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Paradisus Playa del Carmen La Perla

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Paradisus Playa del Carmen La Perla
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7,737 Reviews from our TripAdvisor Community

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Showing 5,366: English reviews
Miami, Florida
Reviewed 8 August 2016

Excelent hotel and service. Everything there is beautiful, the food very good and the rooms a dream come true. BUT there is a big problem. .. THE LOCATION!!!. If you are going to stay just in the hotel for all your trip you don't have any problem at all. But if you want to go to the 5ta avenida Witch...

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Thank maguitasch
Chicago, Illinois
Reviewed 7 August 2016

I took a Belly Dance class with Hugo this week and it was SOOO much fun! He was a great instructor and made me feel comfortable. There are different classes throughout the week. I believe this week there was salsa, merengue and belly dance and they are usually at 3 or 4 pm. I really enjoyed myself and highly recommend!

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Thank Sylvia A
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Chicago, Illinois
Reviewed 7 August 2016

We did not know what to expect going in. All inclusive on cruise excursions can mean many things but usually mediocre food and cheap booze. Not so here. There are many wonderful choices for all palates and drink preferences. The resort is beautiful and very well managed. The staff, almost without exception, was courteous, helpful, and competent. The size of...

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1Thank U4744VEtimothyd
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Queens, New York
Reviewed 6 August 2016 via mobile

We are leaving tomorrow and though we are ready to get back home, we are so very sad to be leaving what has been an amazing stay. We have stayed at the Paradisus Resort in Punta Cana with Royal Service and this one has surpased our already high expectations. Our butler Alejandro did everything he could to make our stay...

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Thank RGlo
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Great Barrington MA
Reviewed 6 August 2016 via mobile

This spa was phenomenal. My massage was done by Daniel and he did a really great job. Amazing! I have never felt so relaxed before. Daniel is great and I recommend him to anybody. Everything about the spa was lovely and would defiantly be one of the reasons why I would come back here.

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Thank von335297
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Santa Barbara, California
Reviewed 5 August 2016

Wwent Thru costco travel. Great place to stay. Great customer service and the staff makes you feel so welcome.. A special shout out to Angel(Bell Person) went way beyond the call of duty with great customer service. We will be back!!

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2Thank Michael C
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

New York
Reviewed 5 August 2016

Staff at the hotel was amazing and the hotel was beautiful. We had a group of 75 go down for a wedding at a beach club nearby. The Romance Dept (Lillian) was great handling all our transportation and dinner requests. 2 complaints - 1) Group Booking - The group booking rate was not discounted. Melia.com ended up being cheaper. The...

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Thank jamesd1111
Houston, Texas
Reviewed 5 August 2016

Overall this was a beautiful, clean, and well-maintained property. Rooms are beautiful. Overall the service was very good. My comments below are only a "head's up" when choosing your resort! We chose Royal Service and rarely saw our assigned butler. However, the overall service is much better in the Royal Service pool and beach areas so I would recommend it....

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3Thank courtd247
Delran, New Jersey
Reviewed 5 August 2016

We spent 8 days relaxing and eating wonderful food. The service was great. That said two people stood out. 1. Alejandro - He was outstanding. He took care of everything including arranging private transportation to the airport last minute. If you book, ask for him 2. Renau from La Palapa stood out for his service. Most mornings he waited on...

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3Thank fd007268
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Ashburn, Virginia
Reviewed 5 August 2016

Highly recommend for couples however there are special areas for families as well. You will enjoy every single minute over there. If you enjoy beaches, pools, excellent food and beverages, romantic dinners, privacy, etc, etc, this is the place for you. I have been there twice and I will go more times without a doubt. Just keep in mind that...

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1Thank Juan E A
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $449 - $1,189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
823 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim-in/out, prefer ground level”
 of 5 bubbles miak762, 20 Feb 2017 | Read review
“Top floor, away from housekeeping, Ocean view must be nice! We wouldn't know!”
 of 5 bubbles ljrsales, 20 Feb 2017 | Read review
“We had rooms facing the ocean, looking across the property. This gave us morning sun and afternoon shade on our deck. JUST PERFECT.”
 of 5 bubbles peterp665, 18 Feb 2017 | Read review
“For a peaceful and private room, get an ocean-facing, swim up room.”
 of 5 bubbles U3790YZkimw, 16 Feb 2017 | Read review
“some rooms on the main floor offer you access to a pool at your doorstep.”
 of 5 bubbles M9338RKmaureenm, 16 Feb 2017 | Read review
5 of 5