We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-24 2017-12-25
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Playa del Carmen La Perla

    5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
    +1 855-269-5374
    Call
    Hotel website
    Save
    Lowest prices for your stay
    2017-12-24 2017-12-25
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$699/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$690
    US$493
    SAVE US$197
    US$580
    US$690
    Traveller (7594)
    Room & Suite (1694)
    Pool & Beach (1379)
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,886 reviews)
    “mole” (517 reviews)
    “the grill” (516 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa del Carmen La Perla
    Offers & Announcements: 6th Anniversary deals!
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$493.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bd5492f4b57d491fb5b216a815cca5d8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2064902,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37322680],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":580,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bd5492f4b57d491fb5b216a815cca5d8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":690,"lowestMetaPrice":493,"additionalPartner":false,"highestMetaPriceDisplay":690,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":690,"lowestMetaPrice":493,"highestMetaPriceDisplay":690,"hotelName":"Paradisus Playa del Carmen La Perla","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJkNTQ5MmY0YjU3ZDQ5MWZiNWIyMTZhODE1Y2NhNWQ4IiwiQUlLIjoiMTRmMGM5ODYyOGUzNDhiOGI2MmMzMTY0OTFjYTc2OTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$493", "hasDates": true, "hacComplete": false, "contentIdMappings": {"37322680":"BookingCom","68940602":"CancelonIB","53962645":"TravelocityEWS","79624427":"CheapTicketsEWS","109228247":"HotelsCom2IB","38358752":"Expedia","79033691":"OrbitzEWS","65770069":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (9,278)
    There are newer reviews for Paradisus Playa del Carmen La Perla
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 6,399 reviews

    Reviewed 5 days ago

    This was my second time visiting this resort. We went for a wedding earlier this year and decided to go back for our anniversary. We enjoyed our time here and the great customer service that we received. The staff here is great and I would...More

    Thank Charlie H
    Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 4 days ago

    Dear Charlie H, Thank you so much for the great rating and review after your recent stay at Paradisus Playa del Carmen. We are so happy to know that both of you had a pleasant second stay with us. As you said, Paradisus Playa del...More

    Reviewed 5 days ago

    I loved my experience with Paradisus Playa del Carmen - La Perla. Came here during Thanksgiving break with a few friends and it was simply amazing. We got Royal Service and Alan our butler delivered a great experience. We've stayed at a few all-inclusive resorts...More

    Thank deekers18
    Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 4 days ago

    Dear deekers18, Thank you for providing such a glowing review and rating regarding your stay at our Paradisus Playa del Carmen. We enjoyed reading you benefited from our Royal Service upgrade. It is wonderful that you found our rooms luxurious, also that you found amazing...More

    Reviewed 5 days ago

    We arrived on a Sunday which was great as it wasn't too busy when we checked in. The check in staff were great and we had no issues. We made our reservations for the first four nights through Ariandras and she was amazing! Very helpful...More

    Review collected in partnership with Meliá Hotels International
    1  Thank H8839UZpatrickm
    Reviewed 6 days ago

    Beware when booking your adults only all inclusive getaway!! My husband and i just returned from our trip. We decided to go away for three nights for our 5 year anniversary. We have 2 kids but decided to leave them home with grandparents and opt...More

    1  Thank stephanieferretti46
    Reviewed 6 days ago

    The Paradisus La Perla was an excellent experience. It began at the moment we checked in. Our excellent butler Alexander, the Palapa staff especially Geronimo, Jeronimo, Renaud, Evelio. All hostesses were excellent but the one that I remember is Carla at the Oleo. The primary...More

    Review collected in partnership with Meliá Hotels International
    Thank S9864WClawrenceb
    Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 5 days ago

    Dear S9864WClawrenceb, Thank you for sharing with us your Paradisus Royal Service experience and for recognizing the outstanding work from all the staff, especially from your butler Alexander and the waiters Geronimo, Jeronimo, Renaud, Evelio, and Carla. All of them will be informed about your...More

    Paradisus Playa Del Carmen La Esmeralda
    7,676 reviews
    #30 of 214 hotels in Playa del Carmen
    0.1 km
     
    The Royal Playa del Carmen
    16,628 reviews
    #12 of 214 hotels in Playa del Carmen
    2.4 km
     
    Royal Service at Paradisus La Perla
    274 reviews
    #25 of 214 hotels in Playa del Carmen
    0.2 km
     
    Family Concierge at Paradisus La Esmeralda
    149 reviews
    #103 of 214 hotels in Playa del Carmen
    0.4 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$935 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa del Carmen
    • #9 Family Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #14 Spa Hotel in Playa del Carmen
    • #16 Romantic Hotel in Playa del Carmen
    • #16 Luxury Hotel in Playa del Carmen
    • #17 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Hotwire, Orbitz, Hotels.com, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
    Add Photo Photos
    Traveller (7594)
    Room & Suite (1694)
    Pool & Beach (1379)
    Dining (928)
    Hotel & Grounds (4098)
    Bathroom (213)
    Family and Play Areas (69)
    Business Centre & Event Rooms (19)
    Nearby
    Sponsored by:
    Family Concierge at Paradisus La Esmeralda
    149 reviews
    .36 km away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,676 reviews
    .14 km away
     
    Royal Service at Paradisus La Perla
    274 reviews
    .19 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    531 reviews
    .07 km away
    Bana Restaurant
    130 reviews
    .10 km away
    Mole
    112 reviews
    .15 km away
    La Vagabunda Fiesta
    207 reviews
    1.16 km away
    Nearby Attractions
    Playa Punta Esmeralda
    311 reviews
    .56 km away
    Galeria Luis Sottil
    27 reviews
    .47 km away
    Arrendadora Turistica Noa
    12 reviews
    1.08 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.15 km away
    Ask a question
    Questions & Answers
    Lindsey M
    2 December 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear Lindsey M, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your next trip. As a courtesy in the house, we will send an amenity to their... More
    1
    Vote
    Google Translation
    DeeDee T
    1 December 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear DeeDee T, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your next trip. I would like to inform you there are specific areas for smokers. Please feel free to contact... More
    0
    Votes
    Google Translation
    jacsteele
    30 November 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear jacsteele, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your next trip. I am sorry for the delay in the answer, please contact to paradisus.playadelcarmen@meliacom and... More
    0
    Votes
    Google Translation
    Room Tips
    "There are only 3 floors, ours had a pool view, there are swim up rooms on the first floor."
    Read review
    "ask for what you need, and they will provide it."
    Read review
    "Swim-up suites were very shady, loud on the ground floor."
    Read review
    "Get royal service.. it’s worth it"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing