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Iberostar Tucan Hotel

6,872 reviews
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Traveller (8017)
Pool & Beach (1987)
Room & Suite (880)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(472 reviews)
“howler monkeys”(209 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (6,872)Write a Review
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Traveller rating
2,830
1,332
374
134
79
Traveller type
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LanguageEnglish
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2,830
1,332
374
134
79
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle pathswim up bardressel diversjungle atmospherejapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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2,901 - 2,905 of 4,749 reviews
Reviewed 17 May 2011

I have been to this resort 4 times in the past year and a half. Once for Vacation, once for scouting wedding locations, once for a friends wedding and Last time was for my own wedding. I havent seen many reviews about wedding so this...More

1  Thank Jmv247
Reviewed 16 May 2011

Absolutely loved the Iberostar Tucan. The entire staff was extremely friendly, smiled at you and said "hola" as you walked by them. Entertainment staff was very good and even kept the guests entertained on the beach throughout the afternoon by participating in different activities and...More

5  Thank Phyllis82
Reviewed 16 May 2011

The wife and I arrived after a four hour flight. The airport was fine checkked bags and got to cancun transfer with no probl;ems. The driver was fantastic he made a convienance stop and we bought a few beers and such before going on to...More

11  Thank irishinmex
Reviewed 15 May 2011

Great hotel! Firstly, the service was wonderful, the staff are so helpful and friendly and efficient. They were generaly good at English / multilingual, which was nice. This was our first stay at the Tucan, and first trip to Mexico. We booked it very last-minute,...More

21  Thank Teece88
Reviewed 14 May 2011

This is my 5th visit to this hotel. It is in a great location - you can walk outside the resort in the Playacar area and there is a shopping plaza about a 5 minute walk away. Its about 2 miles to Playa del Carmen...More

1  Thank mln304
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$194 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8017)
Pool & Beach (1987)
Room & Suite (880)
Dining (621)
Family and Play Areas (114)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
christianlucy2016
18 February 2018|
AnswerShow all 2 answers
Response from Kenny K | Reviewed this property |
It is not you everyday gym but it is clean and has several pieces of equipment in it.
1
Vote
Skmoon
17 February 2018|
Answer
Response from FlyMe2TheBeach |
No cafe, but restaurants will make cappuccinos or Mayan coffees
0
Votes
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123456320
Room Tips
"Rooms are all quiet, consider location to pools, restaurant and ocean. See the map of the rooms and hopefully..."
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"Higher floor rooms better as peacocks roost on the ground floor balconies and can be loud in the AM."
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"Room in buildings, 10, 11 or 12"
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"superior room in basement"
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