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    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
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    US$311
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    Traveller (3076)
    Pool & Beach (964)
    Room & Suite (364)
    Allegro Playacar
    4,806 reviews
    #87 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,839 reviews
    #105 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,007 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,577 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent29%
    • Very good42%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “chula vista” (76 reviews)
    “nico's bar” (43 reviews)
    “terraza grill” (40 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Playacar
    Offers & Announcements: Package Deal
    Allegro Playacar
    4,806 reviews
    #87 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,839 reviews
    #105 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,007 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,577 reviews
    #61 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,657)
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    There are newer reviews for The Reef Playacar
    See the most recent reviews

    1,721 - 1,725 of 2,762 reviews

    Reviewed 18 October 2011

    Visited from 8 till 15 October Lets start with other bad reviews, if you check the websites you will see they are upfront about upcharges for things like steaks and specialty coffees, shouldnt be a surprise if you do your homework. Check In: A breeze...More

    4  Thank John T
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 19 October 2011

    Thank you so much for your useful information and description of The Reef! We feel very happy and proud to have you as a Repeat customer with us and to hear so many positive comments about our Resort. As you mentioned we try to be...More

    Reviewed 16 October 2011

    We got to the hotel and everything seems nice. The grounds are very beautiful and very well kept and the little rodents running around are neat to see BUT the room we were put in stunk BAD. We got there on Friday early afternoon and...More

    4  Thank Stacy D
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 21 October 2011

    Thank you very much for your compliments regarding the jungle-like setting, our beach, pools, snack bar and customer service. We are sorry to hear that you did not find the rooms comfortable and that you were so disappointed in this aspect. We will make sure...More

    Reviewed 15 October 2011

    This was my first trip to the Riviera Maya and i would return. The Staff was really good ,,, the food was enjoyable. I always found something a liked, and i was pleased with my room and comfort of the bed. The only thing that...More

    1  Thank GiselleD
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 17 October 2011

    Thank you very much for sharing your opinion on Tripadvisor. We are glad to know that you enjoyed your stay at the Reef Resort and that important aspects as the the quality of food, customer service and beach made you feel happy and comfortable here....More

    Reviewed 14 October 2011

    My review will be like many others who were disappointed with their stay at the Reef. We selected this hotel through our travel service (Vacation Travel Club- don't even get me started on that topic), and when we arrived there was no reservation for us....More

    1  Thank Yolanda D
    Response from ReefPlayacarResort, Owner at The Reef PlayacarResponded 18 October 2011

    Thanks so much for your review! We are very happy to know that you enjoyed your honeymoon at the Reef. Thank you also for mentioning the convenient size of the hotel, variety of meals, Restaurants and comfortable rooms. We will share your comments with our...More

    Reviewed 12 October 2011

    Stayed at the Reef October 1st to 8th with my husband, brother in law, and his girlfriend. This was me and my husband's second time traveling to this area. The previous time we stayed at the Gran Bahia Principe Tulum a 5 star, larger resort....More

    1  Thank NewlywedPV
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 20 October 2011

    Thank you very much for providing feedback to us. We really appreciate your highlights regarding all positives and negative aspects of your stay here. As you mentioned we do not have disco at this hotel and there are some items in the A la carte...More

    Allegro Playacar
    4,806 reviews
    #87 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,839 reviews
    #105 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,007 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,577 reviews
    #61 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$156 - US$588 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Top resorts Hotel in Playa del Carmen
    • #56 Spa Hotel in Playa del Carmen
    • #64 Family Hotel in Playa del Carmen
    • #66 On the Beach Hotel in Playa del Carmen
    • #80 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotels.com, Agoda, HotelsforEveryone, Cheap Tickets, Travelocity, HotelQuickly, TripOnline SA, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reef Playacar Hotel Playa Del Carmen ,
    • Reef Club Playacar ,
    • Reef Playacar Mexico ,
    • Reef Playacar Playa Del Carmen ,
    • The Reef Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3076)
    Pool & Beach (964)
    Room & Suite (364)
    Dining (296)
    Hotel & Grounds (1609)
    Family and Play Areas (46)
    Bathroom (43)
    Business Centre & Event Rooms (12)
    Nearby
    Sponsored by:
    Allegro Playacar
    4,806 reviews
    .31 km away
     
    Sunset Fishermen Spa & Resort
    1,007 reviews
    .39 km away
     
    Eurostars Hacienda Vista Real
    631 reviews
    .48 km away
     
    Hotel Riu Palace Riviera Maya
    5,463 reviews
    .10 km away
     
    Nearby Restaurants
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    Casa Sofia Playa del Carmen
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    Perche No Restaurante Pizzeria
    101 reviews
    1.24 km away
    Casa Cenote
    243 reviews
    .77 km away
    Nearby Attractions
    Riviera Maya
    646 reviews
    .16 km away
    Plaza Playacar
    434 reviews
    .66 km away
    Xaman Ha Aviary
    207 reviews
    .89 km away
    Playacar Center
    18 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Cyndee C
    13 July 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear Cyndee C, Thank you for contacting us. It is a pleasure to know that you will visit us again this year! Regarding your query about the bycicles please let us inform you that we have them available for our... More
    1
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    kericksonr
    12 July 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear kericksonr, Thank you for contacting us. We are sorry to know that there have been some inconveniences with the Premium up-grade and we would like to follow up on this. Please email us to the address that appears on... More
    0
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    Room Tips
    "Choose a room close to the pool"
    Read review
    "Ask for a room closer to the pool area or in the middle of the resort."
    Read review
    "read reviews before booking"
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    "Premier Package Recommended"
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