We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Riu Playacar

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Riu Playacar
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,525 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,429: English reviews
Winnipeg, Canada
Reviewed 3 days ago NEW

This is our 4th visit to Riu Playacar, 1st time after resort was renovated. Awesome job at renovations... Arrived Jan. 21/2017 for a 2 week visit, received a room in building 2 , checked with front desk next day to see if we could move to another building further away, staff at the front desk was accommodating and helpful and...

 Report
Helpful?
2Thank DonnaI10
Amsterdam
Reviewed 3 days ago NEWvia mobile

With my husband and 4 years old daughter, we spent a week in this hotel. Plus: the hotel is spotless clean, the staff is always very friendly, the all inclusive drinks are a big plus and there is a service on the beach and and on the pool, very nice! The pool and the beach are nice and you always...

 Report
Helpful?
1Thank Giulia74Amsterdam
Cornwall, Canada
Reviewed 3 days ago NEWvia mobile

LOVED LOVED loved our stay at RIU PLAYCAR! PERFECT resort in every way! Playacar is a safe gated area! Beautiful sandy beach, you can walk a long way along the beach on both sides of resort! To the left, you can walk to Playa de Carmen (20-30 minute walk from the resort)! LOVED it!!! A must do! Hotel has been...

 Report
Helpful?
2Thank Carole D
Syracuse, Utah
Reviewed 3 days ago NEW

We stayed with a large group and were very happy with the resort. The most beautiful beach I've ever seen, friendly and helpful staff, nice rooms and tasty drinks! The downside was the food. Great variety but much of the buffet was bland. I recommend the Italian restaurant and the steak place near the beach. The WiFi is poor unless...

 Report
Helpful?
1Thank DesertRose1977
Reviewed 3 days ago NEWvia mobile

We just got back from five days at the Riu Playacar and we had an AMAZING stay! The staff is absolutely amazing and so kind. Valentino is a GREAT entertainer and really made our trip that much better. Osvaldo at the bar by the stage is hands down the best bartender we've ever had. Him, Enrique, and Nelson at that...

 Report
Helpful?
1Thank Kayla T
New York City, New York
Reviewed 4 days ago NEW

Really enjoyed the setting of the resort, with the 2 pools, and beautiful beach. Great location just a 5-10 minute cab ride to downtown Playa, costs about $ 5 US if I remember correctly. The food, however, is really not so good. All 3 of us felt generally not well after every meal. Many of the options look very nice...

 Report
Helpful?
Thank Bryan T
Leeds, United Kingdom
Reviewed 4 days ago NEW

Once again thanks to reviews on Trip Advisor, we were able to make an informed choice of where to stay and received useful tips regarding our recent holiday to Mexico. We booked in November to travel 24th January 2017 with Thomson to the Riu Playacar, in Playacar , We flew on the Dreamliner 787 from Manchester and our flight left...

 Report
Helpful?
4Thank leedsrhino
Nottingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just arrived home after a 2 week stay. Great small family friendly hotel and good for the money (for reference we paid £1050 each for 2 weeks, and a nominal amount for our under 2 boy with Thomson from the uk) Rooms were clean and modern. Bed was very comfortable and a good selection of pillows (I'm a really fussy...

 Report
Helpful?
1Thank mattmay83
Reviewed 6 days ago NEW

Had a blast with my sister and mom. Beautiful beach view by the pool. Many water sports are included. Thin on wait staff around the pool area - we usually got our own drinks. The wait staff was very friendly....just not enough workers. The food was mediocre at best. There is no room service. There is no coffee pots in...

 Report
Helpful?
2Thank 376elainev
Laval, Canada
Reviewed 6 days ago NEWvia mobile

This is not really a 5star hotel as they advertise but we knew before hand so we enjoyed our stay. Been to the sunset princess a few years ago which I consider a 4.5 so for me this Riu Playacar I consider a 3.5. Overall: Good resort, friendly staff and great food. Rooms: its not because you painted white all...

 Report
Helpful?
2Thank Helena R

5,592 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5120)
Viewed
Pool/Beach Area (1341)
Viewed
Room/Suite (426)
Viewed
Hotel & Grounds (907)
Viewed
Family/Play Areas (131)
Viewed
Dining (493)
Viewed
Bathroom (69)
Viewed
View from Room (79)
Viewed
Business Centre/Function Rooms (19)
Viewed
0:20
Videos (3)
Viewed
Other (1652)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (460)
Viewed
Amenities (75)
Viewed
Beach (26)
Viewed
Habitación Doble (38)
Viewed
Junior Suite (50)
Viewed
Kids Pool (6)
Viewed
Main Pool (16)
Viewed
Pool with Connecting Pool Bar (8)
Viewed
Dining (90)
Viewed
Second Pool (11)
Viewed
The Hotel (95)
Viewed
Vista al Mar (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.5 km away
Hotel Riu Yucatan
Hotel Riu Yucatan
#60 of 212 in Playa del Carmen
5,329 reviews
0.6 km away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#36 of 212 in Playa del Carmen
5,128 reviews
0.7 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#40 of 212 in Playa del Carmen
6,195 reviews
Show Prices
Show Prices
Show Prices
21.6 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,402 reviews
28.0 km away
Grand Palladium White Sand Resort & Spa
0.4 km away
ClubHotel Riu Tequila
ClubHotel Riu Tequila
#49 of 212 in Playa del Carmen
7,396 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $288 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz and Travelocity so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
382 questions
Ask a question

See all questions (382)

Questions? Get answers from Hotel Riu Playacar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buiildings 4 and up would be best , love to stay in building 8 next time( closest to the beach)”
 of 5 bubbles DonnaI10, 16 Feb 2017 | Read review
“Lots of walking! Choose either close to beach or close to most restaurants.”
 of 5 bubbles DesertRose1977, 16 Feb 2017 | Read review
“From what I read, most of the rooms are now fine given the recent renovation.”
 of 5 bubbles bryant765, 15 Feb 2017 | Read review
“Block 7/8 very good”
 of 5 bubbles leedsrhino, 15 Feb 2017 | Read review
“No elevators. Building 8 is closest to beach.”
 of 5 bubbles 376elainev, 13 Feb 2017 | Read review
5 of 5