We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I made the mistake of pre-booking this hotel and paying what I think turned out to be way over the odds at 1000MXN a night.
The rooms are tired and dusty, although the shower was ok.
The roof had a leak in the hallway right...More
This place is pretty special! Really you should only consider it as a last resort or if they're offering the room very cheaply.
For me it was the former. I was staying in Playa over new year and hadn't booked anywhere and this was the...More
If you want value for your money stay away from this place.
Bathroom is all moldy.
The sheet looked as somebody slept there already. We asked them to change them, the nice girl at the reception said yes but when we came back a couple...More
Service was fantastic that's the only reason for the one.
Everyone especially the lady at front desk is so helpful upbeat and made a horrible situation bearable. Hotel is in dire need of updates and repair. Towels, sheets, walls, curtains stained.
No water pressure at...More
I arrived on March 28th and supposed to stay until April 6th. Well everything was going fine except starting the night of April 4th. Arrived to hotel from night time excursion at Xplorer and found that hotel is closed and all my stuff have been...More
US$32 - US$105 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#92 On the Beach Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, Cheap Tickets, Priceline and HRS so you can book your Caracol Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Caracol Suite Hotel Riviera Maya/Playa Del Carmen, Mexico