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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,271 Reviews from our TripAdvisor Community

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Showing 4,457: English reviews
Reviewed 20 April 2010

This was our second trip to the area, staying at Xcaret last time, so that is my only point of reference. My wife and I took our 7 and 9 year old. Good: 1) Grounds are a beautiful jungle. My 7 year old wanted to spend all day wandering around. The howler monkeys were outside our room window every day,...

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5Thank Clevelandrocks07
Strathmore, Canada
Reviewed 20 April 2010

We just spent 2 weeks at Iberostar Tucan with 40 friends and family. It was fantastic! Rooms: The rooms were nice and very clean. We were on the third floor and had monkeys on our balcony all of the time. Food: The lunch buffets became repetitive but we were there for 2 weeks. The food was good and the dinner...

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2Thank victoriasmom_7
Virginia Beach
Reviewed 20 April 2010

The hotel was as expected. I read many reviews and agree that this is a great hotel on a great beach for families. I felt the hotel and grounds were safe for my 10 year old and 14 year old to roam around without holding their hand. The jungle setting and animals delighted my boys. They especially liked the peacocks...

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2Thank kleavis
Greeley, Colorado
Reviewed 19 April 2010

We stayed at Iberostar Tucan the week of April 4th, 2010. We have been to Mexico several times, and a couple times on the Riviera Maya... This was definitely the best trip yet. The only thing I didn't like about the whole trip was the fact that it took us so long to get to the resort from the airport....

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4Thank coloradomom1102
Peabody, Massachusetts
Reviewed 19 April 2010

We just came back tonight and miss the place already. It was a very good hotel for the price. It is very family oriented and kids' friendly. The hotel is nice and colorful. It has a jungle theme going on and you walk through the forest. There are a bunch of animals around the property: tucans, peacocks, turtles, porcupines, monkeys,...

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3Thank marifp
manchester
Reviewed 19 April 2010

23 of us went to this hotel from the 29th march to 12th april for our wedding and what an amazing wedding it was!!! gabriela, our wedding coordinator was fantastic always kept in contact with me and our day was more than we expected. The hotel itself was amazing, i have never seen a hotel with a jungle inside it...

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1Thank annawilsonManchester
boulder, colorado
Reviewed 13 April 2010

We always come to this resort as a family, and our children are 8 & 9. We have stayed at various resorts along the Playacar/ Playa del Carmen beach, and this one is our favorite. First I will say that it is not a luxury property, and those of you that require 5 star accommodations in the US may want...

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5Thank mikabella01
Vancouver, Canada
Reviewed 13 April 2010

My Girlfriend and myself stayed at the Iberostar Tucan for one week in April and I have been to Playa Del Carmen and Cancun 8 times. This resort is also called the Iberostar Quetzel, which is on the other side but connected. The resort is very different with its jungle type atmosphere. All the staff and guests were really friendly....

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2Thank ChukMol
Chicago, IL.
Reviewed 12 April 2010

We stay in this area every year. The Tucan was exactly what we expected from an Iberostar hotel and from reading the reviews. Everything at the resort was clean, well kept, and in good working order. The entire staff was always very professional and friendly. 10 days of complete paradise! My son cut his foot in the pool on a...

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3Thank JimChicago_IL_
Reading, United Kingdom
Reviewed 11 April 2010

My boyfriend and I stayed at the Iberostar Tucan from 18-28 April 2009, taken me a while to get round to the review so apologies for the delay! We had an absolutely fantastic time and would highly recommend this hotel. We would not hesitate to stay here again! I have broken down my review into sections to make it easier...

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6Thank Midnight_Lila

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $259 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#13 Green Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room nicely place in the middle of the resort , exactly midway between the main areas and the beach”
 of 5 bubbles Tennjed420, 17 Mar 2017 | Read review
“Room in building 15 get the full effect (LOUD) of the entertainment. Pass on this one, unless you want to stay up until Midnight”
 of 5 bubbles Megaslim99, 17 Mar 2017 | Read review
“Near the ocean or south facing for noise levels at night”
 of 5 bubbles elizabeth_pierre, 14 Mar 2017 | Read review
“All of the rooms are good, but choose one as close to the beach as possible, and you will be happy.”
 of 5 bubbles Andrew780, 13 Mar 2017 | Read review
“Ask for a room not facing the south. The resort next door is very noisy especially in the evening.”
 of 5 bubbles VirginiaS303, 12 Mar 2017 | Read review
5 of 5