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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    2017-07-30 2017-07-31
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    Traveller (7380)
    Pool & Beach (1330)
    Room & Suite (1090)
    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,893 reviews
    #52 of 209 hotels in Playa del Carmen
     
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    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (353 reviews)
    “la bodega” (124 reviews)
    “don julian” (105 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,893 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    1,992 reviews
    #18 of 23 hotels in Akumal
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,493)
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    1 - 5 of 3,899 reviews

    Reviewed 2 days ago

    We stayed at the Rui Palace Mexico for three days and that was enough for me !! The Place looks wonderful when you first walk in so you are taken away by the WOW factor and think what a great place ... If the service...More

    4  Thank Frank B
    Reviewed 5 days ago via mobile

    This hotel offers the best service we have ever had, but that is all and it is not enough. We stayed for 2 weeks from end May. Beach was red flagged for whole duration although it looked beautiful we were unable to take our Children...More

    5  Thank Karen_201149
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 2 days ago

    Dear guest, Thank you very much for taking the time to write a feedback about your stay. We regret that you could not enjoy your stay as much as you planned. We would like to clarify that bed and room requests are always subject to...More

    Reviewed 6 days ago via mobile

    We stayed for a week at The Palace in May 2017 for an all inclusive family holiday. We travelled with Thomson - quick word of advise, check in online early as there were several families not seated together on the flight, but overall very good...More

    10  Thank JP123_13
    Reviewed 1 week ago

    This resort is amazing! Rooms- The rooms are comfortable and the beds are nice too. Blankets are in the wardrobe! Not many rooms have privacy curtains and most rooms have double beds put together. The shower and toliets are in cubicles, but unless you are...More

    13  Thank RSOConnor
    Reviewed 1 week ago via mobile

    This hotel is absolutely fantastic, we enjoyed every minute of our holiday. We stayed in June 2015 to I'm a bit late with my review. The steak and fusion restaurants were incredible, and I have never seen a better buffet! The drinks were sometimes a...More

    9  Thank Stephanie C
    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,893 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    1,992 reviews
    #18 of 23 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$276 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Top resorts Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelUp, RIU Hotels and Resorts, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (7380)
    Pool & Beach (1330)
    Room & Suite (1090)
    Dining (772)
    Hotel & Grounds (4518)
    Bathroom (95)
    Family and Play Areas (69)
    Business Centre & Event Rooms (25)
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    Ask a question
    Questions & Answers
    nicola g
    19 July 2017|
    Answer Show all 5 answers
    Response from Philip s | Reviewed this property |
    Everyone has to wear a wrist band in the hotel if you lose it you have to pay for another one has for the beds my daughters boyfriend is the same height as your son and he never had any problems with the beds.
    0
    Votes
    nicola g
    19 July 2017|
    Answer Show all 3 answers
    Response from dan222222 | Reviewed this property |
    I had diet pepsi every day
    0
    Votes
    marl273
    17 July 2017|
    Answer Show all 2 answers
    Response from Philip s | Reviewed this property |
    Yes there are mosquitos they come out late afternoon get a mosquito band before you go or you can get them on the plane about 6 pound.
    0
    Votes
    Room Tips
    "Top floor court side best but others ok too."
    Read review
    "DO NOT stay in a basement room"
    Read review
    "All rooms are lovely We were in 418 good views of the pool area"
    Read review
    "Any room not smelling of damp."
    Read review
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