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Gran Porto Resort

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Gran Porto Resort
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9,225 Reviews from our TripAdvisor Community

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Showing 6,600: English reviews
Reviewed yesterday NEW

Spent 4 nights hear and it was nice and clean but was a little more of a Cancun (party) scene then we were looking for. The staff was amazing, very helpful, and the moment we pulled up they went out of their way to make sure we were comfortable. One thing to keep in mind is this is right downtown...

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1Thank Nicole M
Reviewed yesterday NEWvia mobile

This resort is just wonderful, we are so happy with the staff and service here.. we met Aranza who was super fun and Cristian was just great as well as Bernie and Cesar, loved their activities!! Landy and Mayra give great relqxing massages 😀 Magali the waitress is just so nice as well as Mateo in the lobby bar area....

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Thank Tiffany W
Reviewed yesterday NEWvia mobile

The best resort ever! We met Aranza, Cristhyan, Bernie, and Cesar from the pool area and were just awesome! Their activities were great! Amelia always kept our room cleansed and Serin the waiter at Maria's is just spectacular. Mateo at the lobby bar is such a nice gentleman always keeping us hydrated. Magaly the waitress outside was also nice to...

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Thank Steve H
New York City, New York
Reviewed yesterday NEWvia mobile

This is my third time in playa del carmen and I think there will be a fourth. I'm staying in this amazing hotel which is close to the main avenue with all the stores bars and clubs. The staff here is super nice. Cesar from the sports and entertainment staff was the cherry on top- he was super nice friendly...

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Thank aluckert
Reviewed yesterday NEWvia mobile

So this resort was just awesome!!! This is the best resort we've been to so far, such fun! Aranza, Cesar, Bernie, and Cristhyan were such good sports and entertainers.. the kids had so much fun at the kids club as well with Jocelyn and Gina. Never left the teen zone. Emilio and Manuel at the gym were nice, spoke to...

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Thank Lisa H
Reviewed yesterday NEWvia mobile

Awesome vacations here!! Aranza, Cesar, Bernie, And Cristhyan were awesome!! We also met Emilio who cleans the gym and kind of spoke to him along with the instructor Manuel and they were both so nice!! Da Lila at the front desk was awesome with our check in. Mateo and Jose always kept us refreshed in the lobby bar area along...

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Thank Sean H
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Wow, completely satisfied with this resort. Awesome staff and service. Food and drinks are great too. Aranza from entertainment was awesome! Bernardo was super funny and nice as well. Cesar and Cristhyan were nice too. Loved all their activities and jokes. We met Minerva when we arrived and gave us a great check in. Honestly we didn't expect much at...

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Thank A TripAdvisor Member
Cedar Rapids, Iowa
Reviewed 2 days ago NEWvia mobile

We stayed at this beautiful resort for 7 days and were completely impressed by the quality of the staff. We met Aranza la bonita, she is so gorgeous and nice! Her activities were the best. We also met Bernie, Cesar and Cristhyan as well and had so much fun with all of them. Dalila gave us the best check in,...

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Thank randygardener00
Reviewed 2 days ago NEWvia mobile

The best resort ever!!! Aranza from entertainment is so nice and fun!! Enjoyed all her activities as well as Cesar, Bernie, and cristhyan. In the front desk Maricruz was very nice as well. The best resort ever, will definitely come back!

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Thank Michelle R
Edmonton, Canada
Reviewed 2 days ago NEW

Stayed at the Gran Porto for the second time January 31-February 10, 2017. My husband and I were treated very well by the attentive staff at this hotel, especially Concierge Maria, who always goes the extra mile to make sure your vacation is everything you hoped it would be. Our house keeper, Pascuala L., always made sure our room was...

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Thank jth0mlins0n

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $258 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
601 questions
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MILLSTONE NJ
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are not big but we spent very little time in them. They were cleaned and decorated to perfection”
 of 5 bubbles patriciarN7260WN, 17 Feb 2017 | Read review
“Choose an ocean side room for more quiet - it's worth the upgrade”
  • Ocean View Suite
  • View from the balcony - Room 325
 of 5 bubbles Theresa989, 15 Feb 2017 | Read review
“Select Ocean View and get second floor or higher, the Ocean View Rooms on the Avenue tend to be a bit noisy.”
 of 5 bubbles Scott_Srigley, 15 Feb 2017 | Read review
“Rooms near the Sushi Bar are only doubles but usually pretty quiet.”
 of 5 bubbles 812robin, 13 Feb 2017 | Read review
“Ocean front”
 of 5 bubbles ChestermereCowgirl, 13 Feb 2017 | Read review
5 of 5