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2018-02-04 2018-02-05
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    One Playa Del Carmen

    25 Avenida Norte Mz 97 Lt 01 S/N, Entre Av. 12 Norte y 12 Bis Col. Centro | entre Av. 12 Norte y 12 Bis, Playa del Carmen 77710, Mexico
    011 52 984 877 3060
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    2018-02-04 2018-02-05
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    Traveller (121)
    Room & Suite (112)
    Dining (35)
    • Excellent47%
    • Very good39%
    • Average9%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (784)
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    1 - 5 of 108 reviews

    Reviewed 2 weeks ago

    It is a very comfortable and clean hotel. They have a good breakfast, and a pretty convenient location. It is close to 5 avenue. Everything worked very well for the price. Also they have free parking.

    Thank wenddyc2018
    Reviewed 8 November 2017 via mobile

    On the 25th of october we forgot some belongings in the room and when calling to report them they told us that we did not leave anything , which is a lie! They are thieves!!! 🤬🤬🤬 you maybe not book here!More

    Thank Lizette M
    Response from Monica M, Gerente at One Playa Del CarmenResponded 23 November 2017

    Thank you for posting a review and bringing this matter to our attention. We are disappointed that your stay at the Hotel was not favorable and apologize for any inconvenience you were put through at the Hotel. Please know that we take all our guest...More

    Reviewed 4 November 2017

    Stayed on the last night of a group tour. Room we were allocated was right next to the area where some building work was taking place. We spoke to reception and were moved quickly and efficiently to another room Facilities were excellent, with good shower...More

    Thank vermm2015
    Response from Monica M, Gerente at One Playa Del CarmenResponded 23 November 2017

    I would like to thank you for taking the time to let us know your comments regarding your recent visit to One Playa del Carmen. We are glad to know that you had a memorable experience at our beautiful property and our service did please...More

    Reviewed 30 August 2017

    good hotel in central position in front of ado bus terminal. standard rooms and breakfast, good price/quality suitable for young people just 200 meters from cocobongo disco and quinta avenida. bed not really confortable and a/c noisy.More

    Thank JEBS24
    Response from Monica M, Gerente at One Playa Del CarmenResponded 30 September 2017

    Thank you for posting a review about your recent stay. I sincerely apologize for our inability to provide you with a positive experience during your stay at the Hotel. We are in the process of upgrading some areas of the hotel, air conditioning incluede, and...More

    Reviewed 12 August 2017

    Large hotel situated in the centre of town, Nice, modern, secure room with TV, safe, bathroom and Wifi. Very nice staff. Nice Mexican food for included breakfast. Large underground car park, you have to navigate the one way system and go around hotel - they...More

    Thank pablo808
    Response from Monica M, Gerente at One Playa Del CarmenResponded 17 August 2017

    Thank you for posting a review about your recent stay. It was great to learn that you enjoyed all aspects of your stay with us. Should your travels bring you back to our beautiful area in the future, we hope you will consider the One...More

    Awards & Recognition
    GreenLeadersGold level
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Price range
    • US$59 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Playa del Carmen
    • #22 Green Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Evoline ltd, Cancelon, TripOnline SA and getaroom.com so you can book your One Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • One Playa Del Carmen Riviera Maya, Mexico
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    Traveller (121)
    Room & Suite (112)
    Dining (35)
    Pool & Beach (1)
    Hotel & Grounds (139)
    Bathroom (13)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Zoemilet L
    2 June 2017|
    AnswerShow all 2 answers
    Response from Monica M | Property representative |
    Buenas tardes, Por el momento no contamos con una agencia de viajes establecida en el hotel, pero nuestro cordial equipo de recepción podrá asistirlo con indicaciones o recomendaciones de los sitios más atractivos de la... More
    Google Translation
    18 January 2017|
    AnswerShow all 6 answers
    Response from 1SIX1 | Reviewed this property |
    My fare from Playa to Cancun airport was $197 pesos. Super bargain compared to a tacit
    17 February 2016|
    Response from Monica M | Property representative |
    Buenas noches Sr. Rogelio No es por nada pero nuestras camas son de muy buena calidad y podría decirle que su textura ni son suaves ni firmes, lo adecuado para tener un descanso placentero. Cualquier duda le podemos ayudar... More
    Google Translation
    Room Tips
    "The rooms are all the same...if you are not happy you can normally change easily"
    Read review
    "get a room that does not have west or south facing window , heat outside is harsh"
    Read review
    "only two floors to this hotel, the second floor has a washer and dryer room and outside patio for smokers"
    Read review
    "There are not good view rooms"
    Read review
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