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Hotel Riu Playacar

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Hotel Riu Playacar
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4,527 Reviews from our TripAdvisor Community

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Showing 2,429: English reviews
toronto, ontario
Reviewed 12 February 2006

I recently went to the Riu Playacar and i had an amazing time. I found that it was great for all age groups. I went with people in their 30s\40s, mid 20s, late teens, and children ages 8 and 10. We all agreed that this was much better than any other vacation we have had in the past. The entertainment...

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17Thank toronto289
Dayton, Ohio
Reviewed 12 February 2006

We just got back from Mexico and before we left we read all the reviews on the Riu Playacar resort. After reading some of them we wondered if we were at the same place. We have stayed in other all inclusive hotels so here is our personal impression. We had a wonderful week. The hotel is smaller than the other...

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25Thank cjschisler
Bergisch Gladbach, Germany
Reviewed 6 February 2006

We stayed in the Playacar for two weeks in January 2006. The hotel is rated as a 5 star resort, but to our impression it was just a 3 star with a 4 star service. The rooms are basic and do not impress to much. The rooms are kept clean, but details such as stained towels, (shower)curtains and bed sheets...

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19Thank Jessy1310
Chaska, Minnesota
Reviewed 5 February 2006

We booked this hotel based on what we read on this very site and we were not disappointed. Though no hotel is perfect, and this hotel does have a couple of minor negatives, we thought the positives far outweighed them. First of all, I have never experienced service as attentive, friendly and fast as I have at this hotel -...

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30Thank MexicoChica
Dallas
Reviewed 30 January 2006

I would describe the Riu Playacar as an "old style" all inclusive. Bad food options, tons of children, and not so clean. At checkout, we found the front desk personnel less than charming. We were told that dinner reservations could only be made at breakfast, and since we just checked in we would have to wait until tomorrow. So our...

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8Thank averageguy
Longmont, CO
Reviewed 30 January 2006

A mid-December, post Katerina and Wilma hurricane wedding at the RIU Playacar was a memory-maker beyond belief for 57 guests who ranged from age 4 to almost 84 with lots of late 20-somethings and 50ish folks. The palm trees were a little battered, but the all-inclusive package worked well and the resort was just the right size for our group--big...

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8Thank PressKids
pana,illinois
Reviewed 25 January 2006

Great place to stay for a relaxing vacation's. You want to see the sight's. No problem, someone to help you arrange that. Very safe. Food was great!! trip you will never forget. But the beds are really hard. Everyone working there are very helpful and polite!!!!

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11Thank cinnie
Pickerington.Ohio
Reviewed 22 January 2006

We stayed at the Riu Playacar from Dec.25th till Jan.1st of 2005 and had a great time. When you talk to other people at other resorts they complain about hard beds and watered down drinks so this is just not a Riu complaint. We stayed in building 1 and had no problem. No noise, clean rooms, and the air worked...

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12Thank Ring1717
New Berlin, Wisconsin
Reviewed 16 January 2006

Just returned from 7 wonderful days at the Riu Playacar (Jan 7 - Jan 14). A group of 58 people went with us to celebrate our daughters wedding at Xcaret. All 58 people had exceptional times. The resort is beautiful. The beach and pool are beautiful and there was no shortage of chaises to sit on. The rooms are great....

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18Thank Ourreggie
A TripAdvisor Member
Toronto, Canada
1 review
9 helpful votes
Reviewed 15 January 2006

I had an amazing time in Mexico, thanks to this wonderful resort. It was my first all inclusive tropical vacation and we really couldn't have asked for more. My cousin and his bride were married on this vacation, so the trip was a memorable one for sure! There were 83 of us (in our group) to be accomodated, and the...

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9Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $288 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buiildings 4 and up would be best , love to stay in building 8 next time( closest to the beach)”
 of 5 bubbles DonnaI10, 16 Feb 2017 | Read review
“Lots of walking! Choose either close to beach or close to most restaurants.”
 of 5 bubbles DesertRose1977, 16 Feb 2017 | Read review
“From what I read, most of the rooms are now fine given the recent renovation.”
 of 5 bubbles bryant765, 15 Feb 2017 | Read review
“Block 7/8 very good”
 of 5 bubbles leedsrhino, 15 Feb 2017 | Read review
“No elevators. Building 8 is closest to beach.”
 of 5 bubbles 376elainev, 13 Feb 2017 | Read review
5 of 5