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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$410*
US$259*
Great Deal
US$345*
US$410*
US$259*
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Paradisus Playa del Carmen La Perla
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8,143 Reviews from our TripAdvisor Community

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Showing 5,669: English reviews
Quebec, Canada
Reviewed 27 September 2016

In August we took a wonderful week vacation at the resort Paradisius La Perla. We wanted something special as it was our fist couple vacation in the last 5 years. We took the Royal service experience and we never regretted our decision! Armando took great care of us during our stay and we were always amazed with all the little...

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Helpful?
Thank Marie-Claude_MC
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Marie-Claude_MC, Thank you for your loyalty and for posting such a great comment on TripAdvisor. We are proud to provide excellent experiences. We will be waiting in you home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Brick, New Jersey
Reviewed 27 September 2016

Our butler, Alex, was amazing and made our trip very special for us. Staff was super friendly, food was delicious, bed was so comfortable, resort and room was very clean, I would definitely recommend this resort! I can't wait to go back!

Review collected in partnership with this hotel
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Thank stuerz93
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear stuerz93, Thank you for posting such a great note about your recent stay at Paradisus La Perla. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Grass Valley, California
Reviewed 27 September 2016

The food is really good, our butler was great. The drinks are so watered down I had 5 and there was no effect. Normally I drink 2 glasses of wine and feel tipsy. I loved having Royal service, La Palapa had good breakfast but dinner was just so-so.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 2mrads
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear 2mrads, Thank you kindly for your comments towards our beautiful resort. It is our pleasure to read you really like us. If you wish somenthing stronger to drink, please you just need to let us know. We hope to host you in not a distant future. Greetings, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

New York City, New York
Reviewed 26 September 2016

You wont be disappointed you could travel outside of the hotel and come back safely also the food is amazing the rooms are amazing the beach is impeccable the people are friendly the hotel makes you feel comfortable at all times plus I recommend to eat sushi by the bar the staff are great to conversate with

Review collected in partnership with Meliá Hotels International
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Thank robertpE6157VB
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear robertpE6157VB, Thank you for posting such a great note about your recent stay at Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Greetings, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Rougemont
Reviewed 26 September 2016 via mobile

Incredible property with gorgeous rooms and excellent amenities. Staff extremely over the top friendly and there for any need we had. Pools were nice, little small but sufficient. First floor rooms all had a swim out pool from the room. Spa was ok but not as good as I'm had at over 4 star properties. The biggest negative is the...

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Thank wetracing
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear wetracing, We appreciate the time that you have invested on writing an overview of your stay with us. And also we want to thank you for your comments of our service, especially from the entertainment staff. It is wonderful to read that you loved your stay with us and we hope to see you in not a distant future....

New Jersey
Reviewed 26 September 2016

Food was great and the service was up and beyond what should be expected. Fransico our butler could not have been any nicer. He decorated our room for the occasions and was very helpful with our dinner reservations. Juan our waiter at the beach made our beach days something to remember.

Review collected in partnership with this hotel
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1Thank Lorri S
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Lorri S, Thank you kindly for your comments towards our beautiful Paradisus Playa del Carmen. It is our pleasure to read you really like us. Please do not hesitate to contact us prior your arrival. Greetings, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Houston, Texas
Reviewed 26 September 2016

Ours was a 5 day 4 nights stay and we stayed in a one bedroom master suites. Second time in an all inclusive and this one is the stay you expect when you have high expectations. It is worth every penny. The room could not be bigger and more comfortable. We even think we could have stayed in a smaller...

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Thank dgpena
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear dgpena, We appreciate the time that you have invested on writing an overview of your stay with us. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and Management. We sincerely hope...

Eden Prairie, Minnesota
Reviewed 25 September 2016

Had a wonderful vacation at La Perla with a group of fellow business associates. Other than getting a bit too much sun (which is my own fault), our stay was perfect. This is an enormous resort, with every imaginable amenity and service. Staff was super friendly, and always there, with a smile, when you needed them. Room was very well...

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1Thank sgulpyy
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear sgulpyy, Many thanks for your excellent review on TripAdvisor; it was truly our pleasure to be your host at this tropical paradise. We are proud to read you are coming next year, please any assistance you may require contact me directly. I hope to meet you the next year. Greetings, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La...

Reviewed 25 September 2016 via mobile

We had an excellent time during our stay at this hotel. The food was excellent and the staff was very friendly. Very clean hotel and with lovely big rooms for accommodation. Lots of activities and specially enjoyed the pool exercise performed by Xavier.Highly recommended.

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Thank Rajesh P
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Rajesh P, Thank you for posting such a great note about your recent stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Brooklyn, NY
Reviewed 24 September 2016

So I have heard of this resort prior to booking and I went on trip advisor and saw all the amazing comments about this resort and said this is the place that my husband would be spending his 30th birthday. From the moment we entered on the premises we were treated PAMPERED. Even down to his birthday the hotel made...

Review collected in partnership with Meliá Hotels International
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1Thank Keisam85
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Keisam85, We appreciate your overview on TripAvisor. Or staff truly works hard to deliver the best service to you. We are proud of our concept LUXExperience® which is why we have the best food and a professional staff that is 24hours available for you. We hope to see you in your next visit to the Caribbean. Best wishes, Stefano...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $403 - $1,125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Prodigios Interactivos SA, Expedia, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#14 Top resorts Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 Spa Hotel in Playa del Carmen
#20 Luxury Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
946 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“swim up suites can be nosier but it's the closest to the pool”
906ericac, 24 May 2017 | Read review
“Only top floors offer glimpse of ocean”
nmgirl61, 22 May 2017 | Read review
“Go for a ground floor room...noise was not a problem at all.”
EmptyNester5516, 20 May 2017 | Read review
“Pool view rooms might be noisier than you want”
SGWsprite, 17 May 2017 | Read review
“If you want to see the ocean you need to book a room 3rd floor or higher.”
Busymom312, 17 May 2017 | Read review
5 of 5
Melia.com
US$259* /night
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Booking.comUS$345
TripAdvisorUS$259
TravelocityUS$410
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*Disclaimer
Prices are for 1 room, 2 adults
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