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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    +1 866-336-4083
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    2017-11-28 2017-11-29
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    US$539
    US$141
    SAVE US$398
    US$161
    US$141
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    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,262 reviews)
    “aqua park” (452 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
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    Rooms
    Nov 28Nov 29
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (13,007)
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    1 - 5 of 7,503 reviews

    Reviewed yesterday

    We just completed a 14 night stay at Sandos Caracol Eco Resort. The rooms were clean, the staff incredibly friendly from reception to grounds workers to restaurants. Our favorite thing of our trip was visiting Los Lirios for breakfast and lunch every day. The staff...More

    1  Thank caholmstrom
    Hotel's Favourite
    Reviewed 8 April 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    18  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded 10 April 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed yesterday via mobile

    Review A wedding more perfect that I could have ever dreamed of! In October this year my fiance and I along with 10 guests stayed at Sandos Caracol Eco Resort for 2 weeks, during our stay we had our legal wedding ceremony and it was...More

    Thank CAA1586
    Reviewed 2 days ago

    Just back from the Sandos Eco where we stayed in a Select Club Room for 14 days on an AI basis (as part of a wedding party of 35+ guests). Had an amazing trip despite some of the basics lacking at this resort. Positives -...More

    3  Thank Nicholas P
    Response from Web_Sandos, Director de Relaciones con Clientes at Sandos Caracol Eco ResortResponded yesterday

    Dear Guest, We would like to thank you the time you have taken for sharing such great things about your recent stay at Sandos Caracol. It is wonderful to know that you felt welcomed by us and that your experience was a pleasant one. We...More

    Reviewed 2 days ago via mobile

    This hotel is terrible. It stinks of sewage and there are racoons and animals jumping all over your food. Rooms are damp and not up to standard. The queue at reception is an absoloute joke. I could go on and on. Complained to hotel but...More

    Thank jjebb91
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$171 - US$612 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #46 Top resorts Hotel in Playa del Carmen
    • #53 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, BookIt.com, Booking.com, Hotwire, Travelocity, HotelsforEveryone, Cheap Tickets, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveller (14360)
    Pool & Beach (2793)
    Room & Suite (1321)
    Dining (1094)
    Hotel & Grounds (8855)
    Family and Play Areas (648)
    Bathroom (156)
    Business Centre & Event Rooms (72)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
    Get quick answers from Sandos Caracol Eco Resort staff and past guests.
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    Room Tips
    "Condo style. Very nice."
    Read review
    "I personally would ask for a ocean view room, but all of the rooms not on the ocean are pretty much in the..."
    Read review
    "If traveling without children, consider the Select Club option for access to the Adults Only pool and beach..."
    Read review
    "Beach views are my favorite"
    Read review
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