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Gran Porto Resort

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9,051 Reviews from our TripAdvisor Community

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Showing 6,472: English reviews
Aberdeen, South Dakota
Reviewed yesterday NEWvia mobile

The Gran Porto was a lovely little gem in the Riviera. Our family of 10 had a great time not just sitting by the pool all day (though we did that too) but also participating in all sorts of activities. Arenza, Mike, and Cesar on the events and activities team were awesome. We had a great bike tour and even...

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Thank jessa059
Reviewed yesterday NEWvia mobile

Really disappointed with this property ! The rooms were definitely not five star quality and the food well let's just say I can see why they offer it all-inclusive they cut cost there dramatically. If you're still searching for a hotel in Playa skip this one.

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1Thank Robin S
Tel Aviv, Israel
Reviewed yesterday NEWvia mobile

Horribly noisy at night! The entertainment came inside (right under the rooms) from 9-11 at night. My kids- who went to bed at 9- couldn't sleep at all!! Pool was great but too much cheesy entertainment. Will not return- that said- the staff were wonderful!

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Thank SFrajnd
Reviewed yesterday NEWvia mobile

We keep coming back!! I have two girls, 8 and 4. It was our first time at Casino night! The girls had a blast that night laughing, dancing and making faces. Bernardo took time out to play with them. I was very appreciative of it. This is our 4th time here and we continue to have a great time with...

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Thank Josiedinkel
Reviewed yesterday NEWvia mobile

This resort was everything expected and more! From the minute we walked into the resort, our bags were taken from our hands and replaced with a nice lemonade drink. Check in took a few minutes due to the fact that my request for a king bed could not be accommodated until the following night. This was not a big deal...

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Thank Alex M
new york,
Reviewed 2 days ago NEW

Stayed here with my spouse, we got the least expensive room available. When we checked it they offered us other rooms that were more expensive and had slightly better views. I'm glad we didn't, the room we had was great, very clean and quiet ( we were on the first floor by the street - so I was a little...

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Thank lucy55newyork
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear lucy55newyork, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are very happy to know that you had a great holiday with us and that you fully enjoyed our services, facilities and fun activities. We are already looking forward to the...

Reviewed 2 days ago NEWvia mobile

Fantastic resort with great service! Want to mention that Mariana Hernandez from Maria's Restaurant was exceptional, showed us how make traditional mexican food. And would like to mention Eduardo from Albatros restaurant. Extremely friendly and i cannot describe how good of a service he provided! Overall experience was 10/10, would do it again!

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Thank Lowoctave
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Lowoctave, Thank you very much for taking the time to share your review regarding your recet stay in Gran Porto Resort with all of us. We are more than happy and proud to read that you had such a wonderful holiday with us and to know that our staff went above and beyond to provide you with such a...

Reviewed 2 days ago NEWvia mobile

I was once in Cancun and Playa de Carmen is awesome, gran Porto is closer to Main Street and it's nice to walk around. The staff here is the best, the entertainment guys Cesar, Miguel and aranza are super fun and kind they made are stay here really enjoyable I'm looking forward to coming back.

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1Thank Kierra M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Kierra M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and for letting us know that you had such a wonderful holiday with us and that our staff provided you with such a remarkable service. It will be our pleasure to share...

Billerica, Massachusetts
Reviewed 2 days ago NEW

My first experience with a oceanfront all-inclusive resort anywhere. Gran Porto resort was excellent in my inexperienced perspective. The location is excellent, right in the heart of Playa del Carmen, but a world of it's own. You can explore the town, then retreat back to the relaxing resort steps away from downtown. Bonus points for the exceptional staff. They are...

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Helpful?
Thank Mark R
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Mark R, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. It is truly amazing to know that you had such a wonderful holiday with us and that our staff provided you with such a remarkable service. Thank you so much for your...

Calgary, Canada
Reviewed 4 days ago NEW

We have been to numerous all-inclusive resorts and this is the best beach yet we've been too. Gran Porto's own beach caters to guest of all ages, even for babies/toddlers. Must be the reason why locals and non-resort guests flock to this place everyday to enjoy the water. Resort in general was kept very clean and staff offered excellent service....

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Thank Racer C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Racer C, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you had a great time with us and it is truly important for us to let you know that we take all of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $259 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Hotels.com and Cheap Tickets so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
584 questions
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MILLSTONE NJ
4 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to book an Ocean Front room on the 2nd floor or higher for the best view of the pool and beach.”
 of 5 bubbles FirstHandViews, 12 Jan 2017 | Read review
“We had a beach view which was incredible to wake up to everyday.”
 of 5 bubbles billbM6057SB, 5 Jan 2017 | Read review
“Pool side rooms will be exposed to loud poolside music and announcements, my ocean view room was very quiet.”
 of 5 bubbles H8120BDwendyw, 5 Jan 2017 | Read review
“I would not recommend getting the walk out as your view is obscured by the Bali beds”
 of 5 bubbles kblairrn96, 4 Jan 2017 | Read review
“Rooms pool/beachfront had best views, but we had a partial ocean view and loved our room.”
 of 5 bubbles SashaHaley, 4 Jan 2017 | Read review
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