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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-09-05 2017-09-06
    Traveller (7516)
    Pool & Beach (1372)
    Room & Suite (1100)
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    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (352 reviews)
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    Royal Hideaway Playacar
    4,208 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,692 reviews
    #60 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    7,956 reviews
    #55 of 211 hotels in Playa del Carmen
     
    Hotel Riu Yucatan
    5,764 reviews
    #62 of 211 hotels in Playa del Carmen
     
    Rooms
    Sep 5Sep 6
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,551)
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    There are newer reviews for Hotel Riu Palace Mexico
    See the most recent reviews

    11 - 15 of 3,928 reviews

    Reviewed 1 week ago

    Excellent time with my family in an awesome All Inclusive Resort, delicous food (10 points), bartenders and weiders with a nice smile. Fun activities with the entertainment staff. But the real reason for my review is to thank you Vyaney from the Customers Service, i...More

    5  Thank Steven B
    Reviewed 2 weeks ago

    The hotel rooms were recently refurbished so it appears well maintained. The hotel staff are friendly and helpful. The check-in was swift and easy. The standard suite was spacious and comfortable. Shower room was good size. Food generally was good, variety of buffet was plentiful....More

    7  Thank bargainseeker_1
    Reviewed 2 weeks ago via mobile

    The Hotel is lovely and clean even the gardens are kept beautiful. So couldn't understand why on earth the pool bar was soooooo dirty!!! We went it it about 4 times and that was enough there was things floating around everywhere and it just wasn't...More

    4  Thank jimmy0701
    A TripAdvisor Member
    12
    Reviewed 2 weeks ago via mobile

    We have visited this hotel 3 times and usually go to the riviera maya or this location. It's really gone down in past year. Ceiling leaks, ants in the room, food quality is poor. This was our 6th year anniversary (put in the reservation request)...More

    2  Thank A TripAdvisor Member
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 1 week ago

    Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain...More

    Reviewed 2 weeks ago

    This is the second time we have visited this hotel and have booked to return next year. We do not usually return to a place twice but we cannot seem to get this hotel out of our minds when we return home. Firstly we travelled...More

    10  Thank AJW4569
    Royal Hideaway Playacar
    4,208 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,692 reviews
    #60 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    7,956 reviews
    #55 of 211 hotels in Playa del Carmen
     
    Hotel Riu Yucatan
    5,764 reviews
    #62 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$263 - US$591 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Top resorts Hotel in Playa del Carmen
    • #21 Spa Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, RIU Hotels and Resorts, Hotels.com, TravelUp, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (7516)
    Pool & Beach (1372)
    Room & Suite (1100)
    Dining (789)
    Hotel & Grounds (4585)
    Bathroom (95)
    Family and Play Areas (69)
    Business Centre & Event Rooms (25)
    Nearby
    Sponsored by:
    ClubHotel Riu Tequila
    7,956 reviews
    .25 km away
     
    Royal Hideaway Playacar
    4,208 reviews
    .46 km away
     
    Hotel Riu Yucatan
    5,764 reviews
    .32 km away
     
    Sandos Playacar Beach Resort
    12,692 reviews
    .56 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Doddy68
    20 August 2017|
    AnswerShow all 2 answers
    Response from Carol G | Reviewed this property |
    50 minutes - 1 hour.
    0
    Votes
    Room Tips
    "Ask for a room overlooking the courtyard"
    Read review
    "all rooms are central between pool/beach & restaurants"
    Read review
    "Ask for a room they would give to Americans."
    Read review
    "Ask for a room off the ground floor to avoid the odd cockroach"
    Read review
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