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07/05/2017 08/05/2017
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    Viva Wyndham Maya

    Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (7291)
    Pool & Beach (1924)
    Room & Suite (947)
    Barcelo Maya Tropical
     
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    Overview

    • Excellent32%
    • Very good42%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “don diego” (104 reviews)
    “relax pool” (59 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    3.5 Star Hotel
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    Barcelo Maya Tropical
     
    The Reef Coco Beach
     
    Barcelo Maya Caribe
     
    Catalonia Riviera Maya
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 weeks ago

    The snack bar at the pool was not very good. The internet service was horrible. The restaurants were delicious and the buffet was pretty good. I have had better, but not bad. The bartenders were great. I loved all of the activities for the kids....More

    Helpful?1  
    Response from feedbackma, Director General at Viva Wyndham Maya

    Dear guest, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that your experience corresponded to your expectations and that we were even able to exceed them when it comes to the Kids Club program,...More

    Reviewed 3 weeks ago

    we found the check in process was quick and easy. It was about 4pm when we arrived and had to wait about 15 mins. for the room to be ready. Can't complain about that. The location is good in that it is in the middle...More

    Helpful?1  
    Response from feedbackma, Director General at Viva Wyndham Maya

    Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Maya Resort. Your kind...More

    Reviewed 3 weeks ago via mobile

    We stayed for 7 nights with family for spring break. Check in was easy, staff was friendly. Room was clean and air conditioned well. The beach was beautiful. This hotel is located in Playacar - a gated community in Playa del Carmen. We went to...More

    Helpful?1  
    Response from feedbackma, Director General at Viva Wyndham Maya

    Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya during your recent vacation to Mexico. We are glad to know that you had the chance to enjoy your vacation at our Resort. Your positive feedback about the beautiful...More

    Reviewed 3 weeks ago via mobile

    Really enjoyed this holliday! Nice people, good food, clean rooms. Very good animation team!! Four different a la carte restaurants so you can escape the crowded terraza restaurant. Everything you need for the perfect holliday.More

    Helpful?1  
    Response from feedbackma, Director General at Viva Wyndham Maya

    Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your positive remarks we are happy to know that you had a great vacation at our Resort. Thank you for recommending Viva Wyndham Maya on TripAdvisor. Please do not forget that...More

    Reviewed 4 weeks ago

    Our first experience in all inclusive resort and at Riviera Maya, we had great time and all positive about this resort. Resort: Changed our room twice without any headache, very friendly staff, they all work hard to keep the place clean, they clean entire shore...More

    Helpful?1  
    Response from feedbackma, Director General at Viva Wyndham Maya

    Dear guest, Thank you for your positive review published on TripAdvisor. It is wonderful to hear that you thoroughly enjoyed your stay for your first all-inclusive experience. We truly appreciate it when our guests take the time to inform us about their experience at the...More

    Barcelo Maya Tropical
     
    The Reef Coco Beach
     
    Barcelo Maya Caribe
     
    Catalonia Riviera Maya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$171 - US$342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Top resorts Hotel in Playa del Carmen
    • #49 Family Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #58 On the Beach Hotel in Playa del Carmen
    • #74 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (7291)
    Pool & Beach (1924)
    Room & Suite (947)
    Dining (699)
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    Questions & AnswersAsk a question
    Lisa B
    Questions about the Azteca sister resort: Can we use the pools there? Can we watch their entertainment? CAn we use get drinks and use their snack bars?
    5 April 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Guest, As mentioned in our previous answer we kindly inform you that guests of the Viva Wyndham Maya may choose between the a la carte restaurants available at the Viva Wyndham Maya and the Viva Wyndham Azteca. We... More
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    Google Translation
    Lisa B
    Questions about the Azteca sister resort: Can we use the pools there? Do we have access to the bars? Can we do their buffet/snack bar or only the reservation restaurants?
    5 April 2017|
    Answer Show all 2 answers
    Response from feedbackma | Property representative |
    Dear Guest, Thank you for contacting us prior to your stay at the Viva Wyndham Maya. We kindly inform you that guests of the Viva Wyndham Maya may choose between the a la carte restaurants available at the Viva Wyndham... More
    0
    Votes
    Google Translation
    reetumaz
    Hello, I just booked my tickets via redtag and would like an Ocean View room with Jaccuzi. How do I upgrade to this room? I have sent a message to them but no response.
    28 March 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Client, Thank you for your reservation at the Viva Wyndham Maya and your message on TripAdvisor. Your request has been forwarded to the corresponding department whom will be contacting you shortly. We look forward... More
    0
    Votes
    Google Translation
    Room Tips
    "Get a ocean view room and stay away from the garden rooms as they are very loud due to the entertainment..."
    Read review
    "Building 3 is farthest from the action with not much for views but it is quiet."
    Read review
    "Smaller resort so everything is close"
    Read review
    "First or second floor is better to view & stay away from animals."
    Read review