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Iberostar Tucan Hotel

6,869 reviews
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Traveller (8009)
Pool & Beach (1987)
Room & Suite (880)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(472 reviews)
“howler monkeys”(209 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (6,869)Write a Review
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Traveller rating
2,829
1,331
374
134
79
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2,829
1,331
374
134
79
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle pathswim up bardressel diversjungle atmospherejapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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2,881 - 2,885 of 4,747 reviews
Reviewed 13 June 2011

I stayed at the Tucan for 12 days and the beginning of June. I had a wonderful time and would recommend this hotel to anyone considering a trip down to Playa del Carmen. I reviewed a lot of reviews before choosing this hotel, and was...More

8  Thank I_heart_vacation_11
Reviewed 13 June 2011

Just returned home (1 hour ago) from spending a week at the Iberostar Tucan and we cannot say enough good things about this place and our experience while there. The staff is friendly, outgoing, accommodating, and refreshing. They always had a smile and would go...More

15  Thank Len C
Reviewed 13 June 2011

We were a group of 6, all couples, ages 26-30. The first concern within our group was the safety in Mexico, mostly the transportation from the airport to Playa. We booked a private shuttle at the Playa.info website....the service was great and we felt VERY...More

6  Thank michelle83griffin
Reviewed 12 June 2011

Excellent holiday.Good food, very clean, great location. Fantastic theme restaurants especially the steak house. Nothing was too much trouble for the staff. First time at this hotel, but have been to Mexico three times previously. First time we have not had a dodgy tummy. I...More

7  Thank neetrip
Reviewed 8 June 2011

This resort is fantastic. It was our first all inclusive experience and it could not have been better. Everyone is so friendly and they just cater to your every need. The Apple Vacation representatives are very helpful, and will answer all your questions to make...More

12  Thank HonestReviewer1234
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$198 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8009)
Pool & Beach (1987)
Room & Suite (880)
Dining (619)
Family and Play Areas (114)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
christianlucy2016
18 February 2018|
Answer
Response from clarvey | Reviewed this property |
The beautiful grounds of this resort and the beach are my gym!
1
Vote
Skmoon
17 February 2018|
Answer
Response from FlyMe2TheBeach |
No cafe, but restaurants will make cappuccinos or Mayan coffees
0
Votes
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123456320
Room Tips
"Higher floor rooms better as peacocks roost on the ground floor balconies and can be loud in the AM."
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"Room in buildings, 10, 11 or 12"
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"superior room in basement"
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"All rooms are great no matter where you stay"
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