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    Gran Porto Resort

    Constituyentes No. 1, Playa del Carmen 77710, Mexico
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    2017-11-27 2017-11-28
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    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$253/night.

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    US$193
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    Overview
    • Excellent68%
    • Very good21%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
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    “sushi bar” (331 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.0 Star Hotel
    All hotel details
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    Rooms
    Nov 27Nov 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (10,155)
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    1 - 5 of 7,276 reviews

    Reviewed yesterday

    Gran Porto is a real disappointment our girls trip Nov 5-15 2017!!! The front desk requires serious customer service training. We reserved an oceanfront room w 2 beds. Were told that we got a oceanfront room with King bed. We explained that we required 2...More

    1  Thank Carol C
    Reviewed 2 days ago via mobile

    Oh, dear. Gran Porto is in need of some serious attention. The front desk is a mess. We reserved an oceanfront room w 2 beds. Had to argue w manager and managed to get roll away bed in room. Ridiculous. This place is in the...More

    3  Thank susanmR1661WP
    Reviewed 2 days ago via mobile

    Big thanks to Carlos,Manuel and Cesar!They r the best entertainment team😎.Great resort .Best service. Friendly stuff,they make u feel welcomed. Will definitely recomend Gran Porto and will come back!

    1  Thank odin100
    Reviewed 4 days ago

    We brought a group of 10 family members to stay in four Junior Suite rooms - we reserved 3 rooms with two doubles and one room with a king bed. Upon check-in, we were given a room on the 5th floor (no elevator), above the...More

    3  Thank bkgrigsby725
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 3 days ago

    Dear bkgrigsby725, We would like to thank you for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. Please, rest assured that we will share your observations with our team in order to improve our...More

    Reviewed 4 days ago via mobile

    We have stayed here in the past and we were very happy with the resort. However with the renovations going on the noise in our room is unbearable. I went to complain and they said all they could do is downgrade our room. We are...More

    5  Thank croll2
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 3 days ago

    Dear croll2, Thank you for sharing your valuable feedback. We are deeply sorry to read that you have not fully enjoyed your recent holiday with us due to our renovation process. We are truly committed in providing our guests with facilities that would exceed their...More

    The Royal Playa del Carmen
    16,517 reviews
    #13 of 212 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    #41 of 212 hotels in Playa del Carmen
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    872 reviews
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    Porto Playa Condo Hotel & Beachclub
    645 reviews
    #17 of 212 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$182 - US$549 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Top resorts Hotel in Playa del Carmen
    • #25 Spa Hotel in Playa del Carmen
    • #28 On the Beach Hotel in Playa del Carmen
    • #29 Luxury Hotel in Playa del Carmen
    • #56 Romantic Hotel in Playa del Carmen
    • #58 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Gran Porto Real Hotel ,
    • Gran Porto Real Playa Del Carmen ,
    • Hotel Gran Porto Real ,
    • Gran Porto Real Resort Spa ,
    • Porto Real ,
    • Grand Porto Real Playa Del Carmen ,
    • Gran Porto Real Mexico ,
    • Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
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    Traveller (5906)
    Pool & Beach (1217)
    Room & Suite (1036)
    Dining (485)
    Hotel & Grounds (3512)
    Bathroom (59)
    Family and Play Areas (43)
    Business Centre & Event Rooms (31)
    Nearby
    Sponsored by:
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    .19 km away
     
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    .22 km away
     
    The Royal Playa del Carmen
    16,517 reviews
    .16 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    .20 km away
     
    Nearby Restaurants
    Imprevist
    1,347 reviews
    .20 km away
    Spice
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    .16 km away
    Asiana Restaurant
    631 reviews
    .16 km away
    PLANK Gourmet grill & patio bar
    1,441 reviews
    .21 km away
    Nearby Attractions
    La Galeria de Playa
    60 reviews
    .18 km away
    The Custom Tour by Rod Ratner
    308 reviews
    .26 km away
    Fishing with Ivan
    426 reviews
    .16 km away
    Tank-Ha Dive Center
    348 reviews
    .26 km away
    Questions & Answers
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    Room Tips
    "we booked oceanfront double, but had to fight front desk to get one"
    Read review
    "room 115 is close to the pool, snack bar, bar - crappy AC and lots of noise until after 11 pm nightly"
    Read review
    "We chose a junior suite and the room was great, but we were next to the lobby, which was very noisy."
    Read review
    "Most rooms have a view - unless you get the street side...avoid rooms by the elevator"
    Read review
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