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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
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Paradisus Playa del Carmen La Perla
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7,714 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,351: English reviews
Columbus, Ohio
Reviewed 5 days ago NEW

Me and my friend stayed 4 night in la Perla. This hotel is a true paradisus! Must be there and experience yourself- the staff, the food, the beach. Pure pleasure. We loved the fuego restaurant and especially chef pablo alliia taire and Luis the waiter. It's a very special hotel!

Review collected in partnership with Meliá Hotels International
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Thank ilonar921
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

We have vacationed yearly for the past 20 years in Mexico. This resort ranks in the top two resorts we have stayed. We stayed in the exclusive side of the resort. We had a butler, Gilberto, who did a great job to make sure we had everything we needed. The restaurants were very good. The room service was wonderful, we...

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2Thank mag2mat
Reviewed 5 days ago NEWvia mobile

Paradisus la perla is the heaven💕 Great furniture in the public areas and rooms. The best food ever, i love la palapa and mole!!!!!! Excellent service:Ariadna Juzaino 😱💕from guest service, she made my jacuzzi and it was amazing. The spa was my favorite. Luz is so helpful. The only con is The beach, isnt greatest.

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2Thank juliethcabrera
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear juliethcabrera, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway,...

Wayne, Pennsylvania
Reviewed 5 days ago NEW

We traveled with 2 other couples and had Royal Service, swim-up rooms. Weather was beautiful. Days were very relaxing. Hotel staff were extremely attentive (great butler!). Choices of bars and restaurants were great.

Review collected in partnership with Meliá Hotels International
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1Thank S8503EHmichaelh
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear S8503EHmichaelh, Thank you for sharing your feedback with us. We are glad to read your experience with the hotel was excellent and the service received was awesome. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt E-Guest Experience

Reviewed 5 days ago NEWvia mobile

I can not begin to say enough good things about this resort. It is an amazing place to vacation and relax. Every spot of the resort is extremely clean. The wait staff go above and beyond to make sure you are comfortable and taken care of. Their beach area is above expectations and is very clean. We will definitely be...

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3Thank Anna L
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay at Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt E-Guest Experience

Anoka, Minnesota
Reviewed 5 days ago NEW

Resort is beautiful, clean. However, do not expect to have a quiet dinner among adults...kids are everywhere. The only thing "adult" only, is one pool. There is even a partition that notifies guests that they are entering the adult only area. Did not see the point of that since the restaurants, bars in that area allowed kids. Should only have...

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1Thank fad1829
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt E-Guest Experience

Hillsborough, New Jersey
Reviewed 5 days ago NEW

We were here on a business trip and I have to say this is one of the nice,s places that we have stayed at.The grounds are amazing , The staff went over and above to make sure we had everything we needed.Top notch liquor and the restaurants were fantastic. This place is luxury all the way and appreciate the kindness...

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2Thank jstabile2016
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review
Google Translation

Estimado viajero, Muchas gracias por su comentario excelente por este medio y por haber elegido a Paradisus Playa del Carmen...

Bakersfield, California
Reviewed 6 days ago NEW

We stayed at Paradisus la perla for our honeymoon & it was perfect. The food is great (fuego and the bana hibachi) The service is the best we have ever had thank you so much Ariadna Juzaino you were impeccable We ill be back soon.

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2Thank Alejandro2100
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway,...

Reviewed 6 days ago NEW

Unbelievable! Yes, the resort is unbelievably great and the administration service was unbelievably bad. (Restaurant and bar servers were exceptional). There was a mistake on our reservation for 3 rooms. One of those reservations was said to not exist until 2 hours later when It miraculously appeared. The other issue was because of a promotional program the resort sent to...

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2Thank Leslie C
Reviewed 6 days ago NEW

Food was amazing and service was excellent. From the moment you arrive, the experience exudes relaxation. We also enjoyed water aerobics at the pool each day as well - the two gentleman who ran it made it so fun!

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1Thank Abbey S
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Abbey S, Thank you kindly for your comments towards our beautiful Paradisus Playa del Carmen . It is our pleasure to read you really like us. Please do not hesitate to contact us prior your arrival the next time you come back with us. Best wishes, Aldo Delgado Betancourt E-Guest Experience

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $449 - $1,145 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Travelocity, Prodigios Interactivos SA and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
819 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms facing the ocean, looking across the property. This gave us morning sun and afternoon shade on our deck. JUST PERFECT.”
 of 5 bubbles peterp665, 18 Feb 2017 | Read review
“For a peaceful and private room, get an ocean-facing, swim up room.”
 of 5 bubbles U3790YZkimw, 16 Feb 2017 | Read review
“some rooms on the main floor offer you access to a pool at your doorstep.”
 of 5 bubbles M9338RKmaureenm, 16 Feb 2017 | Read review
“Master suite was amazing and comfortable! ”
 of 5 bubbles ilonar921, 15 Feb 2017 | Read review
“No need to go to the restaurant that charges extra. The other restaurants are great. Don't be afraid of asking for a double serving.”
 of 5 bubbles mag2mat, 15 Feb 2017 | Read review
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