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26 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed 2 February 2015 via mobile

This place is a scam, we book on a rate of 100 usd, the pics and the amenities are not what they sale. The owners should rated as a hostal, it does not deserve a 3 star category. The worst thing is that once you pay they don't refund you. NOT RECOMMENDED.

3Thank JLeuchter
Sydney, Australia
Reviewed 29 January 2015

We were booked here with our intrepid group when our original hotel was fully booked. It was by far, the worst experience of my life. The hotel itself is so dirty. The sheets were not clean - had blood stains on them. I saw first hand that they don't change sheets between guests, they just flip them over and use...

4Thank laurenjcameron
London, United Kingdom
Reviewed 19 January 2015

Our Intrepid tour booked this hotel as the 'backup' and I'd have to say it was the WORST decision EVER. We stayed on a Friday and Saturday night and with many sources of loud music (one being the Karoke bar right by) blaring until 5:30am, it was impossible to sleep. Their air conditioners are desperately outdated and as soothing as...

1Thank CarmenS4nDiego
Chihuahua, Mexico
Reviewed 5 January 2015

We booked two nights at this hotel online and it was kinda of expensive, when we got there the hotel didn't looked nothing like the pictures on the site, the rooms were really hot, the bed were like laying in stone, I believe that the floor was more comfortable, when we asked our money back because we were just staying...

2Thank Fanny R
Queensland, Australia
Reviewed 8 December 2013

I hAve travelled all over the world and never come across such a terrible hotel not even going to elaborate if you have a choice dont stay here, we had to our first night with intrepid tour was here. Stay on 5th avenue so many places to choose from

2Thank Katherine P
Reviewed 11 March 2013

this hotel has changed owners,,, it changed and we were first customers whilst renovation was going on,, we booked in for just two nights but stayed a week,, the room was clean spacious and the staff very friendly even the builders!! its undergoing a revamp and will open as the cocodrillo hotel,,, its affodable and right in centre of town...

Thank Richardg17
Reviewed 7 February 2013

We stayed at Elefante as a part of a tour. Not knowing the nightly rate, I can't really comment on its value. Location: The hotel is a short walk from the beach (5min) but just far enough from the 5th Ave, the main tourist street lined with shops and restaurants, for a break from the overly enthusiastic street vendors. Hotel:...

Thank cipherxy
Truro, United Kingdom
Reviewed 29 January 2013

Booked here for 5 nights but only lasted 2! Very noisy, not just from the night club; workers outside the window who start at 6.30am. Hotel is need of updating, but not at 6.30am! Had to move rooms twice due to lack of lights and toilet seat - items which you would expect. Swimming pool is very small and not...

Thank Meg C
Reviewed 21 September 2012

My husband and I stayed here back in 2007 for just one night because that was torture enough! Mind you, it looks like it has been redone since then and thank God because it was TERRIBLE! The TV had been ripped off the wall and was missing and when I took the bedside draw down to the front desk because...

Thank Jellybean38
Corozal Town, Belize
Reviewed 11 July 2012

Rooms were clean, a bit noisy since Coco Bongo is right around the corner. The big plus is that it is centrally located.

Thank kyn2011

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  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Elefante

Address: Av. 12 and Calle 10, Playa del Carmen, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $56 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Elefante 2.5*
Number of rooms: 38
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Also Known As:
Elefante Hotel Playa Del Carmen
Elefante Riviera Maya/Playa Del Carmen, Mexico
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check out coffe shop adjacent tucked around corner run by Paul from london”
 of 5 bubbles Richardg17, 11 Mar 2013 | Read review
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