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Paradisus Playa del Carmen La Perla

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Traveller (8027)
Room & Suite (1942)
Pool & Beach (1412)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,969 reviews)
“mole”(541 reviews)
“the grill”(545 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Additional information
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Offers from Paradisus Playa del Carmen La Perla
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Offers from Paradisus Playa del Carmen La Perla
Offers & Announcements: UP TO 45% OFF
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,858)
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Traveller rating
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1,170
369
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5,033
1,170
369
132
98
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All reviewsroyal servicemolethe grillsouth bargabi clubla palapa restaurantyhi spadinner reservationsalfredobutler serviceguest servicesswim up suitebali bedsour honeymoonpool partypersonal butlerall inclusive resort
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691 - 695 of 6,802 reviews
Reviewed 8 September 2017

We found this resort per trip advisor and based upon all the photos, amenities, and of course the reviews, we went for it. We did not regret it! The resort itself is huge and very nice, top notch, very well kept. Our room was very...More

1  Thank Samantha Z
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 9 September 2017

Dear Ms. Samantha Z, Thank you for the great rating and review after your recent stay at Paradisus Playa del Carmen, it was lovely read it. From the beginning to the end, every detail of our facilities, the Royal Service attention, our Luxury Suites, your...More

Reviewed 8 September 2017

Stayed at the Paradisus La Perla Playa del Carmen 2nd week in August. Wouldn't advise that time of year unless your good with severe humidity. That aside the property was awesome. We want to give a shout out to Miguel our shuttle driver from Best...More

Thank mreynolds65
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 11 September 2017

Dear mreynolds65, Thank you for providing such a glowing review and rating regarding your stay at our Paradise, Paradisus Playa del Carmen. We are thrilled that your experience exceeded expectations. It always means a lot when members of our staff are noted in reviews for...More

Reviewed 8 September 2017

My daughter had a destination wedding here recently and there were twenty guests total. Everyone had a wonderful time I heard. From the minute you arrive until your departure you will be given royal treatment by all staff. Everyone is focused on fulfilling any wish...More

1  Thank az680
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 11 September 2017

Dear Ms. az680, We appreciate your incredible positive and detailed review about your stay at Paradisus Playa del Carmen. Thank you for giving us the opportunity of being part of this important celebration and having created unforgettable moments. As you mentioned Paradisus Playa del Carmen,...More

Reviewed 7 September 2017

What a great way to spend mine and my friends 50th birthday. The hotel lived up to the photos and reviews online. We arrived very early, around 8am, and immediately felt welcomed. Fernando at the front desk was very accommodating, got us checked in quickly...More

Thank julzr110
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 8 September 2017

Dear julzr110, Thank you so much for the great rating and review after your recent stay at Paradisus Playa del Carmen. It is lovely to read the aspects you enjoyed the most during your stay, like the modern facilities, luxury suites, the delicious and assorted...More

Reviewed 7 September 2017

This resort was beautiful. From the time we checked in and were loaded into a golf cart to our Royal Service check in - complete with a wet lemon-scented towel, champagne and macaroons - to the time we checked out - it could not have...More

Review collected in partnership with Meliá Hotels International
2  Thank julietK4644WF
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$271 - US$689 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$271 - US$689 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8027)
Room & Suite (1942)
Pool & Beach (1412)
Dining (944)
Amenities (100)
Family and Play Areas (69)
Business Centre & Event Rooms (19)
Questions & Answers
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Sara-Ken2016
22 April 2018|
Answer
Response from Philip K |
Yes. They also have a pumping machine.
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Votes
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leefbye
20 April 2018|
AnswerShow all 2 answers
Response from ganache123 | Reviewed this property |
We had a swim up junior suite royal service. There are only about 5-6 of these rooms and the patio swim up area face the royal service pool. I am not sure about the rooms above them-they are probably junior royal service... More
0
Votes
Sherri P
16 April 2018|
AnswerShow all 2 answers
Response from AlyP | Reviewed this property |
My advice don’t eat room service!!! It’s disgusting food! It’s $5 delivery charge.
0
Votes
Room Tips
"We loved our master bedroom swim up, but if you are looking to save money, the junior suites are beautiful..."
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"All of the rooms are beautiful. We had a swim-up suite, which was amazing!"
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"For quiet & privacy get to La Perla and the Royal Service - so worth it with the exclusive areas and..."
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"Garden view was wonderful."
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