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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,197 Reviews from our TripAdvisor Community

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Showing 4,417: English reviews
Trumbull, Connecticut
Reviewed 30 July 2010

Went back and was not disappointed. Went 2 years ago and not much change. Great for everyone. Just go. Great Value for money.

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2Thank efoden
Saint Louis
Reviewed 27 July 2010

We just returned from 5 nights at the Iberostar Tucan and enjoyed it very much. We travelled with our kids, 22 and 19. The grounds are beautiful and rooms are kept very clean. The jungle part of the area was also beautiful and you really felt like you were in a jungle. We asked for and got building 11 which...

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3Thank Zimfamily4
devon, uk
Reviewed 27 July 2010

Been there twice now. There are absolutely no complaints about anyone or any place. Think about what you have paid for your holiday and all i can say is that you will get every penny back in fantastic memories. Hand on heart i would say please visit this hotel and you will not be disappointed.

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3Thank debcharDevon_Uk
Southwest
Reviewed 25 July 2010

It always fascinates me when I read bad reviews of somewhere that I've stayed & particulatly enjoyed. Let me start by saying all the staff that we met were friendly, helpful & always smiling. We stayed for 2 weeks, the food in the buffet restaurant during the first week was excellant, the second week wasn't quite as good & we...

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2Thank stants
Houston, Texas
Reviewed 22 July 2010

1. I booked my reservations directly with hotel using the online link on their web page. At the last minute,we had a change from one adult person to another. While trying to check-in, the receptionist told me that I had to go back online and change my reservation to include the correct name or they couldn't check us in. Of...

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3Thank TXYorkieMom
Bel Air, MD
Reviewed 21 July 2010

My boyfriend and I just got back from the Tucan- our first trip to Mexico (7/10/10-7/15/10). First word of advice- get a direct flight because otherwise its just a hassle and really kills the excitement of being on vacation. PROS Did I mention beautiful? Being here is exactly what I imagine a tropical destination would look like- waterfalls, jungle, exotic...

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4Thank cerealgirl1982
Chicago, Illinois
Reviewed 21 July 2010

Me hubby and two kids 9 and 11 just returned from a week of heaven! My husband and I went last yr for a week for our anniversary and were so pleased we took the kids this time. Arrived and boy was it hot! Room was not ready so we had lunch and walked around with the kids. Next time...

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2Thank munchkieman
Snellville, Georgia
Reviewed 19 July 2010

This really is a place to check out and for your money, definately go all-inclusive. Also never trust the weather forecast. It was predicted rain all week and we saw a total of 3 hours. For the most part everything was great. My wife and I were joined by our daughter's family. Upon arrival to the hotel my wife tripped...

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3Thank rob35267
Assumption,Illinios
Reviewed 18 July 2010

We just returned from a week visit with 4 kids ( two 21 year olds a 19 and 17 year old) at the Iberostar Tucan. The staff is amazing especially Ophelia a very pleasant and great barmaid. The grounds are kept in great shape and yes there are monkeys all over the place and other assorted wildlife. We have stayed...

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2Thank RW1963
Salt Lake City
Reviewed 16 July 2010

We just returned from a week at Iberostar Tucan. We enjoyed our vacation so much! The good: The beach, the pool, the service, the grounds, the drinks, the other people we met, the resort cat, the wild animals, our room. The Tucan is clean and lovely, and everyone was helpful. I spoke some rusty Spanish, and the staff did their...

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3Thank BookLover70

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $237 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10 block or 13 is close to everything pool and ocean. lower floors are alittle musty smelling.”
 of 5 bubbles Smiles41, 17 Feb 2017 | Read review
“Can't remember what room we stayed”
 of 5 bubbles tilly1379, 16 Feb 2017 | Read review
“Just ask for an upgrade close to the beach. All the rooms are great!”
 of 5 bubbles 869kimy, 15 Feb 2017 | Read review
“If you let the hotel know your requirements they will try to meet them. There is no elevator. No issue with bugs etc... on ground floor.”
 of 5 bubbles 938judyd, 13 Feb 2017 | Read review
“room 1700 could hear entertainment but did not keep us awake.”
 of 5 bubbles Hippyho, 7 Feb 2017 | Read review
5 of 5