago. Last year was the big renewal, with new plumbing, new pools, new recreation (billiards, ping...More

    3  Thank RiBrown74
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 22 December 2015

    Dear RiBrown74- Welcome back to the Mahekal Beach Resort and Feliz Navidad! It is because of dedicated and loyal guests like yourself that we have been making improvements to Mahekal. All the hard we have done in 2015 has paid off. Yes, there has been...More

    Reviewed 20 December 2015

    This was our second time at Mahekal. I forgot to review the first time, but it's worth noting that we enjoyed our stay as much as the last time, and hope to return in the future. Points to note: Garden View Palapa is the way...More

    2  Thank David S
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Restaurant
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$210 - US$486 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #24 Luxury Hotel in Playa del Carmen
    • #30 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, getaroom.com, Travelocity, Hotwire, Priceline, Cheap Tickets, TripOnline SA, Cancelon and Evoline ltd so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Mahekal Beach Hotel Playa Del Carmen ,
    • Shangri La Caribe Hotel ,
    • Shangri La Caribe Playa Del Carmen ,
    • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3072)
    Room & Suite (754)
    Pool & Beach (651)
    Dining (242)
    Hotel & Grounds (1804)
    Bathroom (46)
    Family and Play Areas (16)
    Business Centre & Event Rooms (5)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    SGMCO85
    6 December 2017|
    Answer
    Response from Karen S | Property representative |
    Hi SGMCO85- Thank you for your message. Typically September is a quieter month at the resort. We recommend stopping by the concierge to see which restaurants are open that night and what the theme is. We do a beach BBQ... More
    0
    Votes
    Room Tips
    "Hacienda beach front rooms are a great bet!"
    Read review
    "The rooms in the middle of the resort near Fuego are the best location."
    Read review
    "Garden palapa in the middle of the resort - stay far away from the public access road!"
    Read review
    "Beach-front or beach view rooms have the best view; they are also slightly more expensive."
    Read review
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