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Paradisus Playa del Carmen La Perla

9,598 reviews
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Traveller (7853)
Room & Suite (1920)
Pool & Beach (1399)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,936 reviews)
“mole”(537 reviews)
“the grill”(535 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Playa del Carmen La Perla
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,598)Write a Review
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4,901
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363
130
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1,191 - 1,195 of 6,623 reviews
Reviewed 15 March 2017

Where to begin? I really cannot say enough about the experience my college friends and I had at Paradisus Playa del Carmen La Perla. As we were celebrating a milestone birthday, we took advantage of the Royal Service option, and it was so worth it....More

1  Thank Medge99
Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 16 March 2017

Dear Medge99, We appreciate you have taken the time to share such an enthusiastic review about your visit to Paradisus Playa del Carmen. We are overjoyed to read that you’ve enjoyed your stay Please be confident that we’ve shared your kind comments with our team...More

Reviewed 15 March 2017

We loved our 5 days in the Royal service of La Perla! This hotel is amazing, beautiful, and has excellent staff. The check in did take a little longer than I wanted, but I was with a family group so there were more people. We...More

2  Thank happycat0822
Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 16 March 2017

Dear happycat0822, We would like to thank you for choosing our resort as your host on your gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very...More

Reviewed 15 March 2017

First class operation. Well maintain, clean, staff is amazingly helpful and attentive to your needs. The Spa and exercise room is top notch. Great variety of restaurants and eating choices. Exceptional pool and beach area.More

1  Thank John P
Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 16 March 2017

Dear John P, Thank you for your comment on TripAdvisor. We are definitely glad to read that you enjoyed your stay. We take very serious the first impression and we are proud that you receive the best one. We truly hope to see you on...More

Reviewed 15 March 2017

We go to Playa del Carmen every year, and we've always preferred to do our own thing rather than stay at an all-inclusive resort. Well, our experience at the Paradisus completely changed our minds. This is a wonderful property, I can't say enough great things...More

Thank lmcorrao
Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 16 March 2017

Dear lmcorrao, Thank you for posting such a great note about your stay at Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Providing LUXExclusive®...More

Reviewed 14 March 2017 via mobile

Just got back from an incredible vacation at the Paradisus La Perla in Playa del Carmen. My husband and I had a wonderful time and experience at this resort. It was truly an ideal vacation for us. The staff was great they are the key...More

Thank Mary V
Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 16 March 2017

Dear Mary V, We would like to thank you for choosing our resort as your host on your gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$341 - US$990 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
#17 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$341 - US$990 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
#17 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7853)
Room & Suite (1920)
Pool & Beach (1399)
Dining (943)
Amenities (100)
Family and Play Areas (69)
Business Centre & Event Rooms (19)
Questions & Answers
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Justin W
16 February 2018|
AnswerShow all 2 answers
Response from Suzanne K | Reviewed this property |
The restaurants are the same. Pretty much the same food, but good.
1
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Room Tips
"The quietest rooms are away from the pool"
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"ocean or swim up"
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"Spend the extra money and get the roayal treatment and package."
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"All the rooms looked nice."
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