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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,207 Reviews from our TripAdvisor Community

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Showing 4,422: English reviews
Wisconsin, USA
Reviewed 14 February 2010

We were pleasantly surprised by the Iberostar Tucan! Some of the reviews that we read were less than complimentary, and we were reallu concerned about the condition of the beach. Things worked out great. Beach: The beach renovation is complete. We stayed at the Sandos next door last year, so we knew that the sand whales and lack of beach...

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4Thank SouthernWis
Chester, United Kingdom
Reviewed 13 February 2010

written By L walmsley, My partner Eric and I and I have have just returned from here, We stayed at the Iberostar Bavaro in the Dominican Republic last year and booked this one in Mexico (tucan) simply cause we loved the service of the Iberostar last year, we knew nothing about Mexico or this particular hotel before booking, just thought...

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4Thank Sidandnancy12
Toronto
Reviewed 11 February 2010

The best part of this resort is its jungle. Seeing the animals every day is like an excursion in itself. There are monkeys, flamingos, peacocks, roosters, swans, and these funny giant rat/bunny mixture looking animals. BEACH: the best in the area. Visited the other Iberostars and also a RIU and the walk from those resorts to the beach is very...

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3Thank gizmo009
Vancouver, Canada
Reviewed 11 February 2010

Food was, adequate at best. Serving times were confusing. Little to no soundproofing in the rooms, so we were awoken by screaming kids, yelling drunkards, etc.

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2Thank TheQuietOne75
New York City, New York
Reviewed 11 February 2010

Playacar is my new favorite place to go to. I felt safe but not trapped inside a resort for 6 days. Iberstar Tucan was the first Iberostar, I have ever stayed at. It was clean, staff very friendly, and food was good. I am not a picky eater but I am picky when it comes to where i sleep and...

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3Thank Jmv247
Devon, England
Reviewed 11 February 2010

We stayed here in May 2008 and got married here also. Ourselves and our immediate family stayed here and our friends stayed at other hotels nearby. It was a very nice hotel and the gardens and the animals were amazing. The buffet food was very nice and a great selection of different things every night. Speciality Restaraunts were ok but...

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1Thank Neil_and_Helen007
northbrook,il
Reviewed 9 February 2010

Just got back from Iberostar Tucan..absolutly love this resort.... originaly we went to the Riu Playacar.(not fam.resort not for us..lot of drunk pepole,dirty pools,kids club that's a joke)..have to change resort so we went to IBEROSTAR..which is really nice,clean,friendly resort. Lot of animals to see ...it's like paradise in the wolrd...Going back next time ;)

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5Thank frankNorthbrook_il
Michigan
Reviewed 6 February 2010

Iberostar Tucan/Quetzel.. Just back on 2/6 and the beach was open from 2/1-2/6. There is still an orange fence that you must walk through however, it isn't too invasive view- wise and really no noise or chaos from any work. In fact, all work was quite far away. Everything is great at this resort! So many awesome creatures, jungle area,...

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5Thank MIbeachgirl
Chicago, Illinois
Reviewed 6 February 2010

Iberostar Tucan in Playa del Carmen is a beautiful place. Nice walkways thru the resort in a jungle setting. Wildlife and birds everywhere. The staff at the buffets were very accommodating, and the food was very good to other resorts I have stayed at. The Staff at the check in desk are somewhat less helpful in accommodating you then anywhere...

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3Thank warmonger1
Sharon, MA
Reviewed 5 February 2010

This review will be placed in both Iberostar Tucan and Iberostar Paraiso Beach - because we wound up staying in both. This year we decided to return toTucan for the 6th time after 3 years of wandering through other mexican hotels. Upon arrival we learned that the beach was closed for government-sponsored repairs. The hotel was probably 1/3 full, and...

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5Thank nbdoc

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $238 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room near the beach very quiet.”
 of 5 bubbles crittercat1205, 24 Feb 2017 | Read review
“Dont get a room across from the theater.”
 of 5 bubbles 84geoffc, 23 Feb 2017 | Read review
“If you like going to bed before 10pm you should get a room closer to the beach so you won't hear the noise or music coming from the theater.”
 of 5 bubbles ilg7, 21 Feb 2017 | Read review
“10 block or 13 is close to everything pool and ocean. lower floors are alittle musty smelling.”
 of 5 bubbles Smiles41, 17 Feb 2017 | Read review
“Can't remember what room we stayed”
 of 5 bubbles tilly1379, 16 Feb 2017 | Read review
5 of 5