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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$1,131*
US$808*
Great Deal
US$1,131*
US$950*
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Paradisus Playa del Carmen La Perla
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8,006 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,567: English reviews
Exeter
Reviewed 2 October 2016 via mobile

We stayed at La Perla for our honeymoon in September and thought we'd treat ourselves to the Royal Service - we are so glad we did! I have never been to a hotel like it, everything was amazing. All of the staff were always really helpful and friendly. Our butler Hector was great and nothing was too much trouble! We...

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Helpful?
Thank Smeakins
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Smeakins, Many thanks for your excellent review on TripAdvisor; it was truly our pleasure to be your host at this tropical paradise. We are proud to read you are coming back, please any assistance you may require contact us directly. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Miami Beach, Florida
Reviewed 2 October 2016 via mobile

Huge fan of Melia products and Playa Del Carmen did not disappoint. Once again great food, great staff, great location and awesome golf. Invited a close friend who had no idea what Melia was all about and wound up wanting to become a member. The staff was as always amazing, hotel room clean and spacious. The amenities were amazing and...

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Thank artgone1
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear artgone1, Thank you for your loyalty and for posting such an excellent comment on TripAdvisor. We are proud to provide excellent experiences. We will be waiting here at paradise or in other words, your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Reviewed 2 October 2016 via mobile

This place by far has raised the bar. I cannot begin to say the luxury, attention to detail, and politeness that I have encountered here. Our attendant Napoleon was amazing. He made our stay extremely amazing by making all our dinner reservations, aroma therapy in our room, bottle service arrangements, etc. he is amazing and when I come back I...

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Thank tatiana7788
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear tatiana7788, Thank you kindly for your excellent comment on TripAdvisor. The food and beverage staff is amazing. As you saw, they love what they do and this provides the resort a nice touch of happiness. Hope to see you in our beatiful paradise in not a distant future. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La...

Santiago, Chile
Reviewed 1 October 2016

This was an excellent esperience. The staff was incredible. They did everything to let us feel like in heaven. Alejandro our butler was an angel. I could recommend this hotel la perla only for adults to everybody that want to have a wonderful experience.

Review collected in partnership with this hotel
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Thank Pili216
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Pili216, Many thanks for your comment on TripAdvisor. We are truly glad to read that we have your trust and your likeness. It is our pleasure to be your host in your home away from home. We hope to see you again in not a distant future. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Fort Worth, Texas
Reviewed 1 October 2016

This is a fabulous place. From the moment you check in you are treated like royalty. Of course our stay was in the Royal Services area. This place is very tranquil and private. 12 different restaurants to choose from. Rooms are exquisite. Can't get tired of this beautiful place.

Review collected in partnership with this hotel
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Thank Jackie C
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Jackie C, Thank you kindly for your comments towards our beautiful Paradisus Playa del Carmen . It is our pleasure to read you really like us. Please do not hesitate to contact us prior your arrival the next time you come back with us. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Reviewed 30 September 2016 via mobile

Firstly, trip advisor made our trip here to Paradisus what it has been! After reading many reviews we opted for the upgrade to Royal Service and let me tell you - it is worth every cent! Our personal Butler Napoleon has been amazing! Each day we have been surprised with something and it makes the visit that much more impressive!...

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1Thank Matt R
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Matt R, Many thanks for your excellent review on TripAdvisor; it was truly our pleasure to be your host at this tropical paradise. We are proud to read you are coming next year, please any assistance you may require contact me directly. I hope to meet you the next year. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del...

Charlotte, North Carolina
Reviewed 30 September 2016

Great hotel, great staff, great food. Defiantly a place where paying to upgrade is worth the expense. If you are planning a trip, Royal Service is the only way to go here. Royal Service rooms are better, private butler included. There are many great places to eat; however, during the day, Royal Service has their own private restaurant. Also included...

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Thank LKNFour
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear LKNFour, Thank you for your loyalty and for posting such a great comment on TripAdvisor. We are proud to provide excellent experiences. We will be waiting in you home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Reviewed 30 September 2016 via mobile

Visited this hotel for 9 days. Booked in the Royal service which was totally the right thing to do as it gave us access to the private pool and la palapa restaurant. It also comes with a private butler. Everything from check in to the room to check out was outstanding. I always read trip adviser reviews and I don't...

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Thank ALI A
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear ALI A, Thank you kindly for your comments towards our beautiful Paradisus Playa del Carmen . It is our pleasure to read you really like us. Please do not hesitate to contact us prior your arrival. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Euless, Texas
Reviewed 30 September 2016

We knew this would be an incredible trip but Paradisus was 2nd to none. The property is modern, clean and beautiful. We stayed on the La Perla side (adults-only) and is was peaceful and quiet. The room was clean and big. The bath tub was HUGE. I did a morning at the spa and it was very high end. We...

Review collected in partnership with Meliá Hotels International
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2Thank RandiHarvey99
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear RandiHarvey99, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Paradisus Playa del Carmen. We are overjoyed to read that you’ve enjoyed your stay. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in...

Quebec, Canada
Reviewed 30 September 2016

Must say that this hotel is definitely a five star hotel. Employees seemed much happier than most people on vacation. Always smiling, polite and willing to help. For those who do not like hot humid weather i would reccomend that you not travel in September( very humid, not much wind)

Review collected in partnership with Meliá Hotels International
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1Thank 436brycem
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear 436brycem, Thank you kindly for your excellent comment on TripAdvisor. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Warm greetings, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $419 - $1,194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Hotwire, Travelocity, Orbitz, Hotels.com, TripOnline SA, getaroom.com and Evoline ltd so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up rooms are nice. We had a room with hollow walls and ceilings it appeared because every morning we heard the workers roll by in their work carts and heard every footstep of the the upstairs guests.”
444arnec, 25 Apr 2017 | Read review
“I would not recommend the standard suite if you want a King size bed. One would be wise to upgrade and spend more money.”
284paulj, 25 Apr 2017 | Read review
“1 bedroom suite”
214milas, 24 Apr 2017 | Read review
“The rooms are really nice”
KCPauly, 24 Apr 2017 | Read review
“There are many choices to fit your needs. Pay attention to what the offers are as they matter in your overall access.”
jamieelizabethc, 23 Apr 2017 | Read review
5 of 5
Melia.com
US$808* /night
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Expedia.comUS$1,131
Booking.comUS$950
TripAdvisorUS$808
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Prices are for 1 room, 2 adults
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