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Gran Porto Resort

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8,860 Reviews from our TripAdvisor Community

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Showing 6,344: English reviews
Swift Current, Canada
Reviewed 3 May 2012

The room and service was great. We really enjoyed the small pool with the swim up bar that was located right in front of our room. The bartender Aurelio gave us exceptional service and was very friendly. The sushi bar located next to the pool was a great addition to the pool and the swim up bar. The sushi was...

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1Thank ChrisBn
Sackville, Canada
Reviewed 3 May 2012

We stayed at the Gran Porto from April 21-28. Travelled with family and friends. There were 6 adults and 8 teenagers. Everyone had an awesome trip. The resort itself is beautiful and the food was excellent!! Usually after a week of buffet food we are ready to come home but not here. We actually miss the food!! The entertainment staff...

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1Thank Tammy W
Milwaukee, Wisconsin
Reviewed 2 May 2012

Considering the price we paid for our stay at the Gran Porto Real I'd have to give a 2/5. Some positives and negatives to consider before booking. POSITIVES: Free wi-fi, most of staff was courteous, was easy to get nice spots on the beach, nice upper level pool and hot tub area, A/C in rooms worked amazing. NEGATIVES: Overbooked! We...

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1Thank Feldermoers
Reviewed 2 May 2012 via mobile

Everyone was super friendly. We were greeted with a warm smile whereever we went. Verlain, Dave, Chicken and Ivan made our experience even more enjoyable. They were very welcoming and friendly. Always inviting us to join in with the different activities, I would recommend this hotel to my friends and family. The view from the hotel is great and very...

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Thank jenniferluo
Ashland, Ohio
Reviewed 1 May 2012

We've just returned home from another wonderful stay (our 13th) at this resort. Check in was a breeze & our rooms (walkout jr. suites) were ready upon arrival. The food in the buffet was very good. The service throughout the resort is fantastic, we were literally treated like family. Security is excellent. We will continue to stay at the GPR.

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Thank blinksbabe
Montreal, Canada
Reviewed 1 May 2012

This was our 5th time at the resort and each time they finds ways to better the experience. We even had to use the doctor service for our 2 sick kids and was releived to have the doctor on place within 20 minutes. Verlain, Jose, Jesus, Pablo, Anne Sophie, Gina, Cynthia and Loili were are wonderful...thanks again.

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Thank vacationfun064
Reviewed 1 May 2012

Just got home from a week stay at this great resort. My husband and I went with our 3 sons - ages 11 & 8. Great place for kids. The resort is beautiful and we loved the hacienda style. It is kept immaculate and they are constantly cleaning. The staff is wonderful and are eager to please. They all speak...

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Thank Canket
Philadelphia, Pennsylvania
Reviewed 1 May 2012

Loved this meal! Got the seafood risotto, pizza and salad and all was fantastic! The ambience is great if you sit outside mariachi bands come along to play!

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Thank dzm7180
Ottawa
Reviewed 1 May 2012

I first travelled to this hotel in 2008 with my then 8 mth old daughter. We returned this year with our 4 year old and our 11 mth old daughter and had another AMAZING time! We were part of a large wedding party and on all fronts, and for all guests the Gran Porto Real (GPR)exceeded our expectations. Where to...

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1Thank Linds80
Calgary
Reviewed 1 May 2012

Great place to eat and be entertained. With a wide variety of food on the menu we went back several times, just to make sure we did not miss anything. Filiberto (head waiter), always looked after our family.

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Thank Graham H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $278 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#18 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
562 questions
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Questions? Get answers from Gran Porto Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a pool side view to see entertainment from your balcony.”
 of 5 bubbles gswtester, 5 Dec 2016 | Read review
“We would recommend a ocean front room.”
 of 5 bubbles denisdianem, 5 Dec 2016 | Read review
“2nd and 3rd floor”
 of 5 bubbles MagdalenaH_13, 5 Dec 2016 | Read review
“Many rooms do not have adequate balcony best to check on arrival”
 of 5 bubbles owepoto, 4 Dec 2016 | Read review
“Ocean view corner suites are big and comfy with a good sized bunk bed, but the view is lacking. Better location on the north side”
 of 5 bubbles 749richat, 2 Dec 2016 | Read review
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