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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    2018-01-02 2018-01-03
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    Traveller (7896)
    Pool & Beach (1966)
    Room & Suite (841)
    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (467 reviews)
    “howler monkeys” (204 reviews)
    “steak house” (380 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 2Jan 3
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,757)
    There are newer reviews for Iberostar Tucan Hotel
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    2,771 - 2,775 of 4,686 reviews

    Reviewed 2 August 2011

    Just got back from a wonderful 5 nights at the Tucan. For all of you who are wondering, as I was, THE TUCAN AND QUETZAL ARE THE SAME HOTEL, JUST DIFFERENT SIDES OF THE PROPERTY. We stayed on the Tucan side, but the Quetzal side...More

    Thank 4tiresngas
    Reviewed 1 August 2011

    Firstly I would just like to say that I have never wrote a review on trip advisor however this hotel deserves all the positive feedback it can get! I travelled with my boyfriend in July for 2 weeks, we are a young couple who like...More

    Thank amberdan2021
    Reviewed 31 July 2011

    My daughter and I stayed at the Tucan from July 16 - July 21st and WE LOVED IT! This was my second trip back to the Tucan as I had stayed there last year as well. We had an Ocean Front Room 1028 and the...More

    9  Thank Sassy95330
    Reviewed 31 July 2011

    Hotel is 2 parts, Tucan and Quetzal, like 2 sides of an H with amenities in the middle. Open jungle area with toucan, parrot, agouti, boa,cotamundi, peacock, spider monkey, howler monkey, large tortoise, flamingo along walk to the beach and pool. Huge pool meanders along...More

    8  Thank jrowe2
    Reviewed 30 July 2011

    This was our third time here and loved it! Iberostar is our favorite hotel chain and this is our favorite Iberostar. The reasons are: Service- It's perfect. Even compared to the other Iberostars we've been to. Everybody's friendly. Waitstaff walk the beach and pool seving...More

    4  Thank Buckbo
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$209 - US$606 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #26 Top resorts Hotel in Playa del Carmen
    • #34 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, VISIT US, INC. , TravelUp, Booking.com, Orbitz, Hotels.com, Prestigia, Hotwire, Cancelon, Priceline, getaroom.com, Travelocity and TripOnline SA so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (7896)
    Pool & Beach (1966)
    Room & Suite (841)
    Dining (616)
    Hotel & Grounds (4669)
    Family and Play Areas (113)
    Business Centre & Event Rooms (41)
    Bathroom (36)
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    Sponsored by:
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    Ask a question
    Questions & Answers
    Mark F
    Hopefully someone can answer a few detail questions I have about Iberostar Tucan. Some reviews complain that the specialty restaurants are sometimes booked out for days. Does anyone know how early I can make reservations? My trip is booked for February, but I'd have no problem making reservations now or put it in my calendar to do it a week before arriving. Can I do it any time? Another question about the restaurants... some of the reviews mention restaurants that are listed for the Iberostar Quetzal (buildings 20-29). That side has the Steak house and the Italian restaurant. Are you able to dine at all of the restaurants, or just the 3 listed for Iberostar Tucan (Japanese, Mexican and Mediterranean)? Did anyone order room service? Is room service included in the all-inclusive package? The reviews here are the reason I chose this resort, but unfortunately the Iberostar website is pretty horrible for information.
    10 December 2017|
    AnswerShow all 5 answers
    Response from | Reviewed this property |
    We had no problem booking our a la cartes right when we booked in. You get to choose 3 out of the 5 restaurants for a weeks stay. Went to the Italian, Japanese and Steakhouse, loved them all. Enjoy your stay I loved this... More
    0
    Votes
    Anne B
    5 December 2017|
    AnswerShow all 3 answers
    Response from LuisMoonshine | Reviewed this property |
    Hi Anne , truly I have see the housekeeper early working , they never disturbs if you leave the not disturb label at you door . Also I remember see them late around 3 pm . They do an impressive job , not a grain of sand in... More
    1
    Vote
    Donna G
    20 November 2017|
    AnswerShow all 4 answers
    Response from Lesley T | Reviewed this property |
    we brought a therm cup but never used it as the drink service was so fab x
    2
    Votes
    Room Tips
    "fre wifi and the rooms, the more expensive the closer to the beach"
    Read review
    "Second floor, jungle facing buildings 13,14,15,16"
    Read review
    "Possibly near the jungle - there was construction across from us (near the pool) during the day. Avoid..."
    Read review
    "If you like quiet rooms stay in buildings further from the theater"
    Read review
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