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Gran Porto Resort

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9,519 Reviews from our TripAdvisor Community

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Showing 6,840: English reviews
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Reviewed yesterday NEWvia mobile

Thank you gran Porto for an awesome week. We came for our honeymoon and we're totally amazed by everyone and everything. We met Aranza, Manuel and Cesar, they are the soul and heart of this place. Thank you for playing all day with us and just being you!! The MJ show was a blast, we loved it. Our romantic dinner...

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Helpful?
Thank Andrew B
Snohomish, Washington
Reviewed yesterday NEWvia mobile

The resort was fun and relaxing for all ages! Thanks to Cesar, the travel and entertainment guide, spending the day at the resort was a blast! Cesar needs to work on his fútbol skills, but other than that he made the resort the best one around.

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Thank Tommo009
Albany NY
Reviewed 2 days ago NEW

This was our second visit! We loved it so much we brought our teenagers with us! We were greeted by Maria - our Concierge. She's absolutely amazing! She made the check-in very easy and actually very quick! Whenever she saw us - she approached us to make sure everything was to our liking. We needed an umbrella at the pool...

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Helpful?
Thank MrsSipster
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear MrsSipster, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy and proud to read you have granted us with the opportunity of welcoming you back once again and to know that you had an incredible vacation time. Thank...

Phoenix, Arizona
Reviewed 2 days ago NEW

Aranza was amazing, Caesar, David, Israel, Magaly were outstanding and awesome, made our time at resort so enjoyable. Love and miss them all! Our group from Colorado and Arizona will be back soon! Bobby.

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Helpful?
Thank bob85209
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear bob85209, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you had a wonderful holiday! Thank you for mentioning the attentiveness of our staff members, it will be a pleasure to share your kind comments with the members of our...

Reviewed 3 days ago NEWvia mobile

Thank you so much for a wonderful vacation. The resort was awesome, thank you so much for a great time. Salina was great at the front desk, such a nice girl. Food and drinks were delicious! Outside Aranza , Manuel and Cesar were just amazing. Super fun to hang out with, super nice people!! Maggaly and Emma wonderful waitresses, thank...

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Helpful?
Thank Jackie M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Jackie M, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you fully enjoyed your holiday and that to know that our staff provided you with an amazing attention. It will be a pleasure to share your kind...

Reviewed 3 days ago NEWvia mobile

This was our first trip ever to Mexico and it was amazing. The rooms were great and they were cleaned everyday and the fridge refilled with fresh bottles of water. The beach was perfect! Our favorite part was being at the pool and Aranza the event team member kept us laughing and having a good time. She helped make our...

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Helpful?
Thank Kyleigh S
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Kyleigh S, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you granted us with the privilege of hosting your first holiday in México! We are truly happy to read you had an incredible time and that...

Reviewed 3 days ago NEWvia mobile

We came here expecting a lot and everything turned out wonderful!! Expectations exceeded thanks to Aranza and Cesar, they're so much fun! We loved Aranza sooooo much, talking to her was amazing. You all need to meet her, when you come I totally recommend meeting her and Cesar. Their activities are fun to interact with, always entertaining. David was a...

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Thank Cyndi M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Cyndi M, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read how wonderful your past holiday with us was and that you had so much fun with our Entertainment team. It will be a pleasure to...

Reviewed 3 days ago NEWvia mobile

We had An amazing time at this resort. The facilities are beautiful and everything is just great. Aranza and Cesar you rock. Thank you so much for a wonderful time here. You are both sooooo funny and entertaining. They are the pool staff so they are a must meet. Cocos locos is a must do activity, happens on Thursday so...

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Helpful?
Thank Tim W
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Tim W, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you had an incredible holiday. Thank you for mentioning the attentiveness of our staff members and please rest assured that we will share your kind comments with the...

Reviewed 3 days ago NEWvia mobile

When we arrived everything was just amazing. In the front desk, Arturo and Mayela received us with a big smile and made our check in amazing. Our room was very nice and clean! Outside we met Aranza and Cesar, they are so funny. Their entertainment is awesome, always pranking you. Maggaly was an outstanding waitress. The coconut activity was awesome,...

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Helpful?
Thank Aprille M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Aprille M, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you had an awesome holiday and that our staff went above and beyond to provide you with a remarkable service. It will be a pleasure to share...

Denver, Colorado
Reviewed 3 days ago NEWvia mobile

Thank you for making our trip wonderful! Aranza and Cesar: you rock. You were great with all your activities, the boys loved water volleyball and the cocos Locossss 🙌 we loved the Disney show, we're like little kids ourselves so it was perfect! Jesus thank you for putting on the songs we wanted lol. Emma and Magaly thank you for...

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Helpful?
Thank 696kristenw
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear 696kristenw, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that you had such a wonderful holiday with us and that our staff provided you with a wonderful service. Please rest assured that we will share your kind comments...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $241 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
634 questions
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MILLSTONE NJ
7 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront is the way to go!!!!”
MrsSipster, 28 Apr 2017 | Read review
“Of course the beach views is best but we had views of the street and was still entertained”
sondrawheeler73, 26 Apr 2017 | Read review
“Make sure you understand the difference between "Ocean View" and "Ocean Front." Would have liked to have the "Ocean Front."”
JimOtto, 26 Apr 2017 | Read review
“Ocean view, away from the pool. King size bed is a nicer option.”
460carlam, 23 Apr 2017 | Read review
“We stayed in the rooms a long the street which worked out perfect. Large rooms and quiet.”
770davem, 21 Apr 2017 | Read review
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