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Hotel Riu Playacar

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4,306 Reviews from our TripAdvisor Community

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Showing 2,340: English reviews
A TripAdvisor Member
Reviewed 25 July 2004

In late June, my husband and I honeymooned at the Riu Playacar in Playa del Carmen and found it to be a wonderful tropical paradise where everyone was helpful and kind and the accommodations were fantastic! We could not think of one negative thing regarding our stay. The resort was absolutely beautiful and the people employed there work hard every... More 

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A TripAdvisor Member
Reviewed 21 July 2004

i decided to take my 19 year old step-daughter and her boyfriend on a trip. it was a surprise for my husband! we arrived and got great rooms near the pool. the resort is very pretty. it was average compared to other places i have been to. we got a great last minute deal and it was for the kids.... More 

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Perry Hall, Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 July 2004

This was our first trip to Mexico. My husband and I stayed here 6/13-17/2004. We had a wonderful time. Staff was excellent, food was good (I'm a picky eater), well stocked frig everyday, clean rooms, enjoyed nighly shows, drinks flowed freely, etc. The beach area was breath taking, especially at night when you look across the ocean and see Cozumel... More 

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1 Thank Jubo
A TripAdvisor Member
Reviewed 20 July 2004

My husband and I spent our honeymoon over July 4th weekend at Riu Playacar. Overall, it was a very positive experience especially for the money we spent. The staff was very nice and helpful. The food was good. We did bring the plug-in and the mugs and found both very helpful. Our complaints are the same as everyone else's...hard beds... More 

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1 Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 15 July 2004

Seriously, i don't know what some of these reviewers expect on vacation. We stayed at the Riu for 10 days, last month, and throughly enjoyed the place. All services were of good quality. Was it Lifestyles of the Rich and Famous though? of course not. it's mexico for god's sake. The place was clean and the food was good, not... More 

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2 Thank A TripAdvisor Member
Rock Hill, South Carolina
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 July 2004

We just returned from a week stayat the Riu Playacar on July 8th, 2004. What a fabulous resort. I am a travel agent and I have been all over the world. I have to say that this is one of the nicest places I have ever stayed. The food was great! However... I am not a buffet fan. The restaurants... More 

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2 Thank willksc
Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 July 2004

Travelled to Riu Playacar over the 4th of July weekend with my 18 yr old daughter (mother-daughter bonding before college!). We used Apple Vacations / Allegient Air from Denver. This was our 2nd trip to Mexico; first was three years ago and we stayed at the Moon Palace. We chose the Riu Playacar based on reviews on the internet and... More 

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1 Thank kelfly
A TripAdvisor Member
Reviewed 9 July 2004

My family - 9 of us - ages 9 to 62 - just returned from a wonderful family vacation at the Riu Playacar. I can't say anything but good things about this resort. Everyone was so friendly and helpful. The rooms were lovely and immaculately clean. The food was good. The beach and pools were beautiful. The staff always had... More 

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2 Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 9 July 2004

We stayed at the RIU Playacar June 22-29 2004, I had read numerous reviews on tripadvisor, prior to our departure, and frankly I was concerned about what we might experience. I am pleased to say we all had a highly enjoyable vacation! The children ages 11 & 13 can't wait to go back! The room was immaculately clean, our bar... More 

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A TripAdvisor Member
Reviewed 7 July 2004

I just read a review where the people were furious that their air conditioner didn't work to there standards - they complained loudly and didn't think the response was appropriate. Maybe if they had acted civil they would have gotten a better response. A group of eight stayed at the Riu Playacar in March and thought it was absolutely wonderful.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $291 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No views of the sea, mid blocks west best,east area noisey,Higher floors better”
 of 5 bubbles pattreflys, 25 Nov 2016 | Read review
“rooms at the far end is the best for they are close to the pools and beach. If your lucky try to get an ocean view,,,great view”
 of 5 bubbles 726jackf, 24 Nov 2016 | Read review
“We stayed in Block 4 which was ideally located”
 of 5 bubbles nickandsheree2015, 14 Nov 2016 | Read review
“rooms by the pool”
 of 5 bubbles A1091PTsarahd, 8 Nov 2016 | Read review
“Block 5 very good”
 of 5 bubbles Mariesmithsthelens, 5 Nov 2016 | Read review
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