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The Reef Playacar

5,122 reviews
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Traveller (3238)
Pool & Beach (996)
Room & Suite (419)
Overview
  • Excellent30%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from The Reef Playacar
Offers & Announcements: Package Deal
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,122)Write a Review
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Traveller rating
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848
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527
279
205
Show reviews that mention
All reviewschula vistaitalian restaurantthe ice cream parlorswim up barsmall resortjungle settinggated communitygreat beachnachosother resortsall inclusive resortplenty of chairsbuffet foodgrounds are beautifulentertainment staffcab ridehot dogs
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11 - 15 of 2,940 reviews
Reviewed 2 weeks ago

Second visit to the reef. Not much has changed. Some rooms have been remodeled, but the ones that haven't are still nice ( ditch the monster tub for a walk in shower). I like to watch news in morning but TV stations are all Spanish...More

2  Thank Marc R
A TripAdvisor Member
11
Reviewed 2 weeks ago

We always stay at The Reef when we go to Playacar, cozy intimate setting, great beach, lots of chairs and umbrellas and the food has greatly improved since our last visit. Close safe walk to town from the resort, it was a very nice stay.More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from TheReefResorts, Brand Executive at The Reef PlayacarResponded 2 weeks ago

Dear guest, Thank you for the trust you gave us for choosing our hotel once again as your holiday destination. We were very happy to welcome you here again and to provide you the courteous service you deserve. We are pleased to know that you...More

Reviewed 2 weeks ago

Please look into the sewer smell outside building 15/16. Every morning walking by was a terrible smell! A large bug was found in our room. Room was clean. Maid service was very good. One morning we had no hot water. Over all a great trip...More

Review collected in partnership with this hotel
Thank C9515YLkevinw
Reviewed 2 weeks ago

Bring your own mattress , unless you are use to sleeping on a rock hard mattress! Paid for internet kept dropping! Not worth the $21 for 2 days Location is great Resort lay out is great Beautiful nature walk ways around property

Review collected in partnership with this hotel
Thank Susan T
Reviewed 2 weeks ago

Enjoyed a great week at the Reef Playacar. It will definitely be a place that I will visit again. We had a little hiccup upon arrival with our room, but it was resolved to everybody's satisfaction the next day. We are not super hard to...More

Thank Happytravels453
Response from TheReefResorts, Brand Executive at The Reef PlayacarResponded 2 weeks ago

Dear Happytravels453, Thank you for letting us know about your wonderful experience at our hotel. We must say we cannot express enough our satisfaction about the positive experience and sensational time you mention to have spent in our property. We are pleased to hear that...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$184 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#57 Spa Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$184 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Playa del Carmen
#49 Top resorts Hotel in Playa del Carmen
#57 Spa Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3238)
Pool & Beach (996)
Room & Suite (419)
Dining (310)
Amenities (62)
Family and Play Areas (48)
Business Centre & Event Rooms (13)
Questions & Answers
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hollywood_hooch
2 February 2018|
Answer
Response from CanadaDanYWG | Reviewed this property |
Not great right out in front (a lot of sand bottom with no structures for fish and decent waves two weeks ago anyway) but the water sports shop, Reef Marina, runs an inexpensive boat excursion up the coast a bit ($15 if I... More
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Room Tips
"Only a few rooms have a partial beach view. No elevator - top floor is 3 floors up."
Read review
"My wife and I always ask for 3rd floor room to cut down on traffic."
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"all rooms are close to everything, small resort"
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"No real ocean front but the garden view was nice... rooms on the edge contend with noise from service paths."
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