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Paradisus Playa del Carmen La Perla

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Paradisus Playa del Carmen La Perla
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7,854 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,461: English reviews
New York, New York, United States
Reviewed 26 May 2016 via mobile

We just returned from our 5th visit to Paradisus La Perla. I can't say enough great things!! Amazing property, fantastic staff and world class service! Shout out to those that made the experience unforgettable: Eva and Sara at Hadar, Nancy and Davide at Gabi. Raul at Vento, Adolfo and Victor at the pool bar, Juaqin and Manny at Sunset Grill,...

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2Thank Ingrid B
Fort Worth, TX
Reviewed 26 May 2016

My husband and I traveled here last year for our honeymoon and it was an amazing experience all the way around. The Room We had a junior suite in the club section of the hotel and the room was spacious and clean. The oversized tub was nice and the bed was very comfortable. No ocean view, but it really didn't...

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1Thank Lovestotravelgirlie
Calgary, Canada
Reviewed 26 May 2016

Excellent food, good service, friendly staff, but you could be anywhere as the decor didn't reflect the Mexican location. I would prefer to see more Mexican furniture, artworks, entertainment etc. so we get a better feel of the country and its people.

Review collected in partnership with Meliá Hotels International
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Thank Richard N
Dallas, Texas
Reviewed 26 May 2016 via mobile

We arrived yesterday but so far is it wonderful! The staff, grounds and food is 5*. Royal service is the only way to go. Alexandro at check-in was so informative. Filiberto at lapalapa is my personal tequila expert! More to come..

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Thank hb22
Cogan Station PA
Reviewed 25 May 2016

We just returned from a week stay at Paradisus Playa Del Carmen La Perla and loved every minute of it! We came to attend my daughter's wedding of which the resort did a fabulous job. From tending to us in the bridal suite, performing the ceremony and providing us with a super reception. The food was excellent and the staff...

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Thank Sheheikes
New York City, New York
Reviewed 25 May 2016

The resort was better than expected. Royal service is definitely recommended as our butler, Lorena, was great. The facilities were clean. Food was amazing. Pools and beach were great! Overall amazing experience!

Review collected in partnership with Meliá Hotels International
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Thank Johno2222
Houston
Reviewed 25 May 2016

My husband and I go to Cancun 4 to 5 times a year and we have stayed at many hotels. This one has earned its stripes! From check in to departure, great. The royal service makes the vacation. Our butler, Ximena, was spectacular!!! I think other people were jealous of the attention she gave us. It was like she read...

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1Thank mactravel39
Houston, Texas
Reviewed 25 May 2016

My family just returned from a week's stay at La Perla for a wedding. I booked a total of 4 rooms - 3 at La Perla and 1 at La Esmeralda due to no availability. My wife and I upgraded to a swim up suite in the Royal Service section of the resort and it was well worth the additional...

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1Thank Steven B
Columbus, Ohio
Reviewed 24 May 2016

very beautiful! Had a wonderful time & the staff was excellent! I highly recommend the royal service upgrade! I can't wait to visit again! The first night went back to room after dinner & there were rose petals leading to the jacuzzi on our balcony it was filled & had roses floating in the water. There also was a bottle...

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1Thank E9579XJchristophers
Verona, Pennsylvania
Reviewed 24 May 2016

First, as with other all-inclusives visited, the employees work incredibly hard to appease guests. They are extremely attentive to all needs and wishes. Food is great. Great for carnivores, lots of options for those of us that love animals (as in not wanting to eat them). Weather is phenomenal, if you are an average white American, bring lots of sunscreen!...

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1Thank jnoelle2002

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $429 - $992 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Spa Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
874 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the royal service. just do it. it's more than worth it.”
 of 5 bubbles kymberlieblub, 23 Mar 2017 | Read review
“Top floor ”
 of 5 bubbles Pipinerka, 23 Mar 2017 | Read review
“try getting free upgrade for 'royal treatment' (or at least a room in royal service building)”
 of 5 bubbles Marina__Duluth, 22 Mar 2017 | Read review
“I would recommend that the mini bar provides red and white wine and also healthier snacks.”
 of 5 bubbles johnwilliamf2017, 21 Mar 2017 | Read review
“Book a swim-up for more access to the pool. Master suites have private jacuzzis - otherwise there is no free hot tub in the resort.”
 of 5 bubbles KAWGilbo, 17 Mar 2017 | Read review
5 of 5